This was a terrible experience. No guide ever showed up at the pick up spot. My texts to the tour operator went unanswered. Neither the phone number for the tour operator nor its website was operational. I am still waiting for Viator to refund my payment.
事業者からの返答
Mary,
It personally pains me to read this review. There’s no valid apology and I am so sorry I do not have the chance to provide you with a tour of my beloved city.
Our website and email was in fact down, we are trying to understand why Viator did not provide a direct working phone number so we could have at least addressed the issue when it happened. We did not see your booking on our platform and with the lack of email communication we may have missed any notices about it.
Again, I am so sorry for the missed opportunity and I am personally working on making sure they refund you. My direct line is 3057755683 info@tonsoffuntours.com
Please do not hesitate to contact me if you have any questions. We hope there’s still a chance to provide your with a great experience during this visit or in the future.
Kind regards,
Jhon
Operations.
W
Winnie_S
May 1, 2023
Superlative Tour and Guide
Jon was extremely knowledgeable and effortlessly switched topics when we asked off-topic questions. He could not be stumped on Miami geography, neighborhoods, history, waves of Cuban immigrations, the Art scene (not just Wynwood), environmental issues, or marine animals in Biscayne Bay. Wow. He is a delightful guide and host and very considerate of 3 seniors who aren't that mobile. We felt like we had a comprehensive tour of Miami, and would highly recommend this superlative tour. Worth every penny--without a doubt. Book it!
K
kmvac45
March 25, 2023
Worth every penny.
In early March 2023, we took our first trip to Miami. We wanted to see as much as possible in a less than half a day and with a guide. This was the way to do it to visit areas and neighborhoods, to get our bearings, We wanted to understand the settlement and culture of Miami as well. Our guide was knowledgeable and fun. And interested in helping us understand how Miami functions with the residents as its center. A wow of an afternoon. And he would willingly venture into expanding our questions, Looking forward next winter to a trip to the Everglades with Tons of Fun. Thanks.
S
ShelbyAynn
March 13, 2023
A fantastic day discovering Miami!
John was an incredible tour guide through the many “layers” of Miami. He graciously incorporated a few of our personal requests to revisit old memories as well as introduced us to the vibrant and beautiful Miami. His knowledge is incredible as he shares about the geological foundation, the plant life, the art scene, the old and new architecture, the iconic streets and stories of old Miami to a trip out to Key Biscayne national park. We will DEFINITELY be booking John on our return trips to Miami.
D
diannedoggett
February 18, 2023
Great Tour!!
This was a really great tour. Our guide was knowledgeable and personable. My husband is a history buff, and he especially enjoyed the information about the history of Miami. I enjoy photography, and I was able to take lots of great photos from the windows and moon roof of the Jeep, and during our stops. I highly recommend this tour.
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C
clalbesc
November 13, 2022
History and Science
incredible experience, learning about history and the natural, ethnic and commercial beginnings of all of Miami. An activity to repeat 100 times
R
Regina_H
October 17, 2022
This tour is a must do to understand Miami
We got to see more of Miami than we would have seen on our own. And the history of Miami is very interesting. I love the Art Deco style buildings and the street art is beautiful.
A
Annie D
May 7, 2022
Fantastic tour
Great experience. Our tour guide Miguel was very knowledgeable about history and architecture. It was a fun introduction to the city of Miami.
D
drjulian
January 3, 2019
Exceeded all expectations
Flynt, the owner, couldn’t have been more agreeable and accommodating despite some miscommunication from Viator. He goes out of his way to make sure his clients leave satisfied and happy.
Jhon our guide showed genuine enthusiasm and passion for his city and was easy to listen to as he described history, architecture, neighborhoods , and the people who live in them.
Truly a 5 star experience all the way.
M
mike2835
December 16, 2018
Great Tour!!!
John gave 8 of us a private tour that was wonderful. Saw parts of Miami that I would have never seen without John. This company is great highly recommended them. They went out of there way to make or trip great!
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