Canceled our tour only a few hours before it was to start
They canceled our tour late in the afternoon of the day before, and "Manuel said an insufficient number of other guests signed up". They said to book another day or take their all-ay tour of multiple cities. We had other bookings that afternoon and hate spending an entire day on a bus. Such a late cancellation caused many problems, and I would never book with this particular tour group again.
5
514adaml
August 26, 2026 · via Tripadvisor
Holy Toledo!
Fascinating medieval history in this town and well worth the trip to see one-of-a-kind sites and locations you almost cannot find anywhere else. Spain is simply beautiful and Toledo with its old world charm cannot be beat - a must see if you come to this portion of the country.
G
Gauthier B
June 16, 2026 · via Tripadvisor
Visit in Toledo
Angel is a very nice guide who showed us the best of Toledo. Thank you fro the tour !
A
Amy_O
May 6, 2026 · via Viator
Enjoyed our day in...
Enjoyed our day in Toledo. Our guide Miguel was informative and friendly. Highly recommend this tour.
V
victoriapX8010DY
April 29, 2026 · via Tripadvisor
More Effort Than It’s Worth
It was the worst tour I have taken in my numerous travels over the past few years. We had a one hour bus ride from Madrid and arrived for the tour at about 11:15. The guide walked us relentlessly for the next three hours over the cobblestone hills of Toledo with only two ten minute toilet breaks, one near the very end. She told us we would have free time at 2:30 until 4:30 when we would go back down to the bus parking area. The day was hot and the sun shone brightly. Participants were not free to get nourishment until just after 3:00 when we had to walk uphill a considerable distance to reach the square with cafes (eating spots were available along the way) and where we would meet as a group to return to Madrid.
Further, in the US, the tour website claimed it was an English only tour. According to another participant, in France (where she is from),
the website advertised the tour as French speaking only. Also, the tour was presented as “small”. We had about 15 people, which I and others did not consider small, and only four of us were English speakers.
The tour guide began her explanations in French, then in an exasperated tone would summarize in English. She had a defensive posture about questions and disregarded indications that folks would like to stop for a light lunch. In truth, the tour should have included such a meal. Our hiking was arduous and dehydrating. Not everyone had water and about half the group were seniors.
We certainly saw the highlights of Toledo and the guide was knowledgeable, although I would say her remarks were somewhat disjointed, not providing a flowing story about what we were seeing in the context of the history and growth changes of Toledo. I would not recommend this particular tour to anyone.
事業者からの返答
Hello, thank you very much for taking the time to share your feedback with us. We're sorry to hear you had some inconveniences and we would like to express our most sincere apologies. We took notes of the comments you shared with us and we will be reviewing them with our staff to ensure your voice is being heard. Kind regards.
Y
Y9033LTnb
April 19, 2026 · via Tripadvisor
Toledo trip with Naturanda (booked with Marriott)
We had a wonderful family trip to Toledo.
A big thank you to Lola, who looked after us all day with such warmth and energy. She made the drive enjoyable and shared fascinating stories about the city’s history and culture.
We’re also very grateful to Carlos, our guide at the cathedral and El Greco Museum. He is extremely knowledgeable and passionate, and answered all our questions with great patience and insight.
Both Lola and Carlos went above and beyond, even helping us find a great lunch spot on a busy Saturday. We felt well taken care of the entire day and truly enjoyed every moment!
事業者からの返答
Thank you for your kind review! We’re glad you enjoyed the tour. Hope to hear from you again.
D
douniad868
April 18, 2026 · via Tripadvisor
Best moment
Great experience! Angel is a passionated and passionating tour guide!
事業者からの返答
Thank you for your kind review! We’re glad you enjoyed the tour. Hope to hear from you again.
M
monyp998
April 6, 2026 · via Tripadvisor
Um beautiful sunny day in Toledo
Congratulations to Fatima and Alvaro for their availability and expertise in illustrating the majesty of the monuments and the best places in Toledo.
Super recommended
事業者からの返答
Grazie per il feedback. Siamo molto contenti che il tour sia stato di vostro gradimento.
F
federical498
March 29, 2026 · via Tripadvisor
Top Trip to Toledo
We were on Trip with Fatima from Madrid who told us about the first part of the excursion of the outer part of the city of Toledo. History and culture of the different civilizations that have existed over the centuries. The second part we spent with Elena in the synagogue and in the cathedral where art and history meet. We spent a beautiful sunny day in their company. We recommend the tour. Both speak good Italian and are super nice and friendly.
Greetings 👋
事業者からの返答
Grazie mille per la vostra recensione. Siamo contenti che il tour sia stato di vostro gradimento.
T
Theongyee C
March 8, 2026 · via Tripadvisor
It's a very casual and we learn a lot of Spain's history.
The private tour Angel is very friendly and knowledgeable about Toledo
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