The staff was absolutely terrific, from the warm welcome to the heartfelt farewell at the end of our experience. Their kindness, attentiveness, and willingness to go above and beyond made the day truly unforgettable.
My tears of disappointment were overwhelming when I realized that, because of the changing weather, there was a very real possibility that I might not get this opportunity. It was also the last day of the season that this particular experience was being offered, so I thought I had missed my chance.
We decided to try another one of Alpine’s adventures, to walk on Spencer Glacier and taste the incredibly fresh glacier water. We enjoyed that experience so much!
But then, to my surprise, the wonderful crew back at the office called our pilot and coordinated for us to land in one helicopter and immediately transfer to another so we wouldn't miss the opportunity to see the sled dogs in action. I was absolutely overwhelmed by their thoughtfulness and determination to make it happen.
While waiting for our turn—and again afterward—I was able to cuddle and love on some of the most precious puppies. It was such a special experience and one I will cherish for a very long time.
事業者からの返答
Thank you for your kind words and for taking the time to share your review. We recognize that our trips are often considered once-in-a-lifetime experiences, and that guests look forward to them and cherish the memories long afterward. We frequently hear that it is a "highlight of their Alaska vacation," which is one of the reasons we truly enjoy doing what we do. When dynamic weather conditions lead to unexpected changes in plans, we do our best to focus on making the most of the available options. Your experience is very important to our team. Seeing you return with a smile after your helicopter flight and dog sled tour was a wonderful conclusion to a great summer season. Thank you for visiting with us, and we sincerely appreciate your review.
Happy travels,
Alpine Air Alaska
8
809sriramr
August 29, 2026 · via Tripadvisor
Lovely and memorable experience
A wonderful and memorable experience. A kind and engaging staff made the trip a beautiful outing. Absolutely recommend to all dog and nature lovers.
事業者からの返答
Thank you for sharing about your experience! It is our joy to share this iconic Alaska activity with our guests!
6
61322015
August 24, 2026 · via Tripadvisor
Magical Glacier dogsledding experience
This was a magical experience! The helicopter views were wonderful via a quick fligth to Punchbowl Glacier - a wonderful place to see the dogs up close, go for a breathtaking sled ride with Ididerod trained dogs, and ending with the opportunity to see and hold adorable dog puppies! Sooo worth the cost - a never to be forgotten experience made special by the great service and knowledge of the staff and mushers...... I want to go back so badly!!!!
事業者からの返答
We elated that you tour was amazing! The puppies are super cute, as well as the adult dogs. Thank you for the kind words and review!
K
kristinew363
August 24, 2026 · via Tripadvisor
Crazy fun bucket list dream come true!!!
Just do this tour and bring the kids!!! You will have the time of your lives! The helicopter ride was a total trip in itself!! Zack our pilot really great and knew his stuff! Just do it!!!!
事業者からの返答
Hi Kristine, we are glad that you had an amazing trip! Zach is an awesome pilot who knows a lot about Alaska and the terrain. Thanks for the review!
K
Kristine_W
August 24, 2026 · via Viator
Time of our lives!
It was a dream come true! Please don’t let this get away! The helicopter ride was so cool! Outstanding!
事業者からの返答
Thank you Kristine for your kind words!
C
cweldon
August 22, 2026 · via Tripadvisor
Amazing experience
It’s not cheap but the experience was worth it. The team was professional and friendly. This was the highlight of the trip.
事業者からの返答
Thank you for sharing about your experience! It was our pleasure flying with you folks.
A
adamdT9181LX
August 15, 2026 · via Tripadvisor
A magical heli-glacier dogsledding experience
This experience was nothing short of magical and a real highlight of our Alaska trip! The helicopter ride was breathtaking, and the dogs were so excited to do laps around the glacier with us on the sled. We learned so much about dogsledding, the individual dogs, and why there's even a glacier summer training camp to begin with. Excellent experience and definitely worth it!
事業者からの返答
We are super happy that your tour was considered magical and worth it! The dogs up at the glacier camp are always eager to run, and the mushers up there have extensive knowledge regarding the Iditarod. Thanks for leaving a review!
E
Excursion36288481703
August 13, 2026 · via Tripadvisor
Not worth it if you don’t have kids
Extremely disappointing overall. For an event that was supposed to be the highlight of our trip this was easily the biggest letdown.
