I had to leave a star in order to leave this review.
My family and friends were beyond disappointed by the reality of this excursion and the deception.
I have used Viator for all my trips and I have never been this frustrated. The place was very dirty with garbage all over the area and the water.
The equipment for the water skis looked very outdated and unsafe. The guide sat us down and was trying to sell us more activities and when he realized we were not buying anything additional he walked away. We explained our disappointment and all the manager said was we read the website and we were not getting our money back.
Please note that the pictures they show are not at all what the reality is.
It took us 3 hours from our villa to get to this place and we sadly took ourselves back to our villa.
事業者からの返答
Dear Imelda,
Thank you for your comment on Viator and regarding your disappointing we would like to clarify, if we already inform you we not provide pick up and drop off service from your hotel in Lovina but you willing to do the activity and to be pick up in Kuta by your own transport.
On your arrival at water sport location it was true the beach is dirty because last night is raining and the beach community not clean the beach yet. The water sport staff already give the information of the packages inclusion which is include Jet Ski, Parasailing and Banana Boat. You not do the activity yet but you already confusing and cancel all the activities.
Our good willing is already refund your payment even we already book the water sport activity, the spa packages, kecak dance ticket and the dinner in Jimbaran.
F
Fenysha_F
April 17, 2025 · via Viator
Zero out of 10
We ended up NOT doing ANY of the activities. The beach smells horrible upon arrival and the water was filled with trash and debris. The water has bottles, bags etc. I took pictures and unfortunately this app won't let me post the pictures. It's my birthday. This place is very deceiving.
事業者からの返答
Dear Fenysha,
Thank you for your comment on Viator and regarding your disappointing we would like to clarify, if we already inform you we not provide pick up and drop off service from your hotel in Lovina but you willing to do the activity and to be pick up in Kuta by your own transport.
On your arrival at water sport location it was true the beach is dirty because last night is raining and the beach community not clean the beach yet. The water sport staff already give the information of the packages inclusion which is include Jet Ski, Parasailing and Banana Boat. You not do the activity yet but you already confusing and cancel all the activities.
T
Trail30179394227
March 12, 2025 · via Tripadvisor
Kanryaku year Tabi
The content and course were good, but the traffic on the way back from Uluwatu Temple was amazing and a little tired
And there was live music in a seafood restaurant, but I didn't ask for it, so I started playing.
They forced me to tip, and that was a shame.
The driver and guide was very helpful.
One of the best tour guilds ever. I literally laughed and had fun the whole time. I had a day of many first and he made every moment enjoyable. I don’t know which was better (the water sports or the spa, but I loved it all. I can’t wait to come back to Bali.
事業者からの返答
Thank you for your lovely comment regarding your recent trip with Bali Day Tours. Impressing our customers is the one we committed to and we glad that our service could meet with your expectation and more.
We will be much appreciate if you could spread your lovely experience to your friends and colleagues, so we could extend our service to them and others.
Look forward to possibility assist you on your next visit to Bali
2
238mursely
November 7, 2024 · via Tripadvisor
Would Highly Recommend
We had Yuda today and i honestly have nothing bad to say about our day. He was an absolutely top guy, very knowledgeable, friendly, funny and all round genuine. Our day was very organised and was just a great experience, with great memories, relaxation and good food. Would highly recommend. Thank you Yuda
事業者からの返答
Thank you for your lovely comment regarding your recent trip with Bali Day Tours. Impressing our customers is the one we committed to and we glad that our service could meet with your expectation and more.
We will be much appreciate if you could spread your lovely experience to your friends and colleagues, so we could extend our service to them and others.
Look forward to possibility assist you on your next visit to Bali
S
Salome V
November 4, 2024 · via Tripadvisor
Bali Water Sports, Spa, Uluwatu Temple and Jimbaran dinner - Highly recommend
We had Hari as our tour guide and driver; he was the best! Very friendly and shared insight into the Balinese culture and other Bali travel tips. Overall, had a great time. Thanks Hari!
事業者からの返答
Thank you for your lovely comment regarding your recent trip with Bali Day Tours. Impressing our customers is the one we committed to and we glad that our service could meet with your expectation and more.
We will be much appreciate if you could spread your lovely experience to your friends and colleagues, so we could extend our service to them and others.
Look forward to possibility assist you on your next visit to Bali
C
caseyhaller
October 26, 2024 · via Tripadvisor
Amazing!!
We went on the trip with Gusti on our holiday and couldn't recommend it enough!
The water sports were so exciting and we were able to do 3 different activities. Then we got such an insight to life in Bali - having a traditional spa experience and lunch, followed by an amazing tour of the temple in Uluwatu and the dance.
The whole evening was rounded up by an amazing seafood dinner in such a unique and beautiful location.
Gusti was incredibly informative and was so happy to help and answer any questions we had. It was a pleasure to spend the day with him!
事業者からの返答
Thank you for your lovely comment regarding your recent trip with Bali Day Tours. Impressing our customers is the one we committed to and we glad that our service could meet with your expectation and more.
We will be much appreciate if you could spread your lovely experience to your friends and colleagues, so we could extend our service to them and others.
Look forward to possibility assist you on your next visit to Bali
2
261cristym
September 30, 2024 · via Tripadvisor
Enjoyable day
We enjoyed the jet ski, parasailing and banana boat. Uluwatu dance was good finished off with a lovely dinner at Jimbaran.
事業者からの返答
Thank you for your lovely comment regarding your recent trip with Bali Day Tours. Impressing our customers is the one we committed to and we glad that our service could meet with your expectation and more.
We will be much appreciate if you could spread your lovely experience to your friends and colleagues, so we could extend our service to them and others.
Look forward to possibility assist you on your next visit to Bali
S
Scenic00447950859
May 18, 2024 · via Tripadvisor
Highly recommend
Wayne was amazing and was so prompt and helpful we did the package but got so much more with his words of Bali and willing to help in anyway possible.
The day was a lot of fun and would recommend to anyone
事業者からの返答
Thank you for your lovely comment regarding your recent trip with Bali Day Tours. Impressing our customers is the one we committed to and we glad that our service could meet with your expectation and more.
We will be much appreciate if you could spread your lovely experience to your friends and colleagues, so we could extend our service to them and others.
Look forward to possibility assist you on your next visit to Bali
R
Rita_G
May 16, 2024 · via Viator
Fun Day out in Bali
Great day loved it all . Thanks Putu for a sensational day out and all the great information you gave us about Bali. We lived it.
事業者からの返答
Thank you for your lovely comment regarding your recent trip with Bali Day Tours. Impressing our customers is the one we committed to and we glad that our service could meet with your expectation and more.
We will be much appreciate if you could spread your lovely experience to your friends and colleagues, so we could extend our service to them and others.
Look forward to possibility assist you on your next visit to Bali
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