Kevin needs to retire. We felt like an inconvenience to him. We used him 4 years ago, and it was GREAT! It seems like he was not motivated.
事業者からの返答
Brent, I'm genuinely sorry to hear that you were disappointed with my tour. That said, I was surprised by your feedback because your tour was the exact same tour I gave you four years ago, and my level of energy and intensity was also consistent with what you experienced then.
Given that you chose to take the exact same tour twice, I think it's worth considering whether that may have influenced how you perceived the experience this time. The tour itself—and the way I delivered it—has not changed for 14 years.
I think anyone who reads my reviews will conclude I must be doing something right.
J
JAdventurer
June 16, 2026 · via Tripadvisor
Worst tour we have ever taken
This was the absolute worst tour of our entire trip. Kevin was surly from the moment we met him. Most of the sites we were supposed to visit were closed or blocked by event construction. Kevin said that he had been there the prior day and everything was available. This is not possible since we toured on a Monday and the obstructions were massive. Our next stop was the Nuremberg Trials Museum. Kevin drove us there, barged into the front of the line to have us purchase our tickets, and then he sat in the car while we listened to the audio guide. The only value Kevin provided was taxi service
事業者からの返答
I am truly sorry that my tour was such a disappointment for you. However, I find your review confusing. If your experience was genuinely as poor as you describe, why did you give me a €50 tip at the end of the tour?
I am particularly puzzled because I conducted the tour in exactly the same manner that I have for the past 14 years, during which I have guided hundreds of highly satisfied customers on my Nuremberg Trials and Rally Grounds tours.
The situation at the Rally Grounds is entirely beyond my control, and I apologize if any of my comments there did not resonate with you or were not to your liking.
Regarding your experience at the Palace of Justice, your review omits some important facts. Private tour guides are not permitted to accompany guests inside the exhibition itself. It also fails to mention the 20-minute introduction and overview of the trials that I provided beforehand. In fact, many of my guests have told me that this overview greatly enhanced their understanding of the exhibition and helped them navigate the large amount of information presented there.
I have no objection to constructive criticism, but I would ask you to be completely honest about the circumstances. Isn't this harsh review really a reaction to my refusal to provide a partial refund rather than an accurate reflection of the tour itself?
V
Vicki_M
May 31, 2026 · via Viator
Informative
Kevin was very informative. He had a folder with pictures that provided even more perspective of different locations we were shown. I walked away knowing more about Nuremburg and the Nazi activities in this city.
事業者からの返答
Thanks, Vicki!
K
keithw905
May 13, 2026 · via Tripadvisor
Brilliant knowledge and learning
Kevin had very detailed knowledge of the history and locations and was enthusiastic about sharing it. Was an excellent tour!
事業者からの返答
Thanks for the review, Keith!
D
Donna_J
April 24, 2026 · via Viator
Disappointed at the Palace
You should know that the Palace of Justice requires wi-fi access (the wi-fi available thru the Palace was inadequate - nothing would load). Also you need a Smart Phone to access the presentation using their QR code. There is no other access (handheld devices) to the information except written descriptions (in German). Since the Palace’s QR code’s website wouldn’t function (even for us who had international phones) and there were just 6 of us and a group of 30-40 students were on their way making the wi-fi further inadequate and since we can’t read German and it costs an extra 7.5 euros we decided to forego the Palace of Justice - which was one of the experiences I most wanted. This info should have been provided in the description.
Thomas was prompt, knowledgir and reliable. Because we always had to stare into the sun to see his most informative pictures we missed a lot of the experience.
Our tour was cut short because of the Palace problem.
事業者からの返答
I think that you have me confused with another tour guide because my name is Kevin. Just an observation: your complaint should be directed at the Memorium and not the tour guide.
D
daniellehG1660AD
December 22, 2025 · via Tripadvisor
Great Tour - Highly Recommend
We had a great tour with Kevin. We are a family of 4 with two teens. Kevin was extremely knowledgeable about WW2 and shared his enthusiasm with us. So far it has been the highlight of our trip! Thanks Kevin!
事業者からの返答
Thank you for your review, Danielle! It was a pleasure giving your family my tour.
F
FMG822
December 14, 2025 · via Tripadvisor
Great Tour
Kevin was a great tour guide. Very knowledgeable and engaging - one of the best historically focused guides I've ever had. He gave us a comprehensive history of the growth of the Nazi party in Nuremberg while viewing the Rally Grounds, the Congress Hall, and the Zeppelin Field. It was a 4-hour tour ending at the Nuremberg Trials Courtroom. This tour was the highlight of our trip. Highly recommend.
事業者からの返答
Thank you very much! It's was nice showing you guys the WW2 sites in Nuremberg.
J
john_f
August 25, 2025 · via Viator
Nuremberg Nazi tour
Kevin was an excellent guide who really knew his subject. Great tour with insightful reflection on how and why the Nazi horror happened. Highly recommended!
事業者からの返答
Thank you very much for your review, John. I'm very grateful!
V
vesey03
August 18, 2025 · via Tripadvisor
Very knowledgeable private tour guide
VERY knowledgeable!! A much better experience then a group tour provides. Very in depth information regarding WWII. Gave a great restaurant and brewery recommendation. Very happy we did this WWII tour of Nuremberg.
事業者からの返答
Thank you very much for your review. I really appreciate it!
J
Jim_B
May 16, 2025 · via Viator
A great tour and value
Kevin provides an excellent tour of the famed Nazi “rally grounds” and the courthouse where the Nuremberg war crime trials were held. The Nazi parade grounds actually consists of 4 different locations. He links the vision of the Third Reich to the First and Second Reich. Because many of the facilities either were not complete or have fallen into disrepair, he supplements the visits to the locations with photos of their status during their use or drawings showing their intended design had they been completed.
On the drive to the courtroom, he provides a very detailed overview of the lead up to the trials, their conduct and the fate of the Nazis who stood trial. He wasn’t allowed to guide us in the Courthouse, but gave us advice about a film they show at noon that helped put all the displays together.
Handles any questions you can ask. The four hours flew by, but we got a tremendous amount of information and new knowledge. A great value for your tour to Nuremberg.
事業者からの返答
Many thanks for your review, Jim. I really appreciate it! It's great to hear that you guys enjoyed my tour. Take care, and may our paths cross again. KEVIN
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