I had an amazing experience with the discova tours. We had the friendliest and kindest tour guide called Ani. She tried her best to help us get the best deals and took some amazing shots. Highly recommend asking for Ani. The drivers are so friendly, they were patient and tried their best to accommodate us.
10 stars for Ani
事業者からの返答
Thank you so much for your fantastic review! We’re thrilled Ani and the team made your experience amazing with their kindness and helpfulness. Ani will be delighted to hear your 10-star praise! We truly appreciate your recommendation and hope to welcome you back for another great tour soon!
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Dee12294
August 28, 2025 · via Tripadvisor
Highly recommend
Thanks to Wawan for being such an incredible guide!!! We did the Bali instagram and Bali swing tours. The Discova drivers were always professional and on time.
事業者からの返答
Thank you so much for your kind words! We're thrilled to hear you had a great time on the Bali Instagram and Bali Swing tours. We'll be sure to pass your appreciation on to Wawan—he’ll be so happy to hear it! Glad our drivers helped make your experience smooth and enjoyable. Hope to see you again soon!
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Q8595HTkevinf
December 12, 2024 · via Tripadvisor
great tour company in Bali
We did a version of this tour with them and then went Ulun and the rice fields on the 2nd day. The guide was great. We were nicely driven in a large SUV. We learned about the culture and history of Bali. The only issue was the traffic in Denpasar that was bad that it took almost 1.5 hrs each day just to get thru that city. What a difference in the mountains We left and turned to our hotel in Kuta by the airport. We would definitely use them again
事業者からの返答
Thank you for sharing your experience! We’re so glad to hear that you enjoyed the tour and had a great time learning about Bali’s culture and history. It’s wonderful to know that your guide and transportation made the journey comfortable. We completely understand the challenges of traffic in Denpasar, and we appreciate your patience. The contrast between the busy city and the peaceful mountains is certainly striking! We’re thrilled you would consider using us again and look forward to welcoming you on another adventure in the future.
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Sasha S
September 21, 2024 · via Tripadvisor
Discova Tours, Nusa Dua
After my experience with this tour company, I would not go with anyone else on my future travels! They were all so friendly and punctual and their communication was always so clear and detailed, sending us all our travel and tour information via WhatsApp which was really helpful. Feter, who met us at the air port on our arrival, was in a clear location and not a far walk to the car. On our way to the hotel, he gave us helpful advice and tips on making sure we were safe and had a positive experience during our time in Bali.
Made was such a great tour rep. who was so understanding in organising a suitable meeting time at our resort that supported our needs. He was so welcome and supportive of our travel aspirations, as well as showing us lots of ideas for tours I would never have thought of. The experiences that were planned were so well articulated and authentic to the Balinese local culture. Made was also sensitive towards my Mum and Dad’s health and would let us know the fitness level required for each of the tour locations which I felt was so endearing and really showed that he looked out for us. Bali has a LOT of steps :) )
Feter (driver) and Witri (tour guide) were our Discover guides for all our tours. It really eased my travel anxiety knowing that the same people would be on all our tours, as well as a private tour for my Parents and I, this consistency really helped me enjoy my holiday that step further. They were both absolutely lovely and just as friendly and welcoming as Made! They cared for our needs and safety the entire trip and would tell us interesting facts about each location as well as on the journey there.
The relationship and connections we gained with the Discover Nusa Dua team was a highlight of my trip!!!
事業者からの返答
Thank you for such a heartfelt and detailed review! We’re absolutely delighted to hear about your positive experiences with our team at Discover Nusa Dua. It’s wonderful that Feter, Made, Witri, and the rest of the team made your trip so enjoyable and stress-free. Their attentiveness to your family’s needs, along with their passion for sharing Bali’s culture, truly enhances the travel experience.
We’re thrilled to know that the communication and organization made your journey smoother, and that you felt a personal connection with our guides. Your recommendation means the world to us, and we can’t wait to welcome you back for more unforgettable adventures in the future! Safe travels
A
AmandaM6073
September 2, 2024 · via Tripadvisor
Ubud Experience
Ubud day trip = From start to finish Norman (Jackie Chan) was awesome very knowledgeable, helpful, funny. Would recommend you ask for him to do your tour 👌 10 stars out of 5 ⭐️
事業者からの返答
Thank you for the amazing feedback! We’re thrilled to hear that Norman, or “Jackie Chan,” made your Ubud day trip exceptional with his knowledge, helpfulness, and humor. Your 10 stars out of 5 means a lot to us! We’ll be sure to pass along your high praise to Norman. Thanks for recommending him and sharing your fantastic experience!
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Patricia P
June 10, 2024 · via Tripadvisor
Great tour and incredible guides!
