Our guide was Minh who was pleasant and courteous and clearly proud of the beautiful region where he lives and works. On the day it was hammering down non stop with rain. Minh kindly arranged a covered motor boat rather than the open top paddle boats. The first pagoda had a stream of water running through it due to the weather. This made walking very difficult. Please be aware that although we chose the cable car there are still a lot of steps. One of the benefits for us was that due to the terrible weather there were only a handful of people there so we got to enjoy it at our leisure. The scenery was really beautiful and well worth the walking and soaking
G
gumig2026
September 16, 2026 · via Tripadvisor
we changed our pick-up location from Hanoi to Ninh Binh andd our drop-off location to Ha Long Bay
We found BC Family Tour to book the Perfume Pagoda tour from Hanoi, andd it was the most affordable and professionally organized option we found during our 38-day trip around Thailand, Laos and Vietnam.
They were very professional and flexible when we changed our pick-up location from Hanoi to Ninh Binh andd our drop-off location to Ha Long Bay.
Everything was arranged smoothly, which helped us save both time and money.
Thank you so much to the BC Family Tour team for your professionalism and support. You helped make our trip more meaningful and enjoyable
F
Fyftyone
August 27, 2026 · via Tripadvisor
Not for everyone
The scents are not permanent, it obviously depends on the seasons: in August there are none!
To get to the pagoda, there is an hour of boat navigation. But be careful, not just any boat. We had done the experience on two other outings the previous days, and everything had gone correctly. In the present case, one must consider: the duration and the comfort.
The duration is two times one hour: there and back. On the way there it is average but on the way back it is painful.
The benches of the boats are different from those we had used the two previous times: they are lower and made of sheet metal without a backrest, so when you are 1.87 m tall and you are 78 years old and have some joint problems, it is torture!
Furthermore, it was raining and the access to the cable car was very slippery, therefore impassable except perhaps with mountain boots, so I stayed at the bottom.
I ran into some young English people who discouraged me from any attempt to make the journey!
In short, unfortunately these details are not in the guidebooks
Very disappointed
事業者からの返答
Bonjour,
Votre commentaire concerne votre expérience avec la Pagode des Parfums elle-même, et non votre expérience avec notre excursion, notre itinéraire ou nos services.
Nous vous demandons donc aimablement de bien vouloir partager votre expérience sur la page « Things to Do » consacrée à l’attraction « Perfume Pagoda ». Vous pouvez facilement trouver la page correspondante sur TripAdvisor ici : Perfume Pagoda – TripAdvisor https://www.tripadvisor.com/Attraction_Review-g293924-d311078-Reviews-Perfume_Pagoda-Hanoi.html
Comme vous n’avez pas participé à notre excursion et n’avez donc pas fait l’expérience de nos services, nous vous serions très reconnaissants de bien vouloir supprimer cet avis de la page de notre excursion et le publier sur la page appropriée consacrée à la Pagode des Parfums.
Nous avons également vérifié attentivement nos dossiers clients afin de savoir si nous avions accueilli un client âgé de 78 ans. À ce jour, nous n’avons trouvé aucun client âgé de 78 ans que nous aurions accueilli depuis 2025 jusqu’à aujourd’hui.
Cela permettrait de garantir que votre retour soit publié au bon endroit et qu’il n’affecte pas involontairement notre excursion ou notre activité.
Nous vous remercions sincèrement pour votre compréhension et votre coopération.
----
Hello,
You are referring to your experience with the Perfume Pagoda itself, rather than your experience with our tour, itinerary, or services.
Therefore, we kindly ask you to share your experience on the “Things to Do” page for the attraction named “Perfume Pagoda.” You can easily find the correct page on TripAdvisor here: Perfume Pagoda – TripAdvisor https://www.tripadvisor.com/Attraction_Review-g293924-d311078-Reviews-Perfume_Pagoda-Hanoi.html
As you did not participate in our tour or experience our services, we would be very grateful if you could remove this review from our tour and post it on the appropriate page for the Perfume Pagoda attraction instead.
We have also carefully checked our customer records to see whether we have served any guests aged 78 years old. At present, we have not found any customer aged 78 whom we have served from 2025 until now.
This would help ensure that your feedback reaches the appropriate place and does not unintentionally affect our tour or our business.
Thank you very much for your understanding and kind cooperation.
J
Jenny_B
August 21, 2026 · via Viator
Do not recommend
Very poor communication re pick up and no one messaged day before re tour.
When contacted tour said return time was 6-730pminstead of 6pm as advertised.
Wouldn’t give us guides contact number.
Would recommend booking with another company that does small group
事業者からの返答
Hello,
We have full evidence showing that we chatted with and/or emailed all guests before their departure to confirm all information related to the tour.
Throughout our more than 20 years of experience organizing this tour, this is the first time we have encountered a situation where a guest repeatedly tried to negotiate for a free tour in exchange for changing or removing a review. We have never agreed to provide free travel in exchange for a positive review, and we do not accept or encourage this kind of behavior.
The reviewer’s own comments also clearly mention: “Tour said return time was 6–7:30 pm instead of 6 pm as advertised.”
This is understandable and should not be considered a service failure. Even when traveling by the most modern and commonly used means of transportation in the world — air travel — it is impossible to guarantee an exact arrival time. Likewise, the return time of a road tour can only be an estimated time.
The tour return time was approximately 6:00–7:30 PM, as traffic conditions can significantly affect the journey. In particular, traffic congestion during peak hours in Hanoi is a normal and frequent occurrence and is beyond the tour operator’s control.
Thank you very much for your time, understanding, and support.
E
Evi D
May 13, 2026 · via Tripadvisor
Super nice experience!
Very nice experience and an impressive cave!
Gods was very friendly and gave a good and nice explanation.
The food was good too.
A
AndreClaude_W
February 12, 2026 · via Viator
Perfume Pagoda
This was a beautiful day trip outside from Hanoi. Visiting the perfume pagoda was a unique experience. I definitely recommend this tour.
M
mikaelo942
January 23, 2026 · via Tripadvisor
Nice day
Very nice tour. Pick-up/drop off, bus, and all logistics worked well. Minh the guide was engaging and helpful. Perfume Pagoda area was essentially empty when we went so a nice, quiet experience.
S
Stuart_T
January 1, 2026 · via Viator
Quite a long day with...
Quite a long day with quite a lot of walking on uneven surfaces. A great day out and we'll worth the money. Minh the guide was absolutely brilliant with lots of knowledge about the area.
G
GnextDoor
December 27, 2025 · via Tripadvisor
Great Experience
Great experience.
December is the low season for this destination, which made the experience feel very intimate. The boat ride was incredibly serene, accompanied only by the gentle sound of the oars touching the water and birds singing.
The pagoda is superb.
Absolutely a must-see!
J
Journey60120806649
December 8, 2025 · via Tripadvisor
Don't miss it if you are in Hanoi!
Even better experience than I was expected! Excellent and comfy bus for transportation which is a huge plus, great guide and the highlight is the rowing part. The landscapes are incredible!
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