No communication
The tour was cancelled and did not communicate with us. Stood for an hour awaiting a pick up in very hot sunshine
事業者からの返答
Hi Helen, we are sorry for what happened and especially for the fact that you spent such an important day waiting for an experience that unfortunately did not take place, we completely understand your disappointment, with only a few days in Naples, you lost precious time that you could have spent differently.
We sincerely apologise for the lack of communication and for the inconvenience caused.
Thank you as well for your understanding despite the situation, and please accept once again our sincerest apologies.
This experience was one...
This experience was one of my favorites while in Italy. We were picked up by our amazing tour guide Aaron and the driver Palo who were so entertaining and kind. We had a private lunch on Vesuvius overlooking the Bay and city of Naples and after lunch we were drove up to the hiking point and dropped off to hike to the top and then do a little shopping. These gentleman were the best and this excursion will always be something we talk about:)
事業者からの返答
Dear,
What happiness and satisfaction in reading these words, in seeing that how much you spent then made you so enthusiastic! For us, whether the customer spends a little or a lot doesn't matter to us, the important thing is to read reviews like this!
See you soon
Best regards
Campania Overland team
