We thought we had booked a guided tour («Learn about the history of Ad Diriyah from your guide») but this was simply a taxi ride to Diriya which dropped us off at the gates with an entrance ticket. We were very confused as the driver didn’t speak english. We spent the first quarter of an hour trying to find our guide but realised that there wasn’t going to be one. Diriya is well worth a visit but we would recommend another form of transport so you can spend as long as you want there By the time all the pick ups were done, we only had two hours. There were shops and restaurants there and we could easily have spent double that time so we felt very rushed. There was good information by text message but as we expected a bus, we got into the one outside the hotel only to find some minutes later that it was the car behind the bus that was for us. We also had to wait ages at one of the other pick ups at another hotel all cutting down our time in Diriya. The car was very comfortable but since it is not a quided tour and the driver has limited english, we would recommend for example an uber so you get there straight away and can spend more time around the fantastisk Diriya.
Thank you for sharing your detailed feedback. We truly value honest reviews like yours, as they help us improve and ensure clearer communication for future guests. We’re very sorry to hear that the tour did not meet your expectations, especially regarding the guided experience. We’re already working on updating it to make the format more transparent. We also apologize for the pickup delays and any miscommunication about the vehicle. While our drivers strive to be helpful and kind. Diriyah is indeed a beautiful place with so much to explore, and we completely agree that it’s worth a longer visit. We hope you’ll consider giving us another opportunity in the future — perhaps on one of our fully guided experiences, which offer more in-depth exploration and flexible timing. Thank you again for your helpful input, and we hope to welcome you back soon with a much-improved experience.















