Kevin was a great guide, he was very accommodating. There was some confusion about our pick up location. Viator sent info indicating Thrifty car rental and the tour company had sent message indicating baggage claim area. We had only seen the one Viator sent, so we were at the wrong location(along with another tourist). Kevin picked us up at that location once I called about the mix up.
We learned a great deal about Hawaii through him. He was very layed back and friendly.
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Sanjay_S
October 5, 2026 · via Viator
Comprehensive tour of the Volcano National Park
Pretty comprehensive tour of the Volcano National Park and the Black Sand beach. Vegetarian options were very limited at the lunch stop (only cheese pizza was available)
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Cameron_B
October 5, 2026 · via Viator
Greet tour but Viator was vague in directions
Kevin was a great guide and very helpful and accommodating.
My only issue is that through Victor often the directions were unclear or vague which created a mixup that had nothing to do with the tour company. I’ve done a dozen Viator linked tours around the world, and I consistently see this as a problem.
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Ruckus5
September 29, 2026 · via Tripadvisor
Great day visit to the big island.
Great experience. Our guide was Mel and he was very engaging and spent a great deal of time explaining the scenery and the volcanoes. Really enjoyed the trip!
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Dave_S
September 14, 2026 · via Viator
Inter Island travel was nbd, make the trip and see the volcano!
Mel was great, provided lots of great information and a dash of humor. The van was perfect, modern with charging capabilities for electronics and very comfortable. We made numerous stops as we made our way to the volcano, all important to understanding the islands characteristics. Our day gave us a small glimpse of lava, no fountains but enough to scratch the itch to see. I did one day travel from Oahu, even with flight issues (a cancellation and maintenance problems) the tour group kept things on track and low stress. Really enjoyed the trip, and highly recommend.
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Linda_T
September 6, 2026 · via Viator
Family Fun Trip
It was AMAZING! Our tour guide (Kevin I think) was phenomenal! He was incredibly knowledgeable and attentive. Highly recommend!!!
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Gregg_L
September 1, 2026 · via Viator
Gregory Lancaster
Wasn’t the experience I was expecting, but 2 items were impacted due to the recent hurricane. I can’t fault the tour for trying to reset.
I think the entire day should have been spent in the national park. I really don’t believe based on what I paid for this tour that it was worth the money I spent.
Kevin the tour guide was great.
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Debbie_D
August 31, 2026 · via Viator
An Awesome Experience!
Make sure you read all the texts they send! They changed the meeting place on the last day and if our driver, Kevin, hadn’t been so awesome we would have missed the excursion! He was an excellent driver and very welcoming and knowledgeable.
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Ed_H
August 13, 2026 · via Viator
Worth the Day Trip
Kevin was very chill and knowledgeable. His commentary seemed more organic rather than scripted. Loved how the company took care of the airline booking. No issues. Grab 100% Kona coffee from Joe’s. Not a lot of good food options at the Hilo airport at the end so make sure you buy extra food at the bakery in the morning. I regret not getting a loaf of sweet bread to go.
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Sharon_s
August 13, 2026 · via Viator
Whether you are staying...
Whether you are staying on the Island or flying in for the day(like we did). The volcano tour is definitely a must do experience. Kevin(from Colorado)brings the energy. He will keep you interested and laughing. My next visit will definitely be on Hawaii Island Lol.