ツアー/Marrakech/アイットベンハドゥワルザザートへの日帰り旅行
Viator · グループ最大10名

アイットベンハドゥワルザザートへの日帰り旅行

4.0(17)Marrakech1 時間
VIATOR2.8(5)TRIPADVISOR4.5(12)

説明

単に私のクライアントに私たちの父親のライフスタイルの仕方を示し、彼らが訪れる場所の地元の文化や伝統に浸って、その場所のエネルギーを感じるようにしましょう。

ツアーオプション

アイットベンハドゥワルザザートへの日帰り旅行

旅程

入場料込み240

マラケシュの宿泊施設からのピックアップで、07:00に日帰り旅行を始めましょう。エアコン付きの車の中に飛び乗って、アトラス山脈に移動しながら景色を眺めましょう。山の村での生活について学び、壮大なTizi n'Tichkaパスを渡り、途中で7,415フィート(2,260 m)まで登ります。 旅行は片道約3時間かかります。最初の停留所はTizi n'Tichkaの最上部、2番目はKasbah Ait Benhaddou(ユネスコ世界遺産)、3番目はOuarzazate(The Hollywood of Africa)です。その後、マラケシュに戻ります。マラケシュにある宿泊施設で、およそ19:30に出発します。

30

マラケシュから旅行を始める

ハイライト

エアコン付き車両
ガイド

含まれるもの

含む
エアコン付き車両
ガイド
含まない
昼食
ボトル入り飲料水

旅行者の評価

4.0
17 レビュー
5
10
4
2
3
2
2
1
1
2

重要情報

  • 近くに公共交通機関があります
  • 幼児は大人の膝の上に座る必要があります
  • あらゆる体力レベルの方に適しています

レビュー(17)

4
496pacom
April 21, 2024
Benhaddou

Ben Haddou impressive and the Atlas film studios very interesting. Although the best thing about the trip was Hakim, a good driver, kind, attentive (he bought us water due to the heat without asking for anything in return), very professional and very patient.

D
Daniel_W
August 17, 2023
DO NOT DO THIS TOUR

A really really horrible tour. The driver/guide did not explain a single thing to us on the ~4 hour drive to, or back from, the Ksar. At the Ksar itself we had to pay 25 dirham each for a local guide who told us no information and only gave us free time aside from dragging us into several shops (also the price for a guide is actually 20 dirham he lied to us). We stopped in Ouarzazate for maybe 10 minutes, no where near anywhere relevant and we were told we didn't have enough time in the town. A waste of a day. DO NOT DO THIS TOUR. I am requesting a refund.

事業者からの返答

We sincerely apologize for the disappointment you experienced during your recent tour. Your feedback is invaluable to us, and we truly regret any inconvenience caused by the lack of information from the driver/guide, unexpected fees for a local guide, and the brief stop in Ouarzazate. To address your concerns, we recommend reaching out to the tour operator directly, providing them with specific details about the issues you encountered. Expressing your concerns to them will give them an opportunity to investigate and address the issues directly. If you booked the tour through a third-party platform, it would also be helpful to contact their customer support and share your experience to seek their assistance in resolving the matter. We understand the importance of transparent communication and the need for a satisfying travel experience. Rest assured that we take your feedback seriously, and we hope the tour operator or third-party platform will be able to provide a suitable resolution, including any necessary refunds. We appreciate your understanding and patience in this matter, and we sincerely hope that your future travel experiences with us will exceed your expectations.

C
C5873SPkarinem
June 7, 2023
Typical tourist trap experience

The van was burning motor oil with all of the engine lights on the entire journey, creating nauseating fumes for everyone in the van. We were met in town by a guide who proceeded to rush us through the majority of the monument, with the exception of being forced to watch two demonstrations in an attempt to make us buy art and rugs. These demonstrations alone lasted longer than the time we had to explore the monument. On top of that, the guide completely disappeared on us during the rug selling bit and so the group just decided to explore on their own, and 20 minutes later the guide found us all and then proceeded to corral and hurry us up into one restaurant only with set menus of 4 options and incredibly overpriced.

