The entire trip was thoughtful and curated nicely. I would caution future guides to accompany their guests into the curio shop at the viewpoint stop, as I got swindled by the shop owner by not knowing the exchange rate — and was charged approximately $300 for some curios. I’m still extremely upset by this, but it was no fault of the tour provider, just something I want them to be aware of for in future.
Dear Clare, Hope you are well Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the trip and found it thoughtfully planned, and that you had a wonderful experience with our guides. We are, however, very sorry to hear about your experience at the curio shop. While the shop is independently owned and the incident was outside our control, we truly appreciate you bringing this to our attention. We understand how upsetting this experience must have been. Your feedback is very valuable, and we will take it into consideration to better guide and support our guests during future stops, including advising them to confirm prices and exchange rates before making purchases. Thank you again for your honest feedback and for choosing African Beast Tours and Safaris. Warm regards Daisy African Beast Tours and Safaris
