To be clear, the views and experience were 5 stars. However, I can only give 3 stars because of the guide. Although knowledgeable, he did essentially no talking. On our 45 minute train ride, he sat in silence rather than giving a narrative about the country and scenery. We initiated a conversation multiple times with questions, the responses were short and he seemed to have no desire to expand on the topic. For a private tour at this cost point, I would have expected a much better tour guide. We went in several tours on our trip to Switzerland, both private and group, and he stood out an unfortunate negative outlier compared to the rest.
事業者からの返答
Thank you for your review.
We will take actions from our side that the guide will no longer work for us.
T
Teresa_S
October 14, 2024 · via Viator
Titlis adventure
Gondola ride, and the ice cave
Unfortunately the weather was bad and our tour guide did a great job regardless
事業者からの返答
Thank you for your feedback. If we could steer the weather, we would be the most successful touroperator on this planet. But happy you had a good time with our guide.
H
HopeE_D
May 13, 2024 · via Viator
Expensive and not worth it
Sunday excursion. Ridiculously crowded. Spent all our time waiting in lines. Also bridge walk was closed, which was our main interest in going. Ice cave was a huge disappointment. Totally not worth the money we spent. But our guide was very good.
事業者からの返答
The guide was very good - that is the key message.
Not our fault, that you travel on peak days of tourism and not our fault, that the bridge was closed due to safety reasons. Otherwise you would complain about falling ice.
Sounds dramatically "spent all our waiting time in lines" - it is ONE waiting line on the entire tour, which means 1 line in 8 hours.
A
Abhinav_J
April 22, 2024 · via Viator
Good excursion
Tour as such was amazing ..but definitely not a private transportation .
We did pay higher cost considering it to be private transportation..
事業者からの返答
If you would have read the product description you would have seen "all tours are provided by public transportation". We are sustainable in Switzerland!
Switzerland has one of the best public transportation network in the world and we care about our environment in Switzerland.
We give you an authenthic feeling about Switzerland on all tours - every day 4 Mio. Swiss people use public transportation.
But I see, you prefer to see concrete streets and traffic jam on a tour, instead having the possibility to watch out the train window and enjoing beautiful landscapes.
E
Erin_H
July 21, 2023 · via Viator
Great family tour
Great tour. Beautiful scenery. Sky bridge and ice flyer give you a whole view of Alps. Ice caves were amazing too!
事業者からの返答
Thank you for your feedback, we'll forward it to our guide.
H
Harikrishnan B
May 17, 2018 · via Tripadvisor
Mount Titlis, pride of Switzerland
The majestic Mount Titlis offered scintillating views of the Alps. Lucern to Titlis was a pleasant train journey and up the hill was the Cable car and Rotair ride. With skiers down below in the ice, it was a mesmerizing experience.
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