We had a driver - only - to pick us up at the port . He was not out front with our name card as we exited the terminal - he was just sitting in the van down by the shuttle/ tour buses, with our name laying flat on the dashboard — he did not speak English, so not only did he not communicate with us about our 1.3 hr drive to Santiago, we couldn’t even convey to him that we would like the A/C to be turned on as it was quite warm in the van ! When we arrived in Santiago de Compostela we met up with our guide - Lucia - and she was fantastic - so pleasant with a great manner of conveying the history and sites of this glorious city. !! 👍. She took amazing care of us , catering to our interests and our specific tour desires —
Thank you for taking time in reviewing us at Tour Travel & More. We are glad you enjoyed your tour with us in Santiago de Compostela! We are also very glad your guide was able to meet your expectations. Thank you also for commenting us regarding the driver. The driver is only there to drive you and they usually don't speak English as the guide in Santiago de Compostela is the English speaking part of your tour. We will also tell your driver these comments to get better in our service for future customers. We are very glad Lucia lived up to your expectations. This is also very important for us and future travellers, we will pass your message along to our team including our guide Lucia. If you need anything else, we are at your full disposition. Kind regards, The Tour Travel & More Team
