I have been using viator for years and I have never had an experience like this. Every other tour I have ever done has been amazing and perfect in so many ways EXCEPT this one. Do not and I repeat, DO NOT book this tour.
We were scheduled to be picked up in the morning and no one showed up. We tried contacting the tour operator and no response (very unprofessional). I contacted support at viator and they tried calling, emailing and messaging the tour operators multiple times and NO RESPONSE.
If you're looking for a tour you can rely on this is not the tour for you.
事業者からの返答
Good morning, we have already apologized through Viator, but your reservation never arrived, so if you have someone to blame, blame Viator, not us. If you had called a couple of days in advance or sent a WhatsApp or a confirmation email since you had our contact information, we could have helped you. Technology is good for the community, but a confirmation message would have been better.
We have cecked mobile and office phone , no contact from you or viator . we receive just an e mail on 30 december at 9.30 AM with refund request
B
Brian_S
October 7, 2025 · via Viator
Wonderful visit and tour
Michael was great! He was super knowledgeable and helpful. I would recommend this activity to everyone!
事業者からの返答
Thank you for review . You are a very nice family hope to see you again in Sicily
T
Tierney_M
October 7, 2025 · via Viator
Just book this!!!!
Thank you Valeria!!!! Salute to the best day of our trip to Sicily!! This private excursion is incredible. Our driver was so kind and accommodating! She took such great care of us in Taormina. The most spectacular view from our restaurant. If you are Godfather fans then you must do this trip. Such a spectacular day!!!
T
Tambra_B
May 4, 2025 · via Viator
Must see!
Our guide Lorenzo was amazing and certainly added to the experience. We loved the town of Satvoa where Godfather was filmed. It quite possibly maybe the highlight of our 2 week trip
事業者からの返答
we would like to thank you for kind review , and thanks for visiting our country . You are welcome at any time , Lorenzo
R
Raymond_B
October 19, 2024 · via Viator
Superb tour with Salvo in Sicily!
We had the absolute pleasure of touring Savoca and Taormina with Salvo and the experience was nothing short of exceptional. From start to finish, he brought the rich history and stunning beauty of Sicily to life with a deep knowledge and passion for the region. In Savoca, Salvo took us beyond the typical tourist spots, sharing fascinating stories about the town’s connection to The Godfather and its unique culture. The blend of cinematic history with authentic local insights made for an unforgettable experience.
In Taormina, he expertly guided us through the ancient streets, ensuring we didn't miss any of the breathtaking views or hidden gems that might be overlooked without a local’s expertise. Salvo was attentive to every detail, from accommodating our pace to offering excellent recommendations for local restaurants and shopping.
The personal anecdotes, passion for Sicily, and warm hospitality turned our day into something truly special. If you are considering a tour of this region, I cannot recommend Salvo enough. He made Sicily come alive in a way that will stay with us forever.
J
juancarlos_b
September 24, 2024 · via Viator
Spectacular Trip
Taormina and Savoca was spectacular. Very beautiful and a lot of restaurants and stores to visit in Taormina and a very incredible Greek theater from old times. The guide was very good and explain in detail the highlights of what we were visiting.
事業者からの返答
I would like to thank you for visiting our country . You are welcome at any time , thanks
J
Joanne_R
July 20, 2024 · via Viator
Excellent Tour and Amazing Tour Guide
Salvo was the most amazing tour guide, he taught us so much information about the region and in particular Mt Etna. He also recommended the most amazing seafood lunch destination in Taormina which had both excellent food and postcard views.
The town & walk around tour of Savoca where part of the godfather was filmed was also a highlight & a place we would love to visit again.
事業者からの返答
We would like to thank you for visiting our country . ! We are in tourism business from about 20 years , and we will do our best to satisfy our guests . Thanks
M
Melanie_H
July 4, 2024 · via Viator
Beautiful Taormina!
Such a convenient way to see beautiful Taormina on a cruise stop! Highly recommend this company! The theater is a must-see.
事業者からの返答
Thanks for choose Travel in Sicily Tour Operator .
P
Paul_C
May 31, 2024 · via Viator
Must do tour
Beautiful tour, saw many wonderful sites - great tour guide. Thank you for the tour and for being a great companion.
L
Lenson H
May 12, 2024 · via Tripadvisor
Godfather!
It’s was a rainy day but the tour was awesome. Our guide, Valeria, was incredible and man could she drive!!!. We’re talking Mario Andretti. It was a great tour!
事業者からの返答
Thanks for you review , waiting for you in SIcily soon , Valeria