He was awesome not only did he help us find out where to go, he said to stay put and we saw him run to us. That made us feel wonderful. We had a jammed packed day and Terracotta Warriors and he went above and beyond to help us. Also sweet car and nice music. Very comfortable. He was our favorite transporter as it stands.
事業者からの返答
Dear William,
Thank you very much for sharing such lovely feedback about your private transfer service from Xi’an Bei North Station. We are delighted to hear our driver provided you with exceptional support and went above and beyond during your busy day visiting the Terracotta Warriors.
We are also glad you enjoyed the comfortable vehicle, nice music and smooth ride. We will pass along your kind compliments directly to our driver.
Best wishes,
Trippest Customer Service Team
M
Martin_R
May 1, 2026 · via Viator
China 5/5
Easy to book & great information and knowledge from Heidi,, driver was also on time and very helpful
事業者からの返答
Dear Martin,
Thank you for your wonderful review! We're thrilled to hear that your experience with our private high-speed train arrival transfer was so positive.
We take great pride in our professional service, and our new, comfortable B-class vehicles are designed to provide a spacious and refreshing atmosphere for our guests. It's fantastic to know that our punctual and helpful driver made a great impression on you.
Our dedicated support team is available 24/7 to ensure that your transfer service is seamless and stress-free, and we're glad to see that reflected in your experience.
Thank you once again for your kind words. We look forward to welcoming you back soon!
Best regards,
Trippest Customer Service Team
M
Moab_m
September 22, 2025 · via Viator
Driver was already in...
Driver was already waiting for us with the sign with my name.
It was super quiet our arrival in Xi'An.
事業者からの返答
Caro Moab,
Obrigado pela sua gentil avaliação! Ficamos muito felizes em saber que a sua chegada a Xi'an foi tranquila e que o nosso motorista estava lá para recebê-lo prontamente. Garantir uma experiência perfeita e confortável é a nossa prioridade. Agradecemos a sua confiança e esperamos atendê-lo novamente em suas futuras viagens.
Atenciosamente,
Equipa de Atendimento ao Cliente da Trippest
K
KavitaP218
April 1, 2025 · via Tripadvisor
Unforgettable tour of China
Leeky Li was in my head. She chose hotels and tours that were perfect for a 72 year old lady! I could not have planned it better myself. I had a blast! Enjoyed every nanosecond. Thank you Leeky. YOU ARE THE BEST!!
事業者からの返答
Dear Kavita,
Thank you so much for your excellent review! We're so glad to hear that your tour of China was unforgettable and perfectly tailored to your needs. Leeky Li is indeed exceptional, and we're delighted she made your experience so memorable. Your kind words mean a lot to us, and we'll be sure to pass them along to her. We hope to welcome you back for more adventures in the future!
Warm regards,
Trippest Customer Service Team
G
Gillian_L
October 27, 2024 · via Viator
First class transfer
The transfer was superb. Our driver was communicating with us before and at arrival. Even when we were a little lost at the train station, our driver shared pictures with us to help us. We highly recommend these guys.
事業者からの返答
Dear Gillian,
Thank you for your excellent feedback on our Private Train Arrival Transfer service in Xi'an! We are delighted to hear that our professional and hospitable driver provided you with a first-class experience. Our drivers in Xi'an are known for their expertise in receiving foreign guests, ensuring safe and comfortable rides, and offering warm assistance. We strive to make every journey memorable. We look forward to serving you again!
Best regards,
Trippest Customer Service
5
535manb
June 20, 2024 · via Tripadvisor
Xian tour
My family and I had an amazing time in Xian. Our tour guide Shannon was extremely helpful and knowledgeable. She knew all the short cuts and all the best restaurants. I would definitely book with china highlights again.
事業者からの返答
Dear ManB,
Thank you very much for taking your time to give us your positive feedback and sharing the fantastic photo. We appreciate your love for the Xi'an tour guide and itinerary. It was our pleasure to host you and your family, and we hope that your trip to Xi'an has brought you wonderful memories.
Best Regards,
Trippest Customer Care.
V
vphmpsybjc
March 4, 2024 · via Viator
Well organised and punctual
Well organised, punctual driver waiting for us when we arrived. Contacted in advance after the booking for details of arrival time and train number, numbers and luggage.
事業者からの返答
Dear Customer,
Thank you very much for taking your time to write us 5 stars positive review. I'm very glad to know that you had a smooth and safe transportation in Xi'an. Our driver has lots of experience of train/airport transportation and make sure you will arrive in time for the connecting train/flights. Thank you very much for choosing our serivce, and I look forward to your next booking.
Best Regards,
Trippest Customer Care.
