We traveled on the Bala Train from Beijing to Xi'an, we went by the company Catherine Lu, it was just showing the passports, everything is done only with the passports, it is just showing and ready. He is very efficient and fast. The Beijing station is huge, more like an airport, everything clean, very organized and very beautiful. It's an incredible experience. I didn't know but I could order food through the app two hours before and they already deliver one of the stops in their armchair. A show.
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Richard_H
July 25, 2025 · via Viator
Fantastic service, great communication
Excellent communication, very efficient, goes the extra mile to make your trip perfect. Great pick ups at both ends and fantastic seats on the train. Clear communication to help you navigate the trip Would recommend very highly
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joyitip
May 13, 2025 · via Tripadvisor
Easy transfer from Beijing to Xi’an!
Great experience as we didn’t have to worry about booking the train and Cathy was so helpful communicating with me and advising how to navigate the transfer process.
