Fabulous driver. So friendly, knowledgeable and helpful. A great experience. Loved the snacks. Thank you.
事業者からの返答
Kia Ora Kylie_P,
Thank you so much for your kind words! We’re thrilled you had a great experience and loved the snacks. Our drivers always strive to be as helpful and knowledgeable as possible, so it's wonderful to hear they made your trip special. Safe travels, and we hope to welcome you back again soon!
Kind regards,
NZSI Team
Kia ora lincD9890UV,
Thank you for the great feedback! We're so glad you had a helpful and knowledgeable guide for your trip. Safe travels, and we hope to see you again soon!
Kind regards,
NZSI Team
A
Arun87
September 17, 2026
Great experience
It was a wonderful experience with the tour guide Mr. Anuj, who is extremely attentive and hospitable. He treated us warmly and made the journey a very comfortable experience. Anticipating the cold and rainy weather on the day, he had ponchos and umbrellas ready for everyone. He even served compliemntary snacks and trated us to Hocky Pocky chocolates as well as other salty snacks and water. His driving, navigation and oratory are excellent and it is very clear that he is very passionate about his profession.
Regarding the tour: The Tranzalpine train journey is well worth it, especially in the open air compartments, and the return in the shuttle is a good combination to finish the trip. Overall a great experience.
事業者からの返答
Kia Ora Arun87,
Thank you so much for the wonderful review! We are absolutely thrilled that you had such an amazing experience.
Our team takes great pride in ensuring our guests are comfortable, rain or shine. Your guide will be delighted to know that their rainy-day prep, driving, and hospitality—especially the Hokey Pokey treats!—made your journey so special.
We are glad you enjoyed the open-air train compartments and the smooth minibus return. We hope to welcome you on another adventure in the future! We wish you safe travels!
Kind regards,
NZSI Team
C
Christian_D
September 15, 2026
Great tour guide, made...
Great tour guide, made you feel like family. Made sure you got taken care of, provided snacks, umbrellas, ponchos, etc. would highly recommend. Gave some fantastic information without feeling overloaded.
事業者からの返答
Kia Ora Christian_D,
Thank you for the fantastic review and for highly recommending us!
Treating our guests like family and making sure you have everything you need—from umbrellas to snacks—is what we do best. We are so glad you enjoyed the insights and information along the way, too.
Kind regards,
NZSI Team
M
Michelle_S
September 13, 2026
The hike to Devils Punch...
The hike to Devils Punch Bowl is an intermediate level as the stairs are quite a high step up. Thoroughly enjoyable once you reach your destination.
事業者からの返答
Kia Ora Michelle_S,
Thanks for feedback! Those steps can certainly be a challenge, but we're so glad you found the spectacular finish worth the climb.
Kind regards,
NZSI Team
P
Pathfinder319734
September 4, 2026
Outstanding TranzAlpine Tour / Exceptional Guide and Driver
Excellent TranzAlpine tour to Arthur’s Pass. Our guide and driver, Anuj, was outstanding—knowledgeable, hardworking, and very attentive. A locomotive issue caused a major delay and made for an exceptionally long day, but Anuj remained upbeat, drove safely, and kept the experience enjoyable throughout. One of the best tours we have taken.
事業者からの返答
Kia Ora,
Wow, thank you for such a kind review! Travel can always bring unexpected surprises like locomotive delays, but it is fantastic guides who make all the difference. Hearing that their attentiveness, knowledge, and safe driving stood out to you means the world to us. We’ll gladly pass your high praise on to them. Thank you for touring with us!
Kind regards,
NZSI Team
K
Karen_T
August 18, 2026
Fantastic from start to...
Fantastic from start to finish. Great guide who explained everything clearly and thoroughly. Options for hiking, dining walking, sightseeing. Amazing views from the train and bus, and all transport very comfortable. No bathroom on bus, but plenty of stops so not an issue. Two thumbs up!
事業者からの返答
Kia Ora Karen_T,
Thank you for the wonderful feedback! We are delighted that you enjoyed the comfort, views, and flexibility of our tour. It is great to hear our guide took such good care of you and that the scheduled stops kept your journey comfortable. We look forward to seeing you again!
Kind regards,
NZSI Team
G
Gary_a
August 17, 2026
A great day.
A wonderful day. Good driving and communication, very informative. A great way to appreciate the Tranz Alpine Train combined with a return trip by bus visiting even more beautiful scenery.
事業者からの返答
Kia Ora Gary_a,
Thank you so much for the fantastic review! We are thrilled that you enjoyed the combination of the TranzAlpine Train and our return bus tour. Our team loves sharing the beautiful scenery and history of the region, so it is wonderful to hear that you found the trip informative. We hope to welcome you back for another adventure in the future!
Kind regards,
NZSI Team
C
ColJulie
August 14, 2026
Great trip
We had a great day. Our guide was very attentive and made an effort to make sure we all had a good time.
事業者からの返答
Kia Ora ColJulie,
thank you so much for the wonderful review! We are absolutely thrilled to hear that you had a great day with us. Our guides always strive to be attentive and ensure everyone has a fantastic time, so I will be sure to pass your kind words along to the team. We hope to welcome you back for another great experience soon!
Kind regards,
NZSI Team
A
adeahm2026
August 3, 2026
Bucket list -Ticked (Enjoyed the Trip)
I enjoyed it and highly recommend.
事業者からの返答
Kia Ora adeahm2026,
Thank you for taking the time to share your experience. We are delighted to hear that your trip was a success and that we helped you achieve a bucket list goal. Your recommendation means the world to our team.
Kind regards,
NZSI Team