The tour only incluid trasportation, when arrived you need pais extra guide for walk in the mountain
事業者からの返答
Hello Victoria, After reading your review I realized that something didn't seem correct with your experience and our tour offerings and so I had to enquire before responding to your review. First I appologize that you felt the tour was just about transportation
because the stops along the way and the nature trails were chosen with care so all our guests can have a positive memorable Blue Mountain experience. A tour I personally crafted and which didn't exist in Jamaica until FIWI introduced it. The person that picked you up from your hotel was your guide and driver. The guide you are referring to that you paid is not affiliated with us or the tour. That was a park ranger or worker that solicited their service and you accepted. They are not a part of our tour or offering because we provide everything ourselves that is specified in the tour description. From your booking to the pickup we were in touch via Viator website and WhatsApp and we would have been happy to continue answering any questions, clarifications or concerns you had during and after the tour. I hope you continue to visit and enjoy Jamaica.
I
Irving_B
July 9, 2022 · via Viator
Connecting with Nature on the Highest Level
Jackson and team were very professional and knowledgeable about Jamaica history and the Blue Mountain landscape. They cautioned safety first while allowing the guests to challenge themselves on the trail. The Blue Mountains are simply breathtaking providing an amazing view of Kingston and immersing guests in nature away from the hustle and bustle of the city. The food options were great as well.
事業者からの返答
It was our pleasure to share the highest level of nature with you and your family. We are elated that everyone enjoyed themselves. And thank you for the wonderful review. "Walk Good"
H
Hege_J
March 7, 2022 · via Viator
Excellent muuntain tour with guide Marlon!
I was picked up by my guide Marlon, who grew up and live in the mountains, which was superb, he knows everything, everyone and everywhere! Super friendly, knowledgable and flexible! 10 out of 10 🤩
事業者からの返答
AWSOME!!! We thank you for selecting us to tour Jamaica and delighted we met your expectations.
A
ANNA_K
February 20, 2020 · via Viator
Walking through the Jamaican jungle
It was one of the most remarkable trips I have done in Jamaica, truly recommended. The views were spectacular and the coffee from the Blue Mountains is one of the best in the world.
事業者からの返答
Thank you Ania for the remarkable review! It was our pleasure sharing our Jamaican experience with you and look forward to your next visit.
S
SaraVibes
January 19, 2020 · via Tripadvisor
Exhilarating Positive Soothing Experience
Jackson was such a great tour guide. He is very knowledgeable about Jamaica. It was great to learn the history and facts of the beautiful Jamaica. He is very intuitive and has a very calm spirit. I hiked two trails which were very energetic and calm for me. I wish I was able to do it everyday! Jackson made sure that I was careful and even let me lead the way which I loved. The air quality plus the views are breathtaking and amazing. In one of the trails, I was able to see a small waterfall... it was amazing. The water was SO clear and it felt so nice on my skin. I honestly will keep this experience close to my heart.. it really touched my soul and it calmed me down SO much. First hike up the mountain and Jackson made me feel so comfortable. He takes great pictures as well!!
We are at the blue mountain cafe which has great views of the mountain. The food is PHENOMENAL. I had a salmon on a bagel with some good sauces which were really good. I also had jerk chicken with rice & peas. The jerk chicken taste so pure and fresh. The Blue Mountain Coffee was really good as well.
Jackson I want to Thank-you so much for making the experience of my first hike incredible. It was something I will NEVER forget.
Oh yeah I looked up what we spoke about and I’m esfj. Thank-you again for all of your invites... it helped me!!
事業者からの返答
Hi Sara. What can I say? I am humbled by your review. Thank you. The Blue Mountains is calming and touches all who connect with nature and our goal is for all guests to learn, feel and experience it. I am happy to know you received positive life experiences from your tour and hope to share more of Jamaica in the future. Safe, Fun, Informative... FIWI Jamaica
S
samhakimi2
December 3, 2019 · via Viator
last minute booking no problem
Our tour guide Jackson was a solid driver and very knowledgeable. OVer all a nice day out for hiking.
1人が参考になったと回答
B
BackBayGuy2016
December 1, 2019 · via Tripadvisor
Great day learning some of the history of Jamaica and traveling up to the Blue Mountains and doing short hikes.
The tour was great. Our guide Jackson was knowledgeable about the history and different areas along the way. We stopped at a local coffee shop along the way, where we ended our day there with a meal. We visited other places along the way to appreciate the views, then did a couple of short hikes where we experienced the different climates created by the mountains. At one point we were in the clouds, which was a literal and figurative cool experience. We ended the hike to a small waterfall.
2人が参考になったと回答
事業者からの返答
Dennis you are great! Lots of jokes and a fun guy. Thank you for leaving this great review. I am happy to know you enjoyed the tour experience and came away with a little more knowledge about our history, culture and island. Safe travels and keep using up those travel points.
A
aslyck
November 21, 2019 · via Tripadvisor
Blue Mountains and Jackson were great
Had a wonderful time hiking and visiting the Blue Mountains. Jackson was a very hospitable tour guide and stayed with me the whole time to ensure a fun and safe visit. He was a good conversationalist. Highly recommend this tour!!!
事業者からの返答
Thank you for the wonderful review and compliments. A good conversation goes both ways. Safety and fun are the most important factors to us at FIWI because your wonderful Jamaica experience depends on them. And you depend on us. Happy travels!
T
Travel801715
November 17, 2019 · via Tripadvisor
Amazing trip!
The Blue Mountain escape trip was amazing! The guide Jackson was very nice, serviceoriented and friendly and guided through all the nice spots in the blue mountains. We also did a very nice hike in the mountains where you could choose which route to take, from easy to advanced. The trip ended with a nice dinner at a restaurant with a stunning view in the mountains. The trip was amazing and the service provided by the guide was exceptional! I highly recommend this trip!
事業者からの返答
FIWI and the guide thanks you! Thank you for the wonderful review. I will practice speed walking for the next time we meet :). In the meantime, "walk good"(old Jamaican saying).
C
CarlaNan
November 8, 2019 · via Tripadvisor
Amazing guide
They recommended taking this tour with Jackson at the hotel, and I wasn’t disappointed at all!
Great conversation and knowledge of Jamaica and the places we visited. We did some amazing trails on the Blue Mountain and visited a Coffee Farm. He also took me to have an amazing lunch/early dinner with a view at a local restaurant where people were very nice and food delicious!
事業者からの返答
Hello Carla, thank you for the great review. You were a great guest and fun to guide. The older you get the more adventure awaits so see you soon for round two.
