ベネチア・エクスプローラー・パス：ゴンドラ、博物館＆アイランドツアー

I paid a turbopass for 2 people over 341 euros and I could not use the QR code in several of the attractions I had chosen because QR code did not work and could not make the necessary reservations in advance for some attractions.. So I only have one thing to say about running away from a real scam..

After Rome came Venice, completely different city but same City Pass of Turbopass. And here again a smooth experience. We visited the Doges Palace, experienced a typical Venice gondola ride and also drove to the colorful islands of Murano, Burano and Torcello all included and much more. Again, clear purchase recommendation and great chat function in the City Pass APP where you can just ask a question that will be answered directly by the nice team.

The company advertises 24 hours to use a pass, indicating that you could start it one day and finish with the next. This is not true. It doesn’t carry over to the next day, so it’s kind of like false advertising. If I activate the pass at noon, then I literally only have maybe 6 to 8 hours to use it because everything would be closed before the days end. Also, don’t buy any transport pass because mine didn’t work and then there was a strike the next day and even though I paid for a two day 48 hour pass, I only received a one day 24 hour pass, and it was something that did not work when I went to get my ticket. I had to pay two separate charges of €9.50 to get on two separate ferries to travel where I needed to go. No matter how much I tried to explain all of these issues to the company, they were not willing to give me any kind of partial refund or work with me in anyway. All they did was apologize and basically say it was not their fault. So I paid €146, and only got to do a couple of things. Check carefully before you use this company. I bought a pass for Verona from Booking.com and it was fantastic! I would do that again in a heartbeat because it worked, and it was reasonably priced, and I got to do a lot of things for €30.

We managed very well with the Turbopass and were able to see and experience a lot thanks to the pass. We can recommend the pass 100%.

Good City Pass, worth its price. We were able to visit the main tourist attractions without problem and in complete tranquility, and had a pleasant stay in Venice.

buying this pass was a huge mistake. i don't recommend it to anyone! It doesn't cover most important places in Venice. we ended up buying this card for very expensive and paying for each place seperately as well.

We stayed in Venice for five days and were absolutely delighted with the city. Since we usually organize our days individually, the Turbo Pass helped us a lot. The purchase was uncomplicated and quick, just a few seconds after the purchase the digital card was in my mailbox. The use was also very easy: We only went to the meeting point and presented the digital ticket at the corresponding counter. There we received the original tickets without any problems. The most important sights, such as the gondola ride and a city tour, were already included. We found it particularly pleasant that the meeting place for the activities was always the same. That made planning a lot easier. Conclusion: Absolutely recommended, We would use the Turbo Pass again anytime!

I bought the pass months before our trip and picked days for San Marco and Doge Palace. Two weeks before we leave for Italy, I received notice we couldn’t visit San Marco during our visit. I sent an email to schedule the canal tour and IlTeatro when I heard about San Marco, and I never heard back. We couldn’t skip the line at Doge with our tickets. No one was at the booth that Sunday morning. Now I can’t get a refund even though we couldn’t use the passes. Our experience in Rome was much different, but I would not recommend this company to anyone for any city after this terrible experience.

We used the Venice City Pass during our 3-day stay in Venice and were very satisfied. All the important sights we wanted to visit were included: the Doge's Palace, the gondola ride and the island tour to Murano, Burano and Torcello. We saved a lot of time and effort by making previous reservations. Picking up the tickets went smoothly after we had followed the instructions we received by email. The use of public transport was also included in the pass, so we could comfortably ride the vaporetto without having to buy additional tickets. However, I recommend reading all the notes carefully before travelling, especially because of the time-bound reservations. Overall, a very good solution to experience Venice comfortably and well organized. We would definitely use the pass again!

We had a great time in Venice! Thanks to the pass, we didn't have to worry about what we wanted to see or where we'd rather save the entrance, it's pretty much all in. A little tip: You should have your ID with you to use an audio guide, but you should always have it with you anyway;)