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This was my negative experience with the shop within the cafe not the cafe itself. So walked in main door past lady on reception who never said anything through open door of shop and started browsing, my wife went one way and i another after a couple of mins a very stroppy shop attendant shouted that it was still closed and we should leave, which we did but top tip , in future if the shop is closed maybe not switch all lights on and prop open door ready for business and maybe send attendant for a revised customer relations course, needless to say hard rock is dead to me.

Hard Rock Cafe was great. The offer was not worth it. Just go and buy what you want. The acoustic menu is so limited and not much cheaper than buying what is on the menu, if at all. We loved the atmosphere, staff were great and walking around enjoying the memorabilia made the night.

Definitely a 10, tasty food, drinks with enough alcohol, clean place, good service. Quick and sufficient quantity.

+1

I am a lover of a good experience and without a doubt the hard rock Orlando delivers it from tray, literally. The staff are extremely polite and willing to serve us well. The food, just as it has to be - perfect. And the decoration is impeccable! Worth every minute in there!

Be honest. Theme restaurants really aren’t my thing. I went in expecting mediocre food but still expected good service. My service was above and beyond. Our server Christian was probably one of the best I’ve ever had, anywhere. I made sure to mention this to his manager when she stopped by as well. There isn’t enough that can be said about him. His suggestions were spot on and his service was five stars. The atmosphere is pretty cool, I actually liked the theme but my kids enjoyed it more because they’re really into the different types of music, artists, and history. We really enjoyed the wings and the fajitas. The kids meals were pretty much as expected but still above average, which is better than I would’ve expected at any type of restaurant for typical kids meals such as chicken fingers or mac & cheese. Everything I saw passing by on different trays from different servers looked phenomenal. I will definitely return.

We love to have a drink at the bar here when we're in Orlando. The team are friendly and the drinks are good. On this visit, we decided to have dinner. We queued for a table, then we were steered through to a photographer for a quick but somewhat embarrassing photo session holding a sorry looking guitar with most strings missing! We then were shown a table and were half way through our meal (which was nice to be fair) when we were interrupted by a team member holding a collection of items created with prints of our photos. They were not great, we didn't want them and were a bit annoyed to be interrupted while eating. It isnt a cheap meal here and do they really need to do this to make extra money? We refused the photos, although some other patrons seemed to buy some of their pictures, more likely due to the pressure tactic than really wanting to. Also why print out the photos and put them in frames etc without asking if people want them first - they will have to be thrown away - surely not good for the environment and poor practice for such a big company?

Food was basic and not as nice as alot of other places around it.

We have dined in a number of restaurants in the Orlando area and we enjoy a bottle of Prosecco with our meal, the Prosecco at the Hard Rock Cafe was actually the best value we have had in the region, the food was good and also very reasonably priced, service was great and we were impressed by the espresso coffee served after the meal. Expecting this to be more expensive than it was given the iconic location I would recommend this as a good place to eat.

I normally love going to a hard rock for a hurricane and some food, me and my partner after an incredible day at the parks came here for dinner. We walked in … lady at the reception counter said absolutely nothing to us, we were the only ones entering - no greeting, we accidentally walked inside and one of the waiters told us to go up front, after going up front and then being seated upstairs we were then placed at a table next to a big wooden pillar, we couldn’t see the cool car/memorabilia or the bar, I asked the girl with the blue hair responsible for seating us up there if we could move to the next table as the customers there had left, and she gave a lame rude answer and basically couldn’t be bothered cleaning up that table for us to go sit there. I ordered fajitas which were okay- tortilla had been left in micro too long and were cooked together, everything else was okay.

Located within the vibrant CityWalk entertainment complex, the Hard Rock Cafe Orlando stands as a true architectural gem and the world’s largest restaurant from this iconic chain. Its proximity to Universal Studios and Islands of Adventure, just a few steps away, makes it an ideal stop for those who want to combine gastronomy with the magic of theme parks. At first glance, its imposing exterior captures the attention of any visitor: huge sculptural pillars and a structure that evokes the majesty of a Roman coliseum dedicated to rock, creating the perfect anteroom for a unique experience. Inside, the restaurant offers a spacious, comfortable and energized main lounge on the ground floor, while on the first floor there is a more intimate space, ideal for those looking for a somewhat quieter atmosphere. The decor is simply spectacular: showcases, walls and corners full of authentic memorabilia that pays homage to the great names of music. Legendary guitars, iconic artist outfits and unique photographs turn each sector of the restaurant into a small rock museum. In the center of the salon stands out the bar, and a pink convertible car that hangs from the ceiling, becoming one of the most photographed pieces of the place. The atmosphere is cheerful, familiar and dynamic—somewhat noisy at times, but perfectly in tune with the essence of Hard Rock. The menu offers a good variety of dishes typical of American cuisine, although the undisputed star is the Legendary Burger, renowned for its flavor and quality. Desserts also earn their own applause, ideal to close the experience with something sweet. The portions are generous without being excessive, and the quality of the food is maintained at a very good level. The attention stands out for its cordiality and predisposition, adding points to the overall experience. Before or after the meal, it is worth stopping by the official store, located at the entrance, where you can buy exclusive clothes, accessories and souvenirs of the brand, perfect to take a souvenir of the place