We cannot rate this experience because unfortunately our boat had an engine failure after 10 minutes of navigation and our tour was cancelled.
事業者からの返答
Dear Cristina,
We are truly sorry for what happened that day. A boat breakdown like this is extremely rare, and it unfortunately ruined what should have been a highlight of your holiday.
We understand the alternative offered was not at the same level as the tour you booked, which is why we have arranged a full refund through Viator.
Please rest assured this was an exceptional case, we have already taken steps with our local partner to prevent it from happening again.
Most of our guests enjoy this tour without any issues, and we hope you’ll give us the chance to welcome you back for a much better experience.
Thomas - Asian Trails
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Isabel_V
August 16, 2024 · via Viator
A nice day around the marine park
Snorkeling was pretty good, but as usual, lot of people in a very small area. In any case, water was clear and we could see different kind of corals and fishes.
Blue Lagoon was also very nice, and Thai lunch as expected. Speedy boat ok, maybe crowed for the size. In general, we can say it was ok.
事業者からの返答
Hello Isabel!
Thank you for this honest feedback! Ang Thong Marine Park with its corals and fish remains magical despite the crowds. That Blue Lagoon is definitely worth the trip!
We note your comment about space in the speedboat. These popular excursions have their constraints but the scenery compensates!
Thanks for choosing Asian Trails!
R
Rubs05
September 18, 2019 · via Viator
Is and tour and speedboat
Would like to recommend this beautiful island tour of the ang thong islands , myself and my wife were treated to a lovely tour and then a lovely swim and suntanning on a beach to die for with the perfect views .
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denizardc2019
August 8, 2019 · via Tripadvisor
Very good day
Everything is very well organized and the staff is very kind and careless. We were greeted by a very friendly Italian guide who also spoke English and a little French. He explained the course of the day. In 1h30 we were at the first stop for 45 min of snorkling it is not much interest because there are few fish but it was nice to swim. Fortunately we arrived first because when we left it was teeming with people. Then we went to see the emerald lake the place is beautiful, the stairs are very steep as steep as a ladder but it does well because there are people and we do not go fast. We leave by boat to join another beach to kayak again it is very fast but it has its charm. We leave with the boat to reach a restaurant for a simple but good and well stocked buffet lunch. And finally we take back the boat for one last very nice stop on a beautiful beach to swim... there we can take the time. It was a very beautiful day despite the world in a few places it does not detract from the charm of the landscapes. And a top organization! Thanks.
事業者からの返答
Merci pour votre retour détaillé qui nous permet de toujours perfectionner notre offre de manière à vous apporter totale satisfaction. Navré que le snorkeling ne fut pas des plus intéressant dû au manque de poissons, mais ravi que la baignade et les différents sites visités vous aient plu dans l’ensemble. Nous sommes conscients que cette région est victime de son succès, raison pour laquelle nous nous efforçons, dans la mesure du possible, de trouver les plages horaires les moins fréquentées. Nous nous réjouissons de votre satisfaction globale vis-à-vis de cette journée et serions ravis de vous accueillir à nouveau pour de nouvelles découvertes.
Bien cordialement,
Votre équipe Asian Trails.
A
Andrew C
July 27, 2019 · via Viator
Highly Organize and Enjoyable
We were thrilled with our experience on this tour, seeing landscapes we had only dreamed of (and seen on social media). This tour combined a brief snorkling stop with other more relaxed activities such as lounging on beaches and sea kayaking. Lunch was delicious, and all of our needs were met. We highly recommend!
事業者からの返答
Dear Andrew
Your kind words to explain your view of this tropical experience really made our day! We're very glad to read that Ang Thong National Marine Park has exceeded your expectations and has left a lasting impression.
We have shared with all concerned to share this wonderful post with the true stars behind this excursion - our team of guides, drivers and boat crew.
With kind regards
Asian Trails Thailand
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148baptiste
July 8, 2019 · via Tripadvisor
A very good day
The organization from our hotel to the return was great. The staff is very attentive. An excellent day discovery to do with our 4 year old son.
Just a downside regarding the snorkeling spot where fortunately we arrived first because in 15 min we were maybe 100 - 200 people. The rest of the tour was preserved and in a small group.
