**Kumiko was simply outstanding.**
Kumiko drove us from Kanazawa to Takayama and made a stop at the beautiful village of Shirakawa-go along the way — and honestly, she turned what could have been a simple transfer into one of the true highlights of our entire trip to Japan.
Her knowledge was incredible: she explained everything about the region, its history, and local traditions with so much detail and genuine passion, and she knew exactly the best spots for photos — places we never would have found on our own. Whatever question we asked, she had a thoughtful, well-informed answer.
But what struck us most was her warmth. As Europeans, we're simply not used to this level of genuine kindness, attentiveness, and helpfulness — it was almost overwhelming (in the very best possible way). She made us feel completely taken care of the entire day.
If you have the chance to be guided by Kumiko, take it without hesitation. We couldn't have asked for a better experience.
Thank you Kumiko
事業者からの返答
Thank you so much for this incredible message! We’re honestly so happy to hear that Kumiko turned what could have been a simple journey from Kanazawa to Takayama into one of the highlights of your entire Japan trip.
It’s wonderful to hear how much you appreciated her knowledge of the region, its history, and local traditions, as well as the special photo spots she knew along the way. Kumiko has such a genuine passion for sharing these places, and she really does love finding those extra little moments that make a journey unforgettable.
We’re especially touched by your words about her warmth and kindness. Kumiko puts so much heart into looking after her guests, and knowing that you felt completely cared for throughout the day means a lot to us. We’re incredibly proud of her.
We’ll absolutely make sure Kumiko sees your beautiful message. She’ll be so happy and touched to read it!
Thank you from Kanazawa Tours.
M
MARC_R
August 15, 2026 · via Viator
Good service
Good service. The guy speaks very good english. He was waiting for us on time. It was a good experience.
事業者からの返答
Thank you so much for your kind feedback. We’re really happy to hear everything went smoothly and that you had a good experience with your guide.
It’s great to know they were punctual, communicated well in English, and made you feel well looked after throughout the experience.
We really appreciate your support and hope to welcome you again in the future.
Thank you from Kanazawa Tours.
J
John M
May 6, 2026 · via Tripadvisor
Hired a private driver to take us from Kanazawa to Takayama.
Hired a private driver to take us from Kanazawa to Takayama. Yuta was exceptional, spoke great English and was funny and knowledgeable. Had a great time!
事業者からの返答
That sounds like a great journey, thank you for sharing! We’re so glad Yuta made your transfer from Kanazawa to Takayama enjoyable with his English, humor, and knowledge.
Thanks so much from all of us at Kanazawa Tours, we really appreciate your kind words!
D
Deb_R
March 27, 2026 · via Viator
Great way to transfer and tour
Our driver Ian picked us and all our luggage up on time in a very comfortable car. We stopped at Shirakawago Village on the way and he gave us a great guided tour. He was very informative and polite. This was a fantastic way to travel and see something on the way!
事業者からの返答
We’re so glad you shared this! what a lovely way to travel! It’s great to hear that Ian made everything smooth and comfortable, and that you enjoyed the stop in Shirakawago along the way.
Being able to combine a transfer with a really interesting visit is such a nice bonus. Ian will be very happy to hear your kind words. Thanks so much from all of us at Kanazawa Tours.
G
GIOVANNI_C
March 21, 2026 · via Viator
leisure
Super nice driver And professional positive experience, if you still require characters to write I do not submit the review
事業者からの返答
Driver super gentile E professionale esperienza positiva, se richiedete ancora caratteri da scrivere non invio la recensione
M
Mobile777246
March 18, 2026 · via Tripadvisor
Guided discovery of the Japanese Alps
Our guide was fantastic , dedicated , flexible and discreet
事業者からの返答
Merci beaucoup pour votre superbe avis. Nous sommes ravis d’apprendre que votre guide a rendu votre visite fantastique grâce à son dévouement, sa flexibilité et sa discrétion.
Votre guide sera très heureuse de lire vos gentils mots. Un grand merci de la part de toute l’équipe de Kanazawa Tours.
B
Ben_B
February 22, 2026 · via Viator
Wonderful Transfer and Tour
Takeshi was wonderful! He was a great tour guide and got us from Kanazawa to Takayama safely, comfortably and will all of our luggage. High recommend!
事業者からの返答
We sincerely appreciate your feedback. We’re delighted to hear that Takeshi provided such a safe, comfortable, and enjoyable journey from Kanazawa to Takayama, especially while taking care of all your luggage.
Takeshi will be thrilled to hear your kind words and recommendation. We truly appreciate you sharing your experience, and thank you from everyone at Kanazawa Tours.
I
Inspiration225779
December 28, 2025 · via Tripadvisor
Perfection
Perfect service. Our drive guide was extremely ponctual, diligent, warm and knowledgeable. She accompanied us at all times, providing details about everything.
Impeccable car and and excellent driving in winter conditions, after heavy snowfall.
We could not have had a better experience, strongly recommend.
事業者からの返答
Thank you very much for taking the time to share such a wonderful review. We are truly delighted to hear that you had such a positive experience and that our driver-guide’s punctuality, warmth, and knowledge made your journey so enjoyable. Providing safe, comfortable travel—especially in challenging winter conditions—is something we take great pride in, so it is especially rewarding to know this stood out to you. We sincerely appreciate your strong recommendation and hope to have the pleasure of welcoming you back again in the future!
A
Angela_R
July 14, 2025 · via Viator
A great day trip and travel
It was a very relaxing and enjoyable experience for the entire family. Our driver was extremely helpful and knowledgeable.
事業者からの返答
Thanks for sharing this! It’s great to know the whole family enjoyed a calm and comfortable outing. Our driver guides take pride in being courteous and ensuring everything goes off without a hitch. Thanks from all the team at Kanazawa Tours!
M
Mel_H
May 10, 2025 · via Viator
Outstanding Service and Hospitality
We were a family of 3 adults and a baby needing to get from Kanazawa to Takayama and this car transfer option was fantastic as it was shorter then the train journey and included Shirakawago. Yuka picked us up on time. The car was clean and spacious, with a baby car seat as requested. Yuka was a careful driver and knowledgable guide. She was kind and very attentive to our needs with the baby and was flexible. Her lunch recommendation of a soba restaurant at Shirakawago was excellent. Thank you Yuka!
事業者からの返答
Thank you very much for your thoughtful review. We’re so pleased to hear that your private transfer from Kanazawa to Takayama with a stop in Shirakawago was a comfortable and enjoyable experience for your whole family.
Yuka will be delighted to know her careful driving, thoughtful guiding, and attentiveness to your needs , especially with a baby on board, made the journey smooth and memorable. We’re also glad her lunch recommendation added a special touch to your visit.
Thank you again for choosing Kanazawa Tours. We hope to welcome you on another journey in the future.
Warm regards
The Kanazawa Tours Team
