The trip was way to long for what was seen. The bridge in Old Town Mostar was really the only worthwhile site.
This tour does not meet the standards we have come to expect from Viator, based on all of the past Viator tours we have experienced over many years.
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kylefW4697PY
August 13, 2026 · via Tripadvisor
Best day ever
Tomislav was incredible, knowledable and great driver. We got to stop at several locations since our group was small. We had lunch near a monestary, walke castles, ate fresh figs at road stand, had tirkish coffe Moestar and swam at the falls. It was incredible day, Bosnia is a hidden gem. Iwould highly recommend this guide, his van was new, clean and comfortable.
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Milo5555
July 18, 2026 · via Tripadvisor
Long day
Very long day. The waterfalls and Mostar are lovely but there's not enough time at either.
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Nathanael R
June 21, 2026 · via Tripadvisor
Worst tour ever!!!!!!!!
Absolutely horrible. Asked if we would be back in time for our cruise departure and he waived his hand at me and drove off!!!! We weren’t rude only simply asked a question! That’s it and now we don’t have anything planned in Dubrovnik.
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jerzys845
June 5, 2026 · via Tripadvisor
Total miscommunication
First canceled for the weather. Second booking tour operator changed time of pick up in the last sentence of reminder with old pick time. Of course we missed the bus. Unacceptable. Totally bad communication. Warning for future bookings.
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Jenny K
May 30, 2026 · via Tripadvisor
Bad tour agency to Bosnia & Herzegovina from Dubrovnik
The tour to Mostar, Pocitelj and Kravice falls was a complete nightmare. Tomi driver/guide was not communicative, nor was he interested in interacting with us. We were told not to interrupt or talk while he held a monotonous incomprehensible monologue. There was no microphone in the vehicle, so the people at the back could not hear him at all.
At a roadside fruit stand, we figured out that he was telling the young boy (retail owner) to charge us more. A person from our group was watching the weighing machine, and the price for the locals for the same produce and weight was charged at a lower price.
He also did not take into consideration that our group comprised of retirees in our 60s and 70s with different physical capacities. He just marched ahead, to the places of interest, and did not walk along with us. He was most irritated when the slower ones could not keep up. He went on with his information download, with the fitter ones.
It was MOST distressful to be shouted at, in front of other tour groups and guides, when one of us "did not do as he commanded " ! This was very unprofessional behavior !!!
At the Pocitelj Old City, Tomi gave us 1/2 hour to meet back at the vehicle. He stated that he had no intention to walk the Old city with us. When his other friend Tour Guide asked why so short a time, Tomi told him This Group only needed a Driver not the Tour Guide:(
Overall, this private & luxury tour was terrible, with such a disrespectful, untrustworthy, unprofessional and rude guide - Tomi. Not to mention Tomi was 35 minutes late on the pickup. At times, our group of 6 felt scared and threatened that he might just leave us in Bosnia. Even after he dropped us off at our accommodation residence, since he knows exactly where we were staying, we dared not write the review until we had left the country for fear of retaliation.
We wrote this feedback to ensure no one else go through this horrible ordeal like my group. Highly NOT recommended tour agency!!!
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MichaelL_A
May 28, 2026 · via Viator
Bosnia, Mostar and Kravica Falls
Our trip to Bosnia, Mostar and Kravica Falls were beautiful. Our tour Tommy explained the history and we learned a lot during the day. The places that were visited were wonderful. Kravica Falls was magnificent. Mostar was beautiful as well and the restaurant that we had lunch was yummy.
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Leendert V
May 20, 2026 · via Tripadvisor
Lovely day!
The ride by small bus (8 personem) to the Kravica Falls through Croatia and Bosnia Herzegovina was very nice. The waterfalls were also beautiful. The driver told a lot of interesting information about the country and the area. The city of Mostar was beautiful to visit. After a delicious lunch at Kaldrma we drove back satisfied.
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satchels2017
May 1, 2026 · via Tripadvisor
Terrible customer service
I waited more than an hour for pick up, nobody came and when I called the operator- he said tour was cancelled.
It would be nice if they'd actually let me know ahead so I could sort different plans.
Massive let down.
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Elizabeth_G
April 21, 2026 · via Viator
Very interesting and informative
A great way to spend a day if staying in Dubrovnik. You get picked up at the hotel then driven up to Bosnia-Herzegovina. Tommy is so knowledgeable he points out interesting geographical or historical features all through the journey and also expands on historical facts. He also will answer any questions. He will look after you so will find somewhere for a restroom stop and coffee stops. Also showing us local food options like burek. He will also adapt the trip to suit people’s interests. Very much a personal private tour and worth it. Would choose again.