Santa Margherita Liguria was a lovely surprise to us, making us wish we could have poked around more. Portofino, despite being exactly what we expected, somehow was more than we expected in a wonderful way. Our thanks to the staff of the The Strainer Restaurant for their unfailing cheer, recommendations and service for lunch
E
emily_g
September 27, 2026
Better excursion than what our cruise offered
We had such a great time on this excursion!! The tour guide was so nice and sweet! Easy to see in the crowd with her blue hair! Such a great experience! 10/10 recommend
C
Curry_J
September 25, 2026
That the organization by...
That the organization by the guide is non- existent, that the communication devises did not work. And other than the guide holding up a placard with our group number, he was useless.
Saw beautiful places, had no idea what I was looking at.
事業者からの返答
Dear John,
Thank you for sharing your feedback. We would like to clarify a key detail regarding the structure of this excursion: as clearly stated in the tour description on the booking page, this service is accompanied by a Tour Leader rather than a licensed Tour Guide. As described in the product listing, our tour leaders are responsible for logistics, sharing historical highlights during transit, and answering any questions, but they do not conduct detailed guided walks like a dedicated tour guide.
Regarding the audio devices, our team always conducts a sound check before departure to ensure all headsets are working properly. If a device encounters technical issues or stops functioning during the day, our leader is always available to replace it immediately upon request.
We regret that these aspects impacted your overall impression, and we appreciate your comments as we continually strive to improve our services.
Best regards,
Davide
R
Randall_W
September 25, 2026
Genoa and Portofino Casual Tour
Lots of free time. Foccacia tasting. Boat ride to Portofino. Good uphill walk to castle and light house. 30 minutes. Good gelato at Gepi. Large group tour by bus. Chiara, tour guide was nice. Little hard to identify her at meeting point. No instructions in advance on how to identify her.
J
Jennifer_C
September 25, 2026
Simone “the girl with the...
Simone “the girl with the blue hair” was an AMAZING guide. She made us all feel at ease during our tour. Very informative and funny . Would recommend
7
727vq
September 24, 2026
Wonderful experience highly recommend
Tour was lots of fun and great value for the money Highly recommend. Our guide Chiara was exceptional. She was well organized, shared, historical, and local info and stories.
Her English was perfect. We had an amazing and highly memorable day.
P
petertM8373BE
September 24, 2026
Genova Portafino day tour
Chiara was great. We had a great day. Thanks Chiara.
J
JulieS-G31
September 24, 2026
A wonderful day in Portofino
Chiara was an excellent guide. Very informative on each stop. Roberto’s driving was excellent.
E
Esther_H
September 24, 2026
Interesting tour, with...
Interesting tour, with stops in 3 cities. Italy is stunning with the sea at the base and mountains behind!
4
418oreng
September 21, 2026
The trip was sweet and to the point. The bus was pleasant, the driver was kind and not rough. The guide was really sweet, and she didn't confuse the mind, but she conveyed
No tips were requested. But it's clear that I left, because it reached both the guide and the beloved driver.
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