The tour guide was great (kind and competent), the site wonderful, the lunch good. On the other hand, the organization was pretty poor. In fact, in the train station we had to go on our own without any information about our ticket (train number, carriage and seat), because they told us that with our passport we would manage it. Otherwise, it was very difficult to find this information at the station and finding directions. Nobody speak English at the station and it could be very difficult for a tourist. So it would be more confortable if the tour operator had given us every information before, telephone Number of driver and tour guide as well.
Hi! Due to the booking with Viator, it was hard for us to send you the instructions with pictures showing the pickup and meeting. We were unable to get a timely response from you. I Hope Viator will disclose the traveler's Email address and hopefully, the WhatsApp account, which is super important to communicate with prospective customers for a satisfied service. Thank you!
