Dear Valued Guest,
Thank you for taking the time to share your honest feedback.
We're sorry to hear that the experience did not meet your expectations. We truly appreciate your opinion, as it helps us improve our services for future guests.
Our private lantern boat cruise is designed to offer a peaceful and romantic experience on the Hoai River, especially during sunset or at night when the lanterns illuminate the water. However, we understand that every traveler has different expectations, and we're sorry if it felt underwhelming for you.
We hope we'll have the opportunity to welcome you again and provide an experience that better reflects the hospitality and beauty of Hoi An.
Warm regards,
A
Aliciacasey2101
July 16, 2026 · via Tripadvisor
Amazing experience
Amazing experience with my family! After arriving a bit late it was just so welcoming and easy once we found the place. The ancient Hoi An village roads are closed to cars so we found out you can only get so far but its only about 500 metre walk from drop off we just followed our google walking map. It was proposal cruise and our captain was perfect. Professional friendly and he got so amazing photos for our special occasional so grateful highly recommend this service to everyone!
事業者からの返答
Dear Ms. Alicia,
Thank you so much for taking your precious time to share your experience with us. It was a pleasure to have you.
We operate on trust and always make the greatest effort to deliver the most memorable moments to our special guests, from beginning to end, so that you can fully immerse yourselves in the entire journey with us.
We look forward to welcoming you, your family, and your friends back in the near future for another captivating journey to our region.
Blessings and regards,
Hung Le +84934876998 (WhatsApp/Line)
N
Nicole_S
June 15, 2026 · via Viator
Not as advertised.
Our boat experience was hardly 20minutes. Save your money and book when you arrive. There are so many vendors by the river offering competitive pricing.
事業者からの返答
Thank you for sharing your feedback.
We sincerely apologize that your boat ride was shorter than expected. On the day of your tour, there was thunder and unfavorable weather conditions, so for the safety of our guests, our team made the difficult decision to return earlier than planned.
We understand your disappointment and are sorry that this affected your experience. We take your feedback seriously and will work to improve our operations and communication during unexpected weather situations to ensure a better experience for future guests.
S
Swissmissy21
June 13, 2026 · via Tripadvisor
Private and romantic
Very well organised and clear instructions were given in advance by Whatsapp regarding meeting point. Boat Captain was excellent and friendly and not intrusive at all and took great photos. The private boat is well worth it for the comfort and very romantic. Lovely 45 minute sunset cruise to release lanterns and see Hoi An from the water. Would definitely recommend this company.
1人が参考になったと回答
事業者からの返答
Dear Ms. Swiss,
Thank you so much for taking your precious time to share your experience with us. It was a pleasure to have you.
We operate on trust and always make the greatest effort to deliver the most memorable moments to our special guests, from beginning to end, so that you can fully immerse yourselves in the entire journey with us.
We look forward to welcoming you, your family, and your friends back in the near future for another captivating journey to our region.
Blessings and regards,
Hung Le +84934876998 (WhatsApp/Line)
C
choversl
May 29, 2026 · via Tripadvisor
Must do!
Trip advisor made it easy. Sign with name at meeting point. Captain of little boat did an amazing job of taking pictures, setting up the candle lanterns to be released, and to taking us to photo spots along the river. Made our anniversary more special.
1人が参考になったと回答
事業者からの返答
Dear Valued Guest,
Thank you so much for taking your precious time to share your experience with us. It was a pleasure to have you.
We operate on trust and always make the greatest effort to deliver the most memorable moments to our special guests, from beginning to end, so that you can fully immerse yourselves in the entire journey with us.
We look forward to welcoming you, your family, and your friends back in the near future for another captivating journey to our region.
Blessings and regards,
Hung Le +84934876998 (WhatsApp/Line)
O
Ophelia_K
May 21, 2026 · via Viator
Absolutely wonderful...
Absolutely wonderful memorable experience. Our skipper was lovely and very kind. He took lots of photos and videos of us, even prompting particular poses and steering the boat to capture truly photogenic backgrounds. He videoed us lighting the lanterns using our phones and at no extra charge for the photography service!
事業者からの返答
Dear Ophelia,
Thank you so much for taking your precious time to share your experience with us. It was a pleasure to have you.
We operate on trust and always make the greatest effort to deliver the most memorable moments to our special guests, from beginning to end, so that you can fully immerse yourselves in the entire journey with us.
We look forward to welcoming you, your family, and your friends back in the near future for another captivating journey to our region.
Blessings and regards,
Hung Le +84934876998 (WhatsApp/Line)
4
408lornar
April 3, 2026 · via Tripadvisor
Romantic cruise
A really lovely evening cruise. We loved releasing the lanterns and the driver made an effort to go to quieter areas and took lots of photos and videos for us.
1人が参考になったと回答
事業者からの返答
Dear Valued Guest,
Thank you so much for taking your precious time to share your experience with us. It was a pleasure to have you.
We operate on trust and always make the greatest effort to deliver the most memorable moments to our special guests, from beginning to end, so that you can fully immerse yourselves in the entire journey with us.
We look forward to welcoming you, your family, and your friends back in the near future for another captivating journey to our region.
Blessings and regards,
Hung Le +84934876998 (WhatsApp/Line)
W
Will_S
March 30, 2026 · via Viator
Average
There’s nothing special about this, and the boat was made of plywood and duct tape pretty much. The motor was extremely loud and chugging. However, I feel like you have to do it just because you’re in Hoi An and that’s the thing to do at night. Also scheduling with a company like this is better because you’re not being haggled or worrying about getting ripped off.
L
Linda_D
February 24, 2026 · via Viator
The lantern boat ride was...
The lantern boat ride was more than we could have hoped for! Our driver was amazing and he took the most perfect pictures and videos for us. Definitely something to do when you’re in Hoi An!
事業者からの返答
Dear Ms. Linda,
Thank you so much for taking your precious time to share your experience with us. It was a pleasure to have you.
We operate on trust and always make the greatest effort to deliver the most memorable moments to our special guests, from beginning to end, so that you can fully immerse yourselves in the entire journey with us.
We look forward to welcoming you, your family, and your friends back in the near future for another captivating journey to our region.
Blessings and regards,
Hung Le +84934876998 (WhatsApp/Line)
H
Hayley_B
January 26, 2026 · via Viator
The best time and so romantic!
This is such good value for money.
We had a wonderful time and Mr Co looked after us beautifully.
He took us on a lovely cruise along the river and made sure the experience was extra special.
He arranged some really nice pictures (the best we have from the holiday!) and genuinely cared that we had a good time.
Thank you Mr Co!
事業者からの返答
Dear Ms. Hayley,
Thank you so much for taking your precious time to share your experience with us. It was a pleasure to have you.
We operate on trust and always make the greatest effort to deliver the most memorable moments to our special guests, from beginning to end, so that you can fully immerse yourselves in the entire journey with us.
We look forward to welcoming you, your family, and your friends back in the near future for another captivating journey to our region.
Blessings and regards,
Hung Le +84934876998 (WhatsApp/Line)
