クルーズターミナルからロンドン中心部へのサウサンプトンプライベートトランスファー

I paid extra for a vehicle that would hold 4-7 passengers. I wanted the extra room because it was a two hours ride from Southampton to London and I didn’t want three of us to be crowded together in the back seat (there were four of us). The vehicle that arrived would only hold four passengers not seven. I could have gotten a cheaper ride if I had chosen a four passenger vehicle. Beware when booking. You may not get what you paid for.

Viators and their partner were absolutely horrible. Requested transport for 6 people, 4 large suitcases and 4 small bags from South Hampton to London. They sent a minivan. In the end we got everything in the van but we didn't have enough seats for everyone. My grandson had to sit iny lap. This was not safe and very uncomfortable. They should be reported to authorities and licenses pulled. This not okay. In addition, the car was disgusting. Do not use Viators or Kurv London Limited. They are not reputable companies.

Excellent Service, driver was very helpful and knowledgeable. Enjoyed the ride, would recommend to everyone

I ordered two vehicles to transfer my party of 10 to London at 10:00 after sailing in on Princess. One vehicle showed up at 8:30 and demanded $35 to come back. The other never showed up. I had to take a cab from the port to London at an additional cost. I would give them a -1 if it were possible

I would give them a zero if it were possible! First they arrived at 8:30 am when my appointment was for 10:00 am and charged and additional $35 to came back. Then only one vehicle came so half of my party of 10 were left stranded at the South Hampton pier. NEVER AGAIN. Oh … did I mention no refund???

We were so happy with this transfer from our cruise to London hotel. Everything was top tier— the driver, the communication and safety, and the cleanliness of the vehicle. We’re using this same company again to get to Heathrow for the trip back home.

We booked a pick up at the Southampton cruise terminal several months ago. 4 days before our cruise was to start I received an email from the cruise company with a change of port disembarkation. I immediately called Viator and told them the situation. I was told it was all taken care of. When we arrived yesterday, there was no vehicle to pick us up. Called Viator as the cell number for the driver was not working. The woman I was speaking to tried to re-book another vehicle at over $200.00 more. I was told I will be getting a refund for the booking that never happened. We have used Viator many other times, but this one was a complete failure.

Taf, our driver was fantastic! Right on time, professional, polite, funny, knowledgable, kind and safe! Knows Lo don like the back of his hand!

Outstanding driver. Excellent ability to avoid traffic. Kindly offered to stop at services area for coffee and break. Just perfect.

Driver did not show up. We waited for 1 1/2 hours. Tried calling the provider twice, went straight to hold. No one tried to contact us. Felt like a scam.