チヴィタヴェッキアからスキップバチカン美術館、システィーナ礼拝堂、サンピエトロ

Very disappointing experience – Poor organization My husband and I booked this experience through Tripadvisor, but unfortunately it was very poorly organized from the beginning. The tour started much later than the scheduled time. When we arrived, they could not find our names at first, and we were confused about what was happening. Then my husband and I were separated, which made the situation even more stressful. One person eventually came and took us to a local agency office. We had to wait there for about two hours before the experience finally started. During that entire time, we were confused and did not know what was happening or when we would actually begin. We paid for this experience expecting professional organization and clear communication. Instead, we felt lost, separated, and completely frustrated. I would not recommend this experience based on what happened to us. I hope the company improves its organization, communication, and treatment of customers in the future.

This is a 'must do' when visiting Rome! Skip the line with a guide is the easiest and fastest entry. Absolutely magnificent! Our host, Andree was very knowledgeable and kind. Bravo!

it was a little disorganized and too many hand offs We had 4 guides and the guy from Bangladesh walked too fast for the group of 60year old plus and had the wrong names on the list and we almost didn’t get into the museum and the entire area was just too crowded but the end result for us were good the Skip the Line pass was worth it

Guide was amazing. He was very very friendly, accommodating and caring for all passengers. Would recommend them again

I am giving this trip zero stars. The ticket issued without any direction to the meeting point. It wasn’t until after I placed a phone call to the tour guide that I found out we had to take a shuttle bus for 1/2 hour to meet them. So we took the shuttle bus to meet them and without so much as a phone call, the tour departed without us. Now Viator is treating us as a no show and will not refund the $500 spent on the tour. Viator you need to get your act together and hire reputable tour companies and stand behind your clients. Terrible customer service and communication. We will be cancelling all of our booked tours with you.

Professional service provided by Nikki to and from Rome. Alesia was the best tour guide very knowledgeable offered great information about the points of interest in the Vatican Sistine chapel and St Peter’s Basilica.

Our private driver, Mirko, was wonderful! He got us to Rome / the Vatican City early, and our party of 7 had time to enjoy some coffee and croissants before the Vatican museum tour. After the tour, we were able to stop by the colosseum for photos. We were able to stop by for a quick bite on the way back to the cruise ship on-time!

Tour company told us the day before the excursion they were unable to get tickets to the Vatican. Then Viator sent confirmation email and ticket barcode for excursion. Called And texted tour company to verify trip with no answer. Finally 45 mins before trip was to begin, the tour company responded and told us they have cancels and will refund us…45 mins before we were supposed to meet. We were only in port for the day and had to scramble to figure what to do with our day

Michangelo's exhibit of David and his other sculptures was very impressive. Although very crowded we loved the Sistine Chapel and going to the Bassicillca and seeing the statues surrounding St Peter's Square.

The tour guide was excellent, knowledgeable, and helpful. The driver was rude, late, and unprofessional.