オーク・エイリー・プランテーションのギリシャ復興様式の邸宅と螺旋状のオークの木々

Hello, It’s unfortunate your tour didn’t meet your expectations. At Legendary Tours we welcome guest feedback. But unfortunately after reading your complaint we are not sure without any details if this is the correct company for your complaint, there’s no driver name(our driver(s) state their name), and no details of the inaccuracies that the driver allegedly made, etc. Also at Oak Alley Plantation their establishment has scheduled 20 minute presentations at the slave quarters throughout the day about enslavement. We’ve reached out to you via Trip Advisor to better understand your situation. Please contact Legendary Tours NOLA so we can address any possible issues within our company. Sincerely, Note: We see that you joined TripAdvisor June, 2022. Sorry this had to be your first review, please contact.

Hello, Sorry for the delayed response. All so it’s truly unfortunate it felt like you didn’t have enough time at the Oak Alley Plantation. After doing some investigating with all parties involved(driver, plantation, and our gps system). We found that our guest was given the daily allotted time for their tour on the day in question. As for pick ups on that day they were over the usual limit which was a rare occurrence do to a last minute COVID protocol one of our drivers had to follow. Which made us have to combine picks ups but most importantly the tours wasn’t behind on time do to additional picks ups. And we are very appreciative of the glowing review of your driver our driver on that day! Hopefully we can do business again with you and yours under normal circumstances. Sincerely, Legendary Tours

Thanks a bunch for the glowing review.

Hello Jacinda, It’s unfortunate that Oak Alley portion of your tour/day didn’t meet your expectations. But Legendary Tours management will express your concerns to the operations department at Oak Alley. Being that you didn’t mention Legendary Tours in a unsatisfied manner, I would take that you were pleased with our service rendered. Note: Beings that we want all of our guest to have a pleasant educational experience, when we bring them to those types of establishments... Legendary Tours will reach out to the Oak Alley Plantation about your concerns. Sincerely, Legendary Tours

Hello Mutsuhiko, Thanks again for choosing Legendary Tours, we’re excited to hear you enjoyed your visit to Oak Alley Plantation, and our driver Anthony met your expectations. Reviews like yours makes us smile. We hope to tour with you again in the future. Best, Legendary Tours