There is no parking. It is a pity that part of the palace is empty and not open to visitors.
Separate a morning or evening to see the Royal Palace of Naples because it’s worth it.
The structure is beautiful but seems a little “tremed”, lacks a real investment and care for maintenance.
If you are without a guide, go exploring the corridors under the arcades alone until you find the ticket shop because the signage is very bad.
To have access to the gardens and the outer part of the palace it is not necessary to buy a ticket.
At the entrance I got a little lost with the entrance, there is no very clear signage and the price of the visit is a bit expensive pro state of the Palazzo (for the value, I expected to see the things better cared for).
After passing through the entrance the first attraction of the palace will be the marble stairs. Only then reserve 20 to 30 minutes because you will want to photograph the stairs from all angles.
Right after the stairs one of the first rooms is the Court Theatre, unfortunately when I went, there were teachers lecturing to their group of students, but I waited a little and soon I had the whole little theater for me.
The other rooms that follow are richly decorated. The ceilings are among the most beautiful I've ever seen in museums around Europe.
In each room, there are QR codes with explanations in Italian and English (of course the Portuguese or Brazuca has no right (rsrsrsrs)) .
事業者からの返答
Thank you so much for your wonderful 5-star feedback! We truly appreciate your support and are delighted to know that you had a positive experience. Your kind words mean a lot to us.
M
matildev434
April 6, 2026 · via Tripadvisor
Cute
I know the palace is a unique place..I took my daughter there and she could not see her for one reason: dogs could not enter. It fits for the interior, but the exterior also does not 👎!
事業者からの返答
Vi ringraziamo per il vostro feedback, apprezziamo molto!
A
alexander_f
October 15, 2025 · via Viator
The invisible helping hand who saved the day.
We went to Caserta Palace…excellent….suggest others should try a day trip….we did not have enough time…did not use shuttle bus or golf cart which would have enhanced our visit.Fortunately we used Viator and Inna(she was terrific)…through my fault I did not have the correct documentation or mobile phone.Behind the scenes Inna smoothed the way.Customer First!!!
BIG thanks to Inna.
W
W3323JMdavidd
September 5, 2025 · via Tripadvisor
Great attraction
Needed more time to really see everything. I would recommend renting the golf cart to see all the gardens quicker and to have more time in the palace.
事業者からの返答
Thank you so much for the feedback! We appreciate your help.
D
David D
August 30, 2025 · via Tripadvisor
Very good trip, and would highly recommend this trip.
We had a great experience and enjoyed what we were able to see. The optional rides to the top of the water falls and gardens were confusing and we wished we had selected the golf cart over the bus. By the time we had walked the gardens and caught the bus back to the palace, we were nearly out of time. We were only able to see the 3 large rooms and completely missed all the bedrooms and living quarters.
事業者からの返答
Thank you very much for your review.
We look forward to seeing you again!
J
john S
April 22, 2025 · via Tripadvisor
Amazing Palace Experience!
We enjoyed our Excursion to the Royal Palace of Caserta. The tour operator contacted us ahead of time with the pickuo lication and time. It took around 30 mi utes to get from Naples to the Palace. At the Palaxe we showed our electronic tickets and they gave us paper entry tickets. We touredcthe amazing interior rooms of the Palace first ror about 1.25 hours then We bought a bus ticket to take us to the end of the 5 fountains. It is way to far to walk the full lenght in the time we had. We got photos of thevupper fountains and the first two liwer fountains then walked back and took the bus back to the palace we had enough timecto get a drink and a snack at the restaurant in the palace before meeting our druver for the return trip. FYI you could spend a full day easily to see the full gardens but we felt that the 3 hours we had gave us a good overview. We were back in Naples by 2:30 p.m. so we had rime to walk around and see a few sites when we got back.
事業者からの返答
Thank you very much for your review.
We look forward to seeing you again!
J
jeffcH3624WP
November 4, 2024 · via Tripadvisor
Cancelled twice!
Sadly, this excursion was cancelled twice on me. This palace was a major reason I’d wanted to visit the area. I was thrilled that I could book a tour through TripAdviser. The first cancellation was the day before my initial booking. I was able to rebook for the following day, and then it was cancelled again, less than 24 hours after I’d booked it. Bad business practice to offer a tour like this if you don’t have the integrity to follow through, even if there aren’t many visitors to make it profitable. That is your company.
事業者からの返答
Dear Customer,
Thanks for your review ,however I need to specify that this service is guaranteed with min of 2 participants ,you were only 1 person booked ,that's why this group activity was cancelled and refunded
Sincerely
Napoli Official Tour
A
annacC1686JB
October 30, 2024 · via Tripadvisor
Beautiful
A beautiful palace only 30 minutes from the centre of Naples. The gardens were very impressive and easy to walk. There is also a shuttle bus available for those who have difficulty walking.
事業者からの返答
Thank you very much for your review.
We look forward to seeing you again!
C
Charito_A
May 11, 2024 · via Viator
Caserta is nice, but pretty much, we’re on our own.
This is just a van ride, no guide- live guide or audio. I will not recommend this tour from this company.
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J
Juan_S
April 12, 2024 · via Viator
Life in previous century
The interior castle. Not well prepared for handicap visitors. One needs to fish for seniors/handicap information. Eventually one can find if persistent.