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It was a horrible experience the attraction was closed due to something happening earlier wanted my refund I called Viator for a refund the rep on the phone said she will call the office mind you it's Saturday she's telling me no one is Answering the phone I kindly asked what are their business hours m-f now why tell me the representative did not know what day it was i was very angry and disappointed due to the lack of knowledge of what day it was and I wanted my refund due to an incident happening earlier

My daughter wanted to go in the Mirror Maze on our first trip to the American Dream. It was the worst experience of our summer. The employees were rude, they were of no help at all. I wanted to just buy the tickets there and pay the extra $4. They would not do it. They told me to buy them online, didn’t offer any help and ignored us until we finished it. Then the actual maze was short, uncomplicated, very simple to get through and a little dirty. Very sub par compared to the rest of the mall. It made not want to go into the miniature golf that they have there. I would not recommend this place to anyone.

It a great vacation day or even days. My wife and I really enjoyed the mirror maze. Overall vacation and fun place just to walk around and view.

The maze is designed for very young children. Took my older teen children and they were done in 4 minutes. Was not worth the money for a 4 minute experience.

We were reading about this place prior to our family visit to NYC, coming from England for the first time we had no idea what to do with the kids! This place has everything and we had a jam packed day and the kids had a blast on the water rides. We even found a discount code to save 15% it was GVG15 of course my wife forgot to even use the code but we do plan to go back as we are here for two weeks.

This is a fun and short activity for kids. I went with a bunch of 10-13 year old boys and then enjoyed it.

Too short an event to be this costly. The 3 & 7 year old enjoyed it. The adults were bored. Won’t go back.

This is something that you want to do at least once. You get lost in the maze! I didn’t know what to expect but I was pleasantly surprised. My 17-year-old son enjoyed it very much. I was afraid to be separated from him because I was thinking I might have problems finding him. We both enjoyed it very much. Lots of fun

I was sent a promo code from the mall.They sent a 10% off any attraction of my choice. I chose the Mirror Maze and chose a date. I purchased the ticket online and was sent a receipt. It was a total of $8 off. It's $10 each per person. So originally it would have been about 40 for 4pp.When I got there they scanned it and said I had an $8 balance. And that I had to pay it or we couldn't go in.I told them that I had paid online and use the promo code. They did not believe me and requested to see the promo code and original email which I did not have. I stood there for a half hour waiting for a manager to come to tell me that they cannot let me in. So I asked for a refund they said they cannot give me a refund either. So I was forced to pay the extra $8 even though I had already purchased the tickets with a promo code. Why did they let me purchase online with the promotion then make me pay the difference when I got there? We went through the mirror maze they did not play any music and it took about five minutes to get through. Waste of time energy and money.

The mirror maze was a lot of fun. We kept tapping the mirrors to see if that's an exit. The lights and music gave us the adrenaline to get to the end!