We didn't get to snorkel due to no fault of the company. The ocean was red flagged and not safe both days we tried. Our guide was very communicative and friendly. If we come back to the area we would definitely try again. Waiting to see if we will get a refund.
事業者からの返答
We are very sorry that you did not get to experience the snorkel tour. We want every guest to have the best experience possible, and when the ocean is rough unfortunately it is not safe or enjoyable. We have approved a refund, but we hope you will come back again soon so we can take you on an unforgettable snorkel tour!
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N6811PMerikal
July 15, 2026 · via Tripadvisor
Beautiful
James was an amazing! He was attentive and knowledgeable. We definitely recommend this experience!
事業者からの返答
We're so happy to hear that you had a great experience with James! Thank you for your positive feedback!
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stevensR542IB
May 17, 2026 · via Tripadvisor
No shipwreck but plenty of fish and some sharks
The snorkeling guide was friendly and knowledgeable. However, the area we covered was relatively small, and there was no shipwreck of any kind, just some debris. However, we saw nurse sharks and a wide variety of fish and a bit of underwater plant life. It was a worthwhile trip. And I plan to buy my own equipment and go snorkeling when I next visit the ocean. So thanks for the introduction to snorkeling.
事業者からの返答
You are correct. It is and artificial shipwreck trail that has a ballast pile, anchor, and cannons along the trail. Thanks for sharing!
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D177BOisabellaf
May 15, 2026 · via Tripadvisor
James!!
James was great! He made the trip insightful and a fun easy going experience! He was clear with instructions and safety regulations so we all felt good to go! Would highly recommend to friends!
事業者からの返答
Great Review! Safe and Fun. Love it. Thanks for sharing!
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V36EKgracef
May 14, 2026 · via Tripadvisor
A Fantastic Snorkeling Experience from Start to Finish
We had an amazing experience snorkeling today thanks to our guide James! He was incredibly kind, knowledgeable, and made the entire trip enjoyable from start to finish. He shared so much educational information throughout the tour and made sure everyone felt safe, comfortable, and confident in the water at all times.
On the way out to the water, we unfortunately had an encounter with someone from another company who was very rude to our group, and our guide, James, handled the situation with total professionalism and calmness. We really appreciated how attentive and respectful he was throughout the entire experience. You can tell he genuinely cares about the people on his tours. Highly recommend!
事業者からの返答
WOW! That is a great review and I really appreciate you taking the time to call it like you saw it.
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R6624CRveronicab
May 14, 2026 · via Tripadvisor
Great Experience
James was an awesome guide, very patient and helpful. Took the time to go over the equipment and what to expect while out by the reef. Kept his cool even after having to deal with a very rude and belligerent woman who appeared to be intoxicated at the beginning of the trip. Would do a tour with James again any day. Definitely recommend.
事業者からの返答
Thank you for sharing. Definitely want yo to return so we can earn all 5 stars.
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Y5680TDtoddm
May 11, 2026 · via Tripadvisor
Swim out to reef
James was a great guide. Very thorough explaining the gear and what to expect on the excursion. Pointed out what to look for that we might have not known on our own. He even found us a nurse shark hiding in the coral reef.
事業者からの返答
Nurse shark! Nice find. Thank you for the 5 star review.
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Happiness493625
April 5, 2026 · via Tripadvisor
Great family outing
We had a wonderful experience! Sarah and Danni were great guides. Perfect outing for our family!
事業者からの返答
Thank you for sharing your family time with us. We much appreciate it.
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zoekK1721OK
April 4, 2026 · via Tripadvisor
Do not book here
My family booked a snorkeling tour over our spring break, and it was canceled without our knowledge. Not knowing this we still showed up and waited for about 30 minutes, we were then greeted by a very rude employee who treated us like we were idiots for thinking we could go snorkeling. Apparently the waves were too high and they called us to cancel but we checked our call history and they completely forgot to call us. This completely ruined our plan for the day and left us horribly dissatisfied and disappointed. Overall it was a terrible experience that I would not recommend.
事業者からの返答
Hello, when the Ocean conditions are rough, then we would not jeopardize your safety. We made several attempts to reach you and we could not get a reply from you despite trying to call your phone number and Texting you. The person on the beach was not our Employee and is actually a Competitor that will play sabotage if they can as they are new to the area and do not underatdnt he importance of respect in the industry. In other words they play dirty and unfortunately that is what led to you thining we were rude when in reality it was not us. They are falsely representing as us in hopes that you will book with another company which would give them a chance to steal customers. We are sad tha this happens and wish you great adventures.
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emilyvV6365PF
March 28, 2026 · via Tripadvisor
You need to do this
We had an absolute blast! The guide were helpful, kind and attentive. Highly recommend, but book the package with the paddle board- it was a lot to swim for an hour straight. The view was worth it and I would do it again though!
