夕暮れのセーヌ川クルーズ（ミュージカルアンビエンス付き）

Dear Customer, Thank you very much for taking the time to share your detailed feedback. We are delighted to hear that you enjoyed the Seine River Cruise and the beautiful views of Paris along the river. We also appreciate your helpful recommendation about starting the cruise while it is still light and enjoying the Eiffel Tower illuminated as the cruise returns. We understand that waiting times and crowds can sometimes be part of the experience, especially during busy periods. The queues and boarding process are managed directly by the cruise operator, but we truly appreciate your feedback regarding this aspect. Thank you again for choosing us and for sharing such a helpful review. We are pleased that you enjoyed the experience and hope to welcome you again on your next visit to Paris. Kind regards, Reservation Team Tuğba

Dear Customer, Thank you very much for taking the time to share your feedback. We are pleased to hear that you enjoyed the Seine River Cruise and the overall experience. We are sorry, however, that the cruise was very busy and that other passengers standing or moving around affected your view during the journey. Please note that seating arrangements, passenger capacity, and on-board organization are managed directly by the cruise operator, and unfortunately, these aspects are beyond our control. Nevertheless, we truly appreciate you bringing this to our attention. We will share your feedback with the relevant team for their review. Thank you again for choosing us and for sharing your experience. We hope to have the opportunity to provide you with a more comfortable experience in the future. Kind regards, Reservation Team Tuğba

Dear Customer, Thank you very much for taking the time to share your feedback. We are sorry to hear about the inconvenience you experienced upon arrival. We understand how frustrating it must have been to have difficulties with the QR code and to spend additional time finding the right person to assist you, especially when the boat was busy. Please note that your tickets were sent to you by email one day before the activity, and our role is to provide the tickets for the experience. The boarding process and on-site ticket scanning are managed directly by the cruise operator, so unfortunately, we do not have control over the organization and procedures at the boarding point. Nevertheless, we truly appreciate you bringing this matter to our attention. We will share your feedback with the relevant team so that they can review the issue with the operator. Thank you again for your patience and for choosing us. We hope to have the opportunity to provide you with a smoother experience in the future. Kind regards, Reservation Team Tuğba

Dear Customer, Thank you very much for taking the time to share your wonderful feedback. We are delighted to hear that you enjoyed the cruise and had a great experience discovering the beautiful views of Paris from the water. We truly appreciate your recommendation and are happy to know that you had a memorable time with us. We also appreciate your understanding regarding the evening cruise cancellation due to Bastille Day arrangements. Such special event schedules and operational changes are determined by local authorities and venue regulations, and we are grateful for your patience and understanding. Thank you again for choosing us. We hope to welcome you on another memorable experience in Paris in the future. Kind regards, Reservation Team Tuğba