A lot of our issues stemmed from our group going up later. Our trip overall was about 20 minutes shorter than the other groups due to their helicopter scheduling, which is a significant amount on an already very short trip. This also made us get dogs that were quite tired out from the group before. Because of this, besides when we were downhill, we probably hit a cap of about 5 mph. They say you can’t take pictures while it’s moving, but even if I dropped anything I probably could’ve walked and caught up to the sled.
The dogsledding itself is about 15 minutes, with 5 of those minutes the dogs laying in the snow and getting water (aka eating snow). For a $6-700 dogsledding trip to be so short is quite surprising to me, and not at all worth the money. Finally one girl at the top of the glacier is far too much of a stickler for the rules, so much so that it can rub people the wrong way, but the rest of the staff were fine.
Helicopter ride was the best part but they had tours entirely focused on that which we didn’t do. If you have kids it might be nice because you can hold the puppies, but that wasn’t what we signed up to do. Overall we regret doing it, it ended up being a tourist trap, and money would be much better spent elsewhere.
Sad my first negative review ever had to be one I was looking forward to so much.
1人が参考になったと回答
事業者からの返答
We’re genuinely sorry this experience fell so far short of what you were looking forward to. We know Glacier Dogsledding is a significant expense and, for many of our guests, something they’ve been anticipating for months. Hearing that you left feeling disappointed—and that it was the biggest letdown of your trip—is something we take very seriously.
You are absolutely right that your experience should not have been approximately 20 minutes shorter than the groups before you. That is not our standard, regardless of where your group falls in the day’s schedule. We would really appreciate the opportunity to look into exactly what happened on your tour. If you’re willing, please email us at info@alpineairalaska.com with the name on your reservation so we can locate your flight and follow up with you directly.
We also want to address your concerns about the dogs. Their health and well-being are extremely important to both us and our dogsledding partners. Rest and hydration breaks are a necessary part of running dogs safely, particularly later in the day and during warmer summer conditions. However, the experience should still feel engaging and worthwhile, and we’re sorry that yours did not. Your feedback about the pace and time spent mushing is something we will discuss with our partners at dog camp.
We’re also disappointed to hear that an interaction with one of the guides made you feel uncomfortable. Safety procedures at a remote glacier camp are important and do need to be followed, but they should always be communicated in a friendly and respectful way.
We’re fortunate that the overwhelming majority of our guests come back from this tour thrilled with their experience, which is exactly why we pay close attention when someone doesn’t. We don’t want to dismiss your experience simply because it isn’t typical. Thank you for taking the time to explain what went wrong, and we hope you’ll reach out so we can investigate the shortened tour and speak with you directly.
P
Phillydoc06
August 2, 2026 · via Tripadvisor
Don't miss this.
We were in Alaska for 10 days and without question this was the highlight. From the moment we met the staff, to the return trip, everything was excellent. The time on the glacier was so much fun. I expected a few minutes on the dog sled and got so much more.
事業者からの返答
We are super glad that your tour with us was the highlight of your trip! We are glad that our services were excellent, and that riding on the dog sled was fun. Thank you for the review!
J
J3621OTsamj
July 26, 2026 · via Tripadvisor
This is well worth while
It was a great experience. We planned a trip for a party of 6 but 2 had to cancel and return home, we called a couple of days before made the change and was credited for the difference.
Everything went smoothly; they provided rain gear we needed. They greeted us as we arrived and checked us in promptly. The weather the day of our trip was heavy overcast with light rain. Both passes were fogged in at our scheduled departure time but cleared in about 20 minutes so we could go. Time with the dogs on the glacier was well planned and the staff was great.
Our return was delayed due to weather, but it again cleared in about 30 minutes for enough window to get everyone down.
We scheduled this trip on the day we were flying home. I would recommend scheduling it earlier in your trip in case the trip gets cancelled due to weather or you have to wait on the mountain longer than expected. Also, it may be colder than you would expect, I was expecting it to be cold, but we had rain and wind that made it colder than I expected. We were still fine, they have shelter up at the dog camp if you need to get out of the weather. Overall, a great trip and staff were all great.
事業者からの返答
We are glad that you had a wonderful time dogsledding with us! At Alpine Air, we try our best to make sure that everyone is properly geared up, as well as making safety our top priority. Thank your for the kind words and the review!
