Met at Starbucks, easy to find driver who was very nice & professional. Vehicle was very clean and nice.
事業者からの返答
Good morning,
Thank you for your kind words and for such a positive feedback. We are really glad you have enjoyed the tour and the guide has met your expectations!
We hope you can come to Portugal once again and discover more of our beautiful country with us!
With SwinGO you go further
Swingo Team
A
ayson5
October 3, 2026 · via Viator
Bad experience and bad service
We had bad experience with the lady driver after being picked up from Lisbon Airport. We felt rushed and her customer service was bad and unwelcoming. All passengers felt uncomfortable and uneasy. 1/10 service provided.
事業者からの返答
Good Morning,
We are very sorry things did not go as you expected and hope to improve our service in the future.
We hope you can come to Portugal once again and discover more of our beautiful country with us!
With SwinGO you go further
Swingo Team
C
Carol_G
October 2, 2026 · via Viator
Preplanning our transfer...
Preplanning our transfer from Airport to Hotel relieved some of the stress after traveling for 14 hours. It was a plus that they were able to monitor the arrival of our flight at no extra charge and be there when we needed them to be.
事業者からの返答
Good morning,
Thank you for your kind words and for such a positive feedback. We are really glad you have enjoyed the tour and the guide has met your expectations!
We hope you can come to Portugal once again and discover more of our beautiful country with us!
With SwinGO you go further
Swingo Team
W
waynedG4293DT
September 27, 2026 · via Tripadvisor
Airport/Hotel Transfers.
New at picked us up at the Airport and waited until we cleared customs while staying in touch with us. Easy to find at Starbucks.
Priscilla took us from the hotel back to the Airport a week later and was right on time and extremely pleasant.
事業者からの返答
Good morning,
Thank you for your kind words and for such a positive feedback. We are really glad you have enjoyed the tour and the guide has met your expectations!
We hope you can come to Portugal once again and discover more of our beautiful country with us!
With SwinGO you go further
Swingo Team
T
Tiffany_O
September 24, 2026 · via Viator
Thank you!
Friendly efficient transport and Roberto was able to lead us thru the masses to a comfortable car to get to where we were going!
事業者からの返答
Good morning,
Thank you for your kind words and for such a positive feedback. We are really glad you have enjoyed the tour and the guide has met your expectations!
We hope you can come to Portugal once again and discover more of our beautiful country with us!
With SwinGO you go further
Swingo Team
3
314jolenew
September 23, 2026 · via Tripadvisor
Late pick up. Horrible experience
HORRIBLE EXPERIENCE! Very bad communication. When we landed and cleared custom the driver was not there. Tried calling several time the number given for the driver…no answer. Not even a text. After 30 min we finally got a text from a different driver. So we had to wait for them instead of them waiting for us.
For the return trip to the airport, we were supposed to be picked up from a different location./ hotel from the one we were dropped off at. It was stated on the form that we filled out. They indicated it would not be a problem. We had to write them several times to clarify and confirm pick up point. Then to top it off the driver was 15-20 mins late picking us up for return to the airport.
事業者からの返答
Good Morning,
We are very sorry things did not go as you expected and hope to improve our service in the future.
We hope you can come to Portugal once again and discover more of our beautiful country with us!
With SwinGO you go further
Swingo Team
W
Wayne_D
September 22, 2026 · via Viator
Airport pickup
Driver was right on time and easy to meet up with. We connected by phone as I got out of the luggage area and he beat me to the pickup point
事業者からの返答
Good morning,
Thank you for your kind words and for such a positive feedback. We are really glad you have enjoyed the tour and the guide has met your expectations!
We hope you can come to Portugal once again and discover more of our beautiful country with us!
With SwinGO you go further
Swingo Team
K
Kathleen_M
September 8, 2026 · via Viator
Punctual and reliable airport transfer
We were collected from our hotel at the requested time for airport trsnsfer and drivers took our luggage. Mercedes vehicles were spotless and drivers very polite. I can recommend
K
Kathleen_M
September 8, 2026 · via Viator
Private pick up at Lisbon airport.
Our plane was slightly late in arriving and our baggage reclaim was slow. Our 2 drivers waited patiently by Starbucks in the airport and kept in touch until we could join them. Their vehicles were 2 lovely Mercedes people carriers and they assisted with our luggage and no complaints about the waiting time. I can recommend.
M
Myrna_W
September 5, 2026 · via Viator
Flight landed at 2:26 PM....
Flight landed at 2:26 PM. After waiting a substantial amount of time at the pre-designated pick-up location with no communication or contact with the driver, I attempted to contact the provider but was unsuccessful. I then contacted Viator support. Viator called the driver. After Viator’s involvement, the driver/provider then called me to advise he was running late. The driver/provider arrived at 3:56 PM. The lack of communication and the tardiness was very disappointing.
事業者からの返答
Good Morning,
We are very sorry things did not go as you expected and hope to improve our service in the future.
We hope you can come to Portugal once again and discover more of our beautiful country with us!
With SwinGO you go further
Swingo Team