Our tour guides and driver were incredible, very informative and very understanding. So much knowledge, so friendly and so patient! They also amended the last stop on our tour because we were too exhausted to climb too many stairs. We asked so many questions and they answered every one of them. The tour itself was also very enjoyable, very spiritual and very historical.
事業者からの返答
Thank you for your wonderful review! We're thrilled to hear that you had a great experience on the Bali Instagram: Gate of Heaven Temple tour and that our guides and driver made it memorable for you. It's fantastic to know that they were informative, understanding, friendly, and patient, and that they accommodated your needs by amending the last stop on the tour. We're glad you found the tour enjoyable, spiritual, and historical, and that you were able to ask questions and receive thorough answers. Thank you for choosing our tour, and we hope to welcome you back for more incredible experiences in the future!
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May_W
May 14, 2024 · via Viator
Gates of Heaven - so exquisite!
It was a very early pick up in the day but well worth it. The Gates of Heaven are exquisite and the queue for pics is very lengthy, and only gets worse later in the day. The TIRTA Gangga water palace is beautiful and the sand at Virgin Beach is soft and smooth and the views are picturesque. Our driver, Yoga, and tour guide, Sunarta, were very kind and nice.
事業者からの返答
Thank you for sharing your experience! We're thrilled to hear that you found the Gates of Heaven exquisite and that the early pick-up was well worth it to avoid the crowds. It's wonderful to know that you enjoyed visiting the TIRTA Gangga water palace and Virgin Beach, appreciating their beauty and picturesque views. We're delighted that your driver, Yoga, and tour guide, Sunarta, were kind and nice throughout the tour. Thank you for choosing our Bali Instagram: Gate of Heaven Temple tour, and we hope to welcome you back for more unforgettable experiences in the future!
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Sahar_K
May 5, 2024 · via Viator
Not good ! The whole Bali is not what you see in media! I warn you!
I didn’t attend the tour cause first of all it was very soon, 3 am! Second of all the night before nobody contacted me to say when be ready , where you should be, who comes to pick you up, and I thought ok it’s not happening and I wasn’t feeling hood, had insomnia already.Then in the midnight they called me they rang me, was a real bummer in the midnight.
And still they didn’t refund me.
事業者からの返答
Dear Sahar,
Thank you for taking the time to share your feedback, and I apologize for any inconvenience you experienced.
I understand your frustration regarding the early start time and the lack of communication regarding the tour details. Please accept our sincerest apologies for any confusion or inconvenience this may have caused. I assure you that confirming tour details and providing timely communication to our guests is a top priority for us.
Upon reviewing your booking, I see that a confirmation email was sent to you prior to the scheduled tour date. Additionally, our team made efforts to accommodate your request for rescheduling when you mentioned you were unwell on the day of the tour. However, it is unfortunate to hear that you had to cancel again on the rescheduled date.
As per our booking policies, refunds are not provided for cancellations made on short notice or after the scheduled tour time. I apologize if this policy was not clearly communicated to you.
Please know that we take your feedback seriously and will use it to improve our communication processes and ensure a smoother experience for our guests in the future.
If you have any further concerns or would like to discuss this matter further, please feel free to reach out to our customer service team directly.
Thank you again for bringing this to our attention, and we hope to have the opportunity to welcome you on a tour in the future under more favorable circumstances.
Regards,
Discova Daytours
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Getaway26397857499
April 30, 2024 · via Tripadvisor
Great day trip.
Suardana was our guide, highly recommended him if you want a good experience of someone who knows the best spots to take you!!
Very friendly and easy to talk to!
事業者からの返答
Thank you for sharing your experience! Suardana sounds like a fantastic guide, and we're thrilled to hear that he provided you with a memorable and enjoyable experience at the Gate of Heaven Temple. It's great to know that he was knowledgeable about the best spots and made your visit both enjoyable and informative. We appreciate your recommendation and hope to welcome you back for more amazing experiences in Bali!
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Leoni R
April 27, 2024 · via Tripadvisor
Local culture, Wildliefe and Temple Daytrip
We had a wonderful day trip with our tour guide, Eben. In the morning, we saw batik and jewelery production, the beautiful Pura Puseh Desa Bautan Temple, and Luwak cats in the local coffee farm. Our guide was very friendly and helpful, explaining all things of interest. In the evening, we went to see rice terraces and the Tegenungan waterfalls. It was a wonderful day. I highly recommend the tour.
事業者からの返答
Thank you for sharing your delightful day trip experience with us! It sounds like you had a truly enriching and memorable journey with Eben as your guide. We look forward to welcoming you back for more wonderful adventures in the future!
