This was the highlight of our first trip to Switzerland because of our wonderful guide Axel. We planned to stay in Interlaken all day but he said we could go on his full tour which included Grindenwald and Lauterbrunnen - we are so grateful! The scenery was incredible and nothing could have been better. But Axel made the day so memorable with all of the information he gave us along with stories. We got to know him during the day and he helped us with other ideas for our trip and answered all of our many questions. This is what a real tour guide does. We cannot urge you enough to take this tour and hope you can get him as your guide. Thank you again Axel for a day we will never forget !!
事業者からの返答
Dear Tracy,
Thank you so much for your wonderful review.
We are thrilled to hear that this tour was one of the highlights of your first visit to Switzerland. Grindelwald and Lauterbrunnen are truly spectacular destinations, and we're delighted that you had the opportunity to discover them.
Your kind words about Axel mean a great deal to us. Creating memorable experiences goes far beyond showing beautiful places, and it is wonderful to know that his knowledge, stories, and personal recommendations helped make your day so special. We will be sure to share your feedback with him — he will be delighted to hear it.
Thank you again for choosing to travel with us. We hope the rest of your Swiss adventure was just as memorable and that we have the pleasure of welcoming you back in the future.
Warm regards,
The Swisstours Team
J
jayson_c
May 16, 2026 · via Viator
Exellent experience from...
Exellent experience from the start to finish. Definitely will go again with this tour bus. Thank you
事業者からの返答
Thank you, Jayson, for your wonderful review!
We're delighted to hear that you had an excellent experience from start to finish. Knowing that you would choose to travel with us again is the best compliment we could receive.
We look forward to welcoming you back on board for another great adventure soon!
N
N K
November 24, 2025 · via Tripadvisor
Zero
Zero , it is only a transportation nothing other than this, no guide and no tour as they mentioned. You only going to pay for transportation from Zurich to Interlaken. Kindly, I need the email of tripAdvisor to contact them.
S
Seow_T
November 2, 2025 · via Viator
Worse ‘tour guide’ aight...
Worse ‘tour guide’ aight seeing trip that only drop you off and on your own for 7-hrs. They did not follow what stated in itinerary. Nowhere is their description talked about 7-hrs to spend on one on our own place. This became a transportation service only. Very bad and misleading when they stated with tour guide’. After my compliant then they talked about side trip that can do on our own. I can just join a tour that include those stops and be much cheaper and better time planning than what they are proposing.
J
jamesnJ9ZN
October 11, 2025 · via Tripadvisor
Great fun for all !!!
This was an amazing tour of the deep countryside of Switzerland . When we arrived at our destination we had plenty of time to explore this charming little town. Our guide was able to take a much slower tour route since we were the only passengers on this tour that day. We made many stops for photo opportunities.
L
Linda_H
October 2, 2025 · via Viator
On a positive note we...
On a positive note we loved our guide. We thought this was you going to be a tour of the areas & a stop in Thun as well. All this was is actually a drop off & pick up and it would have cost us $25 less on the train.
The Interlaken day trip was not a tour; it was merely transportation from Zurich to Interlaken via a tourist mini-bus. We disembarked in a parking lot and were on our own for the day until me met the driver and re-boarded the bus in the late afternoon.
Kudos to for the driver providing a bottle of water however, we received no tour of the town or area. We learned that we could have taken the regional train from Zurich to Interlaken (we had 10-day EURAIL passes) for free rather than paying $210 for a bus ride and bottle of water.
C
Christina_H
August 22, 2025 · via Viator
Worst booking experience with Viator!
should not expect any service from Swissbus travel (vendor) but just the ride to and from Zurich and Interlaken. The bus driver took us to a parking lot in Interlaken around 10.30 am, tell us to get off and will pick us up at 5 pm. We have no idea as to where to go and how to spend the time. It was raining at the time.
A
AnnMarie_G
June 23, 2025 · via Viator
Ride to Interlaken
This is simply a small bus ride to Interlaken. Theres no “tour” involved. The workers were nice but not informative at all. They just simply drove us to Interlaken and dropped us off for 7 hours and then drove us back to Zurich.
事業者からの返答
Thank you for your feedback. You're absolutely right — this experience is designed as a free day in Interlaken, with transportation provided but no guided tour included, as mentioned in the description. We do hope you enjoyed your time exploring beautiful Interlaken at your own pace, and we’re glad our team made the journey smooth.
F
Felix_C
May 28, 2025 · via Viator
Excellent driver!
Excellent driver (Yanis). Friendly and very helpful. Knowledgeable and flexible with our schedule. Punctuality is his name!
事業者からの返答
Thank you so much for your wonderful feedback! We’re delighted to hear that Yanis provided friendly, helpful, and punctual service while being flexible with your schedule. We’ll be sure to share your kind words with him!
We hope to have the pleasure of serving you again on future trips.
Best regards,
The SwissTours Team
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