事業者からの返答

I'm sorry to hear about the disappointing experience you had during your journey. Issues with the van and a rushed tour with unexpected sales demonstrations can indeed detract from the overall enjoyment. It's unfortunate that the guide's disappearance further added to the frustration. Your feedback highlights areas where improvements are needed in terms of service and communication. When encountering such situations, it's recommended to communicate your concerns directly with the tour operator or guide, as they may be able to address some of the issues on the spot. Additionally, sharing your experience through reviews and feedback is valuable in helping others make informed decisions about their travel choices. If you have specific concerns or issues that you would like assistance with, it might be helpful to reach out to the tour operator directly to provide detailed feedback. I hope your future travel experiences are more positive and meet your expectations.

P
Passenger45106904948
May 17, 2023
Poorly organized and waited 45 minutes at the meeting point

And was notified as pick-up time 7 a.m. So we had to go to the meeting point without breakfast, as it is only offered in our riad from 7.30 am. We had to wait there until 7.45am until someone came in who was responsible for our booking! Believed that the long drive would finally start! Error! We were driven to another meeting point and it was after 8am. What we found was an already full minibus in which already without driver 13 people sat, so with us then 15, and not, as in the description Max, 10 people!!! My husband was squeezed together in the last row and I was in the front three of the driver. At 8.30 a.m., it only started. From air conditioning was little felt, so we drove almost exclusively with the window open. The roads were very bad and there were many unpaved sections as well as construction sites. The driver had everything well under control and brought us safely to the sights. So we were only in the highest midday heat at 38 degrees in Ait Ben Haddou. A German speaking guide was waiting for us there, who accompanied us through the city. Here we also had some time to look at everything. But what then went on forever was lunch. We then drove to Ouarzazate, here we had only 20 minutes. So could only look at the Kasbah from the outside. Likewise the Atlas film studio. There we drove to the parking lot, but there was no time to visit, because we still had a long drive back. Only before 9 p.m. did we reach our starting point again. It was just annoying that the trip didn't start at 7am at the meeting point, but only at 8.30am somewhere else. This time was then missing in Ouarzazate. Since the time management on this long trip was so bad, I will book again next time with another offer, where everything always worked out better and the pickup was on time!!!!

事業者からの返答

Sehr geehrter Kunde, Vielen Dank für Ihr ehrliches Feedback bezüglich Ihrer Tourerfahrung. Es tut uns aufrichtig leid zu hören, dass Ihre Erwartungen in Bezug auf Zeitmanagement und Logistik nicht erfüllt wurden. Ihr Feedback ist äußerst wichtig für uns, um unsere Dienstleistungen zu verbessern und sicherzustellen, dass solche Unannehmlichkeiten in Zukunft vermieden werden. Ihre Hinweise zu Verzögerungen und Zeitmanagement sind gut verstanden. Wir sind uns der Bedeutung bewusst, dass Abhol- und Abfahrtszeiten eingehalten werden müssen, um den reibungslosen Ablauf der Tour zu gewährleisten. Wir werden dies intern überprüfen, um sicherzustellen, dass zukünftige Reisen entsprechend geplant und umgesetzt werden. Die Anmerkung zur Fahrzeugkapazität ist ebenfalls von großer Bedeutung. Wir entschuldigen uns aufrichtig für die Überbelegung des Kleinbusses im Vergleich zur Beschreibung. Dies wird sorgfältig überprüft, um sicherzustellen, dass die Angaben in Zukunft genau sind und realistische Erwartungen für unsere Reisenden schaffen. Ihre Betonung der klaren und frühzeitigen Kommunikation bezüglich Änderungen im Reiseablauf wird in unseren internen Schulungen hervorgehoben. Wir verstehen, wie wichtig es ist, unnötige Unannehmlichkeiten durch transparente Kommunikation zu vermeiden, und werden sicherstellen, dass dies in Zukunft besser umgesetzt wird. Die Herausforderungen in Bezug auf Hitze und begrenzte Klimaanlagenwirkung während der Fahrt werden von uns aufgenommen. Wir werden sicherstellen, dass die notwendigen Maßnahmen ergriffen werden, um den Komfort unserer Gäste in solchen Situationen zu verbessern. Bezüglich Ihrer Enttäuschung über die Dauer des Mittagessens und der Besichtigungszeit werden wir dies mit dem Team besprechen, um sicherzustellen, dass angemessene Zeitfenster für jede Aktivität eingeplant werden und der Gesamtaufenthalt verbessert wird. Wir schätzen Ihr konstruktives Feedback und danken Ihnen für die Gelegenheit, unsere Dienstleistungen zu verbessern. Wir hoffen aufrichtig, dass Sie uns in Zukunft eine weitere Chance geben, Ihre Erwartungen zu übertreffen und Ihnen eine reibungslosere und angenehmere Reise zu ermöglichen. Mit freundlichen Grüßen,

