ヴェルサイユ宮殿入場とオーディオガイド
説明
ヴェルサイユ宮殿に足を踏み入れると、太陽王ルイ14世の足跡をたどることができます。 音声ガイドアプリを使って、宮殿の部屋や敷地内を自分のペースで探索しましょう。 フランス語革命前のアンシャン政権の物語をお楽しみください。 マリー・アントワネットの私有地を見学し、バラの壮大なディスプレイで埋め尽くされた庭園を散策しましょう。 フランス語王室の華麗さと豪華さを楽しむなら、景観の幾何学的な精密さに感嘆してください。自然に対する国王の権威を示すものです。
ツアーオプション
旅程
有名な王宮への終日アクセスと予約入場をお楽しみください。 オーディオツアーを聴きながら、自分のペースで庭園を探索しましょう。
ハイライト
含まれるもの
旅行者の評価
重要情報
- 介助動物の同伴可
- 近くに公共交通機関があります
- あらゆる体力レベルの方に適しています
- ご到着前にバウチャーのQRコードをスキャンして、ご旅行のチェックインと、お客様の重要な旅行情報をご確認ください。
- ヴェルサイユ宮殿への入場にはセキュリティチェックがあります：写真付きの身分証明書を持参してください。
- 宮殿内ではフラッシュ撮影はできません。 鋭利な物、荷物、大きな鞄は持ち込めません。
- 到着前にバウチャーのQRコードをスキャンして音声ガイドをダウンロードしてください
- クールドヌール勲章の左上のデュフール館にある宮殿の入口Aに直接向かいます。 選択されたタイムスロットは、予約された時間から30分以内に入場できます。
- Viatorバウチャーはご利用いただけません。 詳しくは予約確認書をお読みください。
レビュー(11)
Unfortunately the price is very elevated for what its offer. The entrance to Versailles is only €35 the audio guide €4. I was charged $66 the audio guide was not as expected, no guide no extra perks. I would rather but the tickets directly with the palace.
Thank you for taking the time to share your feedback. We're sorry to hear that the experience did not meet your expectations and that you felt the value did not justify the price paid. We understand your concerns regarding the cost and the audio guide experience. Our packages are priced to include not only the admission ticket but also booking services, platform fees, customer support, and the convenience of securing access in advance. However, we understand that every guest evaluates value differently, and we're sorry that the experience fell short for you. We also regret that the audio guide did not provide the level of information and engagement you were expecting. Your comments are valuable and will be shared with the relevant team as we continue to review and improve our offerings. Thank you again for your honest feedback, and we hope you were still able to enjoy the beauty and history of Versailles during your visit. Kind regards, VoxCity
Very disappointed not to have been informed in advance that the attraction was exceptionally closed. Mr. Trump's visit was known before the morning of the event. And especially extremely frustrated not to easily get a refund for the activity. The link I received is not functional when it is the day of the activity and the activity has passed.
Versailles is nothing short of spectacular, and the audio guide provided was useful and informative, however using the app was difficult to figure out when to start “listening” and getting to the menu to select the room to listen to. Once we figured that out. It was excellent.
We were told that these tickets were not official and could not be used by several people. Finally someone took pity on us and let us in. Had to pay for Audio even though ticket said it was included 10 euro. Why is Viator ok with this?
Nothing worked! Paid and couldn't get in twice. I was told at the information desk that one ticket was a fake, and I had to buy a new one on-site. The second ticket also didn't work! I was also at the information desk. Stay away from this scam; over 130 euros for nothing
Vielen Dank für Ihr Feedback. Es tut uns sehr leid zu hören, dass Sie eine solche Erfahrung gemacht haben. Wir möchten klarstellen, dass die an unsere Gäste versendeten Tickets offizielle Eintrittskarten der Attraktion sind. Darüber hinaus begrüßt unser Host die Kunden am auf dem Voucher angegebenen Treffpunkt, wo alle wichtigen Informationen zum Besuch bereitgestellt werden. Da wir großen Wert darauf legen, unseren Kunden die bestmögliche Erfahrung zu bieten, würden wir gerne besser verstehen, was in Ihrem Fall passiert ist. Bitte kontaktieren Sie unseren Kundenservice, damit wir den Vorfall prüfen und Ihnen weiterhelfen können. Sie erreichen uns unter: +39 392 048 1888 Vielen Dank für Ihre Unterstützung und Ihr Verständnis. VoxCity
The instructions to collect the tickets from the Palace was incorrect, there is no QR Code machine for the staff to provide us with the actual tickets. The validated tickets should be sent directly to our personal emails so that we have them a day before the visit and don’t need to panic about not having the tickets on the day.
Palace of Versailles is a great experience, but unfortunately it was very crowded and several school classes (elementary school?) were wandering around the palace... Additionally, one must pay extra admission for the gardens...:-(
I would not book through Viator again. First tickets I booked were cancelled the day before the trip to Versailles with no explanation. When I inquired it was due to technical difficulties. Cant be any more technical difficulties than trying to get my tickets from the Viator site. If you don't have the app or cant get the app because your phone is not up to date, the tickets are frustrating to download. My wife did have the app and the tickets still refused to load. When we finally got the tickets after much frustration and tried to enter one of the tickets was not valid and kept coming up that it had already been used. Ruined the event. This is not a review of Versailles its a review of not using Viator to get in. Get your tickets elsewhere.
Thank you for taking the time to share your feedback. We are very sorry to hear about the difficulties you experienced, both with your initial booking and with accessing your tickets. We understand how frustrating it must have been to deal with a cancellation, technical issues, and ticket validation problems, especially when you were looking forward to your visit to Versailles. This is certainly not the experience we want our customers to have. We would like to better understand what happened and investigate the issues you encountered with the tickets. We kindly invite you to contact our customer support team with your booking details so that we can review the matter thoroughly and assist you further. We sincerely apologize for the inconvenience caused and appreciate you bringing these issues to our attention. Sincerely, VoxCity
I enjoyed the venue it lived up to my expectations. I was not happy with being told that I had to pay extra for the audio guide. I gave proof that I had already paid and was told no you have to pay again.
I paid for an audio guide for two, which I did not receive; I was denied the audio guide at the Versailles site because I did not have the required documents. Documents that you did not provide me! Moreover, you are too expensive. I am requesting a refund. I am absolutely not satisfied. This is a scam!
Bonjour, Nous sommes sincèrement désolés pour votre expérience et comprenons votre frustration. L’audioguide est téléchargeable via le voucher fourni lors de la réservation, et nous regrettons sincèrement que cela n’ait pas été suffisamment clair dans les instructions envoyées. Notre service client reste toujours disponible pour assister nos clients avant et pendant leur visite, et nous aurions été heureux de pouvoir vous aider immédiatement si vous nous aviez contactés sur place. Nous prenons également en compte vos remarques concernant la communication et nous travaillerons à rendre les informations plus claires afin d’éviter ce type de situation à l’avenir. Cordialment, VoxCity
