空港送迎 - オーウェンロバーツ国際空港からジョージタウンまたはセブンマイルビーチへ
説明
このサービスには、オーウェンロバーツ国際空港からのピックアップとジョージタウンまたはセブンマイルビーチのホテル/リゾート/宿泊施設への降りが含まれます。グランドケイマン発の出発時には、ピックアップと帰りの費用が含まれています。
ツアーオプション
ハイライト
含まれるもの
旅行者の評価
重要情報
- 車いす対応
- 幼児用の座席があります
- 幼児や小さなお子様は乳母車やベビーカーに乗せることができます
- 介助動物の同伴可
- 近くに公共交通機関があります
- すべてのエリアは車いす完全対応です
- あらゆる体力レベルの方に適しています
- 子供は大人が同伴する必要があります
- 転送の期間は概算であり、正確な期間は時刻と交通状況によって異なります
- 手荷物許容量は、1 人あたり機内持ち込み手荷物 1 個 + 身の回り品 1 個です。追加の手荷物は、1 個あたり 5 米ドルで請求されます
レビュー(19)
showed up an hour late, had to call twice. other companies there said this is common for this company. do not recommend! have not received any type of refund. ended up getting other transportation so now I have paid twice.
Thank you for taking the time to share your feedback. I’m very sorry for the delay you experienced and the inconvenience it caused—this is not the standard we aim to deliver at CayTours, and I understand how frustrating the situation must have been, especially having to arrange alternative transportation. I also want to clarify that your refund was processed yesterday through Viator, and it should appear in your account shortly depending on their processing times. If you have any trouble locating it, we’re happy to assist further. We appreciate you bringing this to our attention. Your experience is important to us, and we’re reviewing this internally to ensure it doesn’t happen again.
We were the last off the plane, and so this company did not feel they had to wait for us. Left my name card sitting on the counter and left us high and dry.
Thank you for your feedback. We’re very sorry to hear about your experience and the inconvenience caused upon your arrival. Our team strives to monitor flight arrivals and accommodate delays; however, it seems we fell short in this instance. Please accept our sincere apologies for not being there to meet you as expected. We would appreciate the opportunity to look into this matter further. Kindly reach out to us directly with your booking details so we can review what happened and work toward making this right. Thank you again for bringing this to our attention.
Very responsive & timely shuttle service. Victor was very professional and friendly. He was easy to find at the airport because he was waiting with a sign with our names on it.
Thank you for your kind review! We’re so glad to hear that you found the shuttle service responsive and timely. Victor will be delighted to know that his professionalism and friendly approach made your arrival smooth and easy. We truly appreciate your feedback and hope to assist you again on your next visit!
When I booked transportation with Viator, I was under the impression it was roundtrip. It was definitely not worth the money this time. We have used Viator the last year or so, and trips booked with ya’ll in September. Not sure this is a good option now.
Thank you for taking the time to share your feedback. We're truly sorry to hear that your recent experience did not meet your expectations, especially regarding the transportation arrangement. We understand how frustrating it must have been to believe the service included a roundtrip and then find otherwise. While we work closely with Viator to ensure clear and accurate information is provided at the time of booking, we will certainly review this matter to help prevent any future misunderstandings. We value your continued support and would appreciate the opportunity to make things right.
Easy and effortless. Met right in front of the airport. Had baggage help. Driven directly to the front of our hotel. Couldn’t be happier.
Thank you Kevin for taking the time to leave this review. Hopefully we will meet you again soon.
Our driver was awesome!! We will definitely use this again and tell others! We truly appreciate your help
For the price you pay they were late arriving to airport only to be put on a tiny bus for 8 people. Had to sit on the luggage. Very unprofessional
Our driver was waiting as soon as I retrieved my bags. My friend’s flight was a little delayed and he was very kind about waiting. Got us to our resort safely & gave us info about the island on the way.
Easy, quick and professional. Right there waiting when we came out of customs. Great driver and tour guide! A+
Made arrangements for round trip airport shuttle in Grand Cayman. Trip to hotel was fine. For return trip I received no advance notice as to when pickup would be, so I finally had to call to get info. When driver arrived, it was in a "Caytour" commercial bus, and we were informed he needed to pick up other passengers at another location. It was my understanding at the time of the booking that the shuttle would be private. Therefore, I apparently paid for others to be on the bus along with us. Plus, after asking a regular cab driver what the taxi fare would be to the airport, I discovered I ended up paying nearly triple the cost going through Viator, what a mistake! I await your response and explanation prior to posting my displeasure on Trip Advisor. Lou Rascoe