N
Ninaover
July 18, 2019
Amazing day trip to Ait ben haddou

I and my mum had a great day with Khalil, Thank you for being super patient driver and guide, sorry again for our delay. A lovely way to see some of the Berber villages and Atlas mountains also the studios of films, it worthy long driving.

事業者からの返答

Dear Guest, Thank you so much for taking the time to write your review of our property, your comments are very much valued. We really appreciate your kind words and many thanks for your recommendation. Thank you again, and we look forward to seeing you on your next trip to Morocco. Best Regards, KHALIL

M
MariBenchova
July 18, 2019
Lovely experience

Ait ben haddou is about 4hrs from Marrakech so it's quite a long journey, but there are lots to see along the way & many photos stop. The van is comfortable. Our guide, Khalil, was punctual, professional, extremely helpful, super friendly, & incredibly knowledgeable! Ait Ben Haddou is a beautiful place and rich in history The lunch is included as we ask for a special program, the food was very good & in a beautiful setting. My daughter and I had a wonderful day!

事業者からの返答

Dear Guest, Thank you so much for taking the time to write your review of our property, your comments are very much valued. We really appreciate your kind words and many thanks for your recommendation. Thank you again, and we look forward to seeing you on your next trip to Morocco. Best Regards, KHALIL

5
538lucijam
June 22, 2019
Nice trip

I had good time there. I would recommend to anyone who do not have a few days to visit Merzouga because it is too far away from Marrakech

3人が参考になったと回答
事業者からの返答

Dear 538lucijam, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again

C
Cheyenne_C
June 16, 2019
Beautiful Tour

This tour was absolutely beautiful and very convenient. We were picked up from a convenient location and driven to the location were the van and other passengers were. The drive to the two towns was beautiful, despite being very long. I really enjoyed just looking out the window, as the landscape was absolutely breath taking. The tours in both of the towns were well organized. My friend and I are both in our twenties, this tour was perfect for us.

1人が参考になったと回答
J
Josefstern
June 13, 2019
Trip to sit Ben haddock and more

Khalil was great. We had requested a special itinerary and Khalid did it. He also took us to two shops that were slightly different and when we ran out cash loaned some till we got back to Marrakech. A great day and a chance to see another side of Morocco and its culture. Highly recommended.

2人が参考になったと回答
事業者からの返答

Dear Josefstern, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again

S
Sonamercal
June 10, 2019
Ait ben Haddou with khalil

Thank you Khalil, for the unforgettable experience and you care and kindness, it was our Highlight experience in Morocco, starting from the exact time of pick up and a big smile and deep conversation about Morocco history and traditions. The land escape from Marrakech to Ait Ben Haddou through the Altes Mountains are breathtaking, Khali make sure to stop in every place in order for us to enjoy it Highly recomanded!

1人が参考になったと回答
事業者からの返答

Dear Sonamercal, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again

こちらもおすすめ...