ザルツブルク発イーグルスネスト＆ベルヒテスガーデンプライベート日帰りツアー

Thank you very much for your wonderful review! We’re delighted to hear you enjoyed your private day tour from Salzburg and that the journey through the Alps was such a memorable part of the experience. It’s great that the comfort, flexibility, and professionalism of your driver made the day smooth and enjoyable, and that you had time to fully appreciate Eagle’s Nest and Berchtesgaden at your own pace. We truly appreciate your recommendation and hope to welcome you again on another tour soon!

Thank you for your feedback. We’re sorry to hear the experience did not meet your expectations. We would like to clarify that this tour is advertised as a private transfer service without a licensed tour guide, and it is also clearly stated that entrance tickets are not included in the price. Our driver informed us that, upon learning this at the start of the trip, you expressed disappointment and indicated you would leave a negative review. Despite this, we did our best to provide you with an excellent experience. Our professional driver, who speaks fluent English, shared local stories during the drive, made an additional detour through Salzburg to show you more of the area, and waited patiently at each stop to give you full flexibility. As a gesture of goodwill, we even upgraded your vehicle to a Mercedes-Benz V-Class at no extra charge to ensure maximum comfort. We understand that expectations vary, but we strive to be transparent in our tour descriptions and to offer a premium and flexible travel option. We value your feedback and will continue to improve our communication to avoid similar misunderstandings. Wishing you all the best in your future travels,