We booked this tour on Friday Morning for a Saturday Tour. Received confirmation from Tripadvisor along with the electronic ticket from viator. we showed up at the designated starting point in front of the 21 Club 15 minutes before the start time (2:00pm).
there was one other couple waiting around. at 2:10pm I called the Phone number for the tour company and left a message on voice mail and never received a call back.
Tripadvisor and Viator do not make it easy to find their contact information...it took some serious digging around. I finally got in touch with Viator later that night to get a refund commitment.
Tripadvisor would be well advised to remove this tour company from their website. We ended up going to all the Bars on our own...Nothing Special and all within a couple of blocks of each other. Save your money and time.
2人が参考になったと回答
C
Cindy_B
September 16, 2019
Good but not Great for Price
While Aaron was very nice and somewhat knowledgeable tour guide, it was not worth the money paid on the tickets. He was late after I called him asking where he was - stating he did not have my tickets on his calendar because I booked through this site instead of some other site he uses (which if that is an issue then don't post your business on other sites). Then he never paid for any drinks, basically took us bar hopping where the bartenders knew more than he did. He showed us youtube videos which were interesting but we could've looked that up ourselves. Basically, I could've done this tour without him. Good effort but not worth price.
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Paul B
January 18, 2019
Drinking up History
Aaron took us to a half dozen fascinating places and told amazing stories about the entertainers, politicians, and mobsters who dominated prohibition. The tour is a great way to learn about New York and the 1929's.
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