Worst tour and driver ever! Started out over an hour late picking us up… lots of different excuses regarding accidents and floods, as to why they were late though no other tours were having problems. Driver was extremely rude, would not listen to us or his tour people. Due to late start and bad traffic we only got 50 minutes in Positano. No other stops as we would not have made it back to the boat. Driver kept refusing to take us back to the boat, it took numerous calls to tour operator for assistance to get us back to the boat on time. Tour operator argued with Driver for over 5 minutes and thought he had agreed to return us to the boat, but the Driver still refused and took us to Sorrento. In Sorrento we wouldn’t get out to tour and kept asking him to just take us back to the boat. Had to make another call to the tour operator for help. While on that call he got very angry and started screaming at us and then tried to force us off the van, saying he was leaving us there in Sorrento. He was yelling very loudly at us, even while I was on the phone with the tour operator. We refused to get out of the van. The only way we got him to take us back to the boat was to sign a paper he had written up saying we refused to do the tour and we would not request a refund. We signed the paper and then he forced my husband to give him a picture of his passport or he would not continue driving. He also threatened to call the police if we didn’t get out of the van. On top of all this his van had no air conditioning except minimal air in the front seat, no vents in the back worked. Some of our group were getting heat exhaustion. The trip to Positano was supposed to take 1 hour and 15 minutes… it took 2 1/2 hours to get there. It would have taken another hour to get from Positano to Amalfi and then even longer to get to Ravello. Do the math… very hard to do all this in 8 hours due to the extreme traffic! Also this driver didn’t care… kept saying the ship would wait for us! I complained to the tour company when we got back to the ship… they say they are investigating but nothing has happened. Bottom line extremely unprofessional driver, no air conditioning in van, van was filthy with trash on the back seat floor. If you like being yelled at and told to shut up when you are begging to be taken back to the boat , this is the tour for you!
K
Karen_Y
August 17, 2024 · via Viator
Stunning seaside scenery
The driver is a very professional which he can move efficiently on the hill. We, a group of eight including elderly and kid could see stunning views in along the hill in a day.
I would recommend people to visit in June rather than august.
J
Joseph_P
May 31, 2024 · via Viator
The best way to explore the Amalfi coast and Sorrento!
Francesco met us at our ship and was very friendly and helpful. We had an itinerary, but he suggested changes in the order of places we went to avoid traffic. That was a great idea. He is an excellent driver in the city and in the mountains! Everybody seems to know by him! He has great taste in music also!
B
Betty_M
May 11, 2024 · via Viator
Private excursion in Naples
The car that we got was a bit small for 8 people. 2 passengers had to sit with driver and the middle seat was too tight
Places that we visited was great but time was tight for each place. It might be better to visit 2 spots like Positano and Sorrento or Amalfi Coast such that one can spend more time to explore the respective places visited
1人が参考になったと回答
A
Amy_S
November 1, 2023 · via Viator
Beautiful day.
Beautiful drive along the Amalfi coast with free time at each city. Eugenio was a gracious driver who was knowledgeable and informative.
L
Liz_K
October 26, 2023 · via Viator
Best tour of our trip!
Best tour of our trip! Luigi was our favorite tour guide . Very knowledgeable and he made our day unforgettable! Recommend this to everyone!
事業者からの返答
Dear Costumer
Thank you for your amazing review!
It's wonderful to know that Luigi's knowledge and enthusiasm made your day unforgettable.
We will be glad if you book with us again.
See you soon!
Have a great day!
CiaoFlorence Team
I
Ishbell_H
October 10, 2023 · via Viator
Great Tour
Wonderful tour with very attentive tour guide/driver! He showed us all the picture perfect spots! Thank you!
G
Gail_G
October 1, 2023 · via Viator
Fabulous day!
Our driver Mario was fantastic! He did a great job showing us the amazing Amalfi coast!
I highly recommend this tour!
M
MelissaBertell
August 28, 2023 · via Viator
Great way to see the Amalfi Coast from the cruise
Although there was a slight mix up where we were to be picked up we had a fantastic day. Salvador was a great driver, and the all electric Mercedes was a beautiful car.
R
Ruthie_T
June 11, 2023 · via Viator
Absolutely Beautiful!
This was an amazing tour! The Amalfi Coast is an absolute dream! Luigi was extremely knowledgeable and did such a good job explaining the history of the region as well as taking us to the picture perfect spots. He got us back to the ship with plenty of time to spare. I highly recommend this tour.