事業者からの返答
Many thanks for this review and pleased to read that you had a great experience in the southern part of Thailand,
Hope we can welcome you back another time in amazing Thailand
With kind regards
Asian Trails Thailand
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Pfalz-best-place
July 8, 2019 · via Tripadvisor
Exhausting but very nice
We (family with kids 12 & 18) have booked online through click2go and because of the favorable price compared to other providers a bit skeptical. Pick up at the hotel was super punctual to the minute. At the port, a log-off procedure would then have to be followed, including registration on a list indicating passport numbers. Then there was a colored bracelet to determine the affiliation with the tour group. During the approximately 45 minutes Waiting time before setting down you could enjoy coffee, water or smaller breakfast snacks for free. The speedboat fits about 45 people (in our case mostly Israelis) and the journey to the first stop takes 45 minutes. We had calm seas and yet you should not have a sensitive stomach or be prone to seasickness. Cool water was free throughout the day. On the first stop on a rocky island without a beach you could snorkel or swim for 45 minutes with a life jacket, equipment is provided. Getting in and out of the boat is a bit difficult, you can get hurt here quickly (my wife has a joking bruise). The snorkeling made little sense because the water was rather murky and there was not much interesting to see but it was also nice to swim in the sea. Next stand is the about 3h visit of the main island with a small but quite tasty lunch buffet. There are also toilets and cafés (no alcohol serving). If you have good fitness and a healthy heart, you should definitely venture the steep and sweaty climb to the summit with several great viewpoints. Lasts at least 30 minutes and is not for comfort touris due to the muggy. After that there was a very nice about 45 minute paddle tour which is also easy for beginners to master. Last stop was Koh Mae Ko Island with its famous emerald saltwater lake. The steep (about 5-10 minutes) ascent to the viewpoints was not tackled by many tour participants after the hardships of the day but it is really worth it. All in all a super eventful day with nice guide (OK he could not give much background information but he took care of backpacks or took over the paddling for a solo participant...). Price/performance was top!!!
事業者からの返答
It has been a sincere pleasure reading your review! Thank you so much for taking the time of going through your experience and share this with us. Of course, comments such as you have added about the guide are taken seriously and will be presented to our office on Samui.
Looking forward welcoming you again to the amazing shores and wonderful experiences that is Thailand
With kind regards
Asian Trails Thailand
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Lyn_M
May 31, 2019 · via Viator
Great Experience!
Loved this trip! Lots of different stops..kayaking, snorkelling ,short but steep walk to a lake, beautiful lunch and more..great value too !!
1人が参考になったと回答
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Matthew_W
April 18, 2019 · via Viator
What a trip!!
Was very sceptical at first, when we got dropped off by the minibus at an old shed type structure. People in matching teeshirts grouped together, having a laugh with each other. I thought great, how organised is this, we were just told to take a seat...
How wrong was i, from boarding the speedboat at the dock to returning from the day long trip, the staff could not have been more helpful. They took time to make sure each and every one of the tourists on the boat were happy and enjoying themselves, along with a constant flow of water and pepsi to keep us all hydrated.
Supplying us with facts about the different areas throughout.
The snorkelling, the kayaking, the island stops and lunch were all amazing.
This is a must for visitors to the island
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409matthewo
February 26, 2019 · via Tripadvisor
Great day out and good value
Having looked at a few other boat trips from Ko Samui, we settled on this one.
Whilst it was the largest group of people I’ve been with on a boat trip (circa 60); we were divided into two groups and boarded 2 speedboats after a very seamless welcome/check-in on the pier.
You won’t see a much of a view out of the boats unless you’re at the back or you stand up but if you enjoy very fast boat rides - definitely worth paying the extra for it, as you get to the first stop in Marine Park in under an hour and they’ll take you on a close up tour as you enter the park!
The day was set at a nice pace with some stunning scenery: snorkelling; kayaking (or simply lie on the beach!); emerald lake (steep steps but a great view from the top); water/fresh fruit; lunch (at a large restaurant on an island); final beach stop and then back to Ko Samui by around 5.
The staff/tour guides were great with their amusing commentary, banter and were very helpful with getting on and off the boat!
In all, a great day out and would recommend!
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Koh Samuiの類似ツアーを比較
最安値: Half Day Highlights Koh Samui Tour — $30
最高評価: Angthong National Marine Park VIP Small Group Tour — 5.0 (944 件のレビュー)