Disappointing Non Event
We duly turned up on time at Port, couldn’t find rep, missed the boat, only to be told when we phoned head office that the trip had been cancelled due to sickness, but we didn’t get the message until after we had got to the port - difficult for me as I am partially immobile. We then had the task of getting back to our hotel as there was much walking with bags of warm weather gear for the boat journey. This is the second trip with Viator that has been cancelled this year, as one planned in Lanzarote was cancelled at last minute also. We hope to try again on Tuesday!
事業者からの返答
Dear Trevor,
Thank you for sharing your experience, and we sincerely apologize for the inconvenience you faced.
Unfortunately, we were informed at the last minute that the boat owner could not proceed with the excursion due to an unexpected issue, and we immediately tried to offer you another date. We understand how frustrating this must have been, especially with the added difficulty of mobility challenges.
Your feedback is important to us, and we hope you can give the trip another try on Tuesday for a much smoother experience. Please don’t hesitate to contact us if we can assist you further.
Loved it
Loved my tour guide Suzanna. She was so informative. Explained everything thoroughly. The driver was pleasant and friendly. Loved Tinos it was the best thing about my vacation! The island was just beautiful.
事業者からの返答
Dear Constance
Thank you so much for your kind words! We're delighted that Suzanna made your tour so informative and enjoyable. It's wonderful to hear that you loved Tinos and that it was the highlight of your vacation. We hope to see you again soon!
Went to a couple of...
Went to a couple of villages for respite and the other for dinner. Both had great views, wonderful people, and delicious food. And everyone is so welcoming. The roads are very narrow and twisty. I was glad I wasn't driving. But I also got to see the scenery better
事業者からの返答
Dear Jane,
Thank you for letting us know about your recent experience with us.
Our team here at Cretan Holidays is committed to providing a high quality of customer service and we're very pleased to hear that we have made a good impression on you.
It is true that the villages of Mykonos are really beautiful with very friendly people and we are really glad that you have experienced this.
Once again, thank you very much and we hope to see you again very soon!
Highly Recommend
Visiting the Island of Tinos was such a wonderful experience and out guide Valentina was truly wonderful. She was very knowledgeable about the town and the history. Along the way she made everyone feel included and welcome. We even went to an authentic local Greek restaurant. Wonderful experience
事業者からの返答
Thank you so much for your excellent review Jazzy.
We are thrilled that you had such a nice experience with us. Hope to see you again soon. Thank you.
