I will not recommend this service. I had made the booking and they claimed they contacted me which I never received the notification. I booked foe 5:30 and they sent a message at 4:50am tat they had passed by 30mins prior. Why put a time and show up earlier than you had posted
事業者からの返答
Dear Evette Pinila,
First of all, the comments of our valued customers are of great importance to us, they shed light on us to provide you with the best service, but...
You will not comply with the hotel pick-up time sent to you, you will give the address of a hotel you DIDN'T STAY at, and the airport shuttle service will wait for you in front of your hotel for 15 minutes with passengers. then you will call us 1 hour later and ask for urgent help in catching your flight, and we will arrange a private vehicle for you at the last minute by using all our facilities early morning..... and you will complain about our company despite all these??
Thanks!
K
Kovilan_Naidoo
January 6, 2019 · via Tripadvisor
Great agency and awesome customer service
Booked my activity through TripAdvisor and Travel Inn was the local tour operator. They were great, provided up to date communication via WhatsApp and mentioned that they could help with any other travel needs I had whilst in Turkey. I will definitely consider them again for tours etc when in Turkey again.
1人が参考になったと回答
事業者からの返答
Dear Kovilan_Naidoo,
very appreciate your kindly reviews and thank you for taking the time to visit our Country.
We hope your holiday in Turkey was a fantastic memory.
It will be wonderful if we would have a chance to see you again when you come back to visit our beautiful country! I wish that you would have so many more great journeys of a lifetime like the one you had in Turkey.
Best wishes from Istanbul!
The travelinnTurkey Team