Great experience! It was so fun to see Copenhagen from a bike. We got Jasper as our guide, he was fantastic. It was one of our highlights of touring Copenhagen. Highly recommend!!
事業者からの返答
Dear Hans
Jesper hwere. Very happy for your excellent comments here. We ate Bike Copenhagen are greatfull for reviews like yours. Stay safe. :-)
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A3995IIterris
September 9, 2026 · via Tripadvisor
City Bike Ride
It was a rainy morning in Copenhagen. I had a bit of trouble locating the shop. I met 2 others riding Segways, I was booked for a bike. They had rain gear to borrow, and the weather quickly cleared. We combined the group, it was awkward at first, but then we became more comfortable riding with each other. The guide was great, it gave a good overview of the city. It is SO easy to bike b/c it's FLAT. I booked this am tour to help me shake off some jetlag and get my bearings and it did do that.
事業者からの返答
Thank you for your review.
The mixed group happened because of an ill guide, this is not usual. But we are happy to see you enjoyed the tour regardless. We hope it made your time in copenhagen worth it!
Bes regards
SegwayToursCPH
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Curious16069172421
September 7, 2026 · via Tripadvisor
Great family cycle tour
As young family I was looking for a small tour group that could handle young kids, my boys are 8 and 6. Jacob did an excellent tour at a leisurely pace allowing us all to stay close and learn some really interesting facts about the city. I’d highly recommend for any family! Spoke perfect English!
事業者からの返答
Thank you very very much for your kind words! We are happy to hear you enjoyed your tour and your guide Jakob. We welcome everyone in for tours, so it's amazing to see your family had a good time with us.
Best regards
SegwayToursCPH
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soozy2017
August 3, 2026 · via Tripadvisor
Bike tour
Excellent guide. Lots of fun! Well worth it!
事業者からの返答
Dear Soozy
Thank you for your 5 stars! We are very grateful for your review
Best regards
SegwayToursCPH
D
DogLoverSheri
August 2, 2026 · via Tripadvisor
Slow and not very engaging
We generally love to take a bike tour when we arrive in a country to see the highlights and get the lay of the land. Unfortunately compared to many other tours we’ve done, this one was disappointing. Our guide did not share any stories about Denmark, living here, or the local culture. Instead he was silent during our ride until we reached each stop on our route and then pointed out the landmark with very little additional information. We didn’t learn anything beyond what you could read in any guidebook. Further, the pace of biking was so slow that it was hard to stay on the bike without putting your feet down. I would recommend finding another tour company with exceptional local guides and review.
事業者からの返答
Dear Doglov.. WRONG TOUR OPERATOR
We are sorry, but you have actually added a review at the wrong Tour Operator. Bike Copenhagen only have educated trained guides and.. they are all locals. telling in deep anedotes, service and history. Please let us know with whom you have booked and toured . Kind Regards Em
G
G7473MQlorik
July 25, 2026 · via Tripadvisor
Great Experience, great guide!
Great way to see the city highlights.
事業者からの返答
Thank you very much for your 5-star review. We are happy to see you enjoyed the tour!
Best regards
SegwayToursCPH
S
shona_F
July 22, 2026 · via Viator
Do not book this tour!
This was a disappointing trip. Jasper met us and was extremely dismissive and unfriendly, he made us feel like we had inconvenienced him by booking the tour. He complained that Viator should not have allowed us to book a bike trip when it was supposed to be a Segway Tour. We got put in with a Segway Tour with us 3 on bikes, which did not work well at all, they were fast and buzzy and too many in the group. Our guide, Valdemar, was nice but he didn't keep the group together well and was imparting information before all of us arrived at each spot, so we missed much of what was being said.
It started to rain and some of us asked to buy ponchos, but he didn't allow us time to get them, so we just got colder and colder. We then turned back early as it was so wet, and went back to the shop, so we're only on the tour for about 1 and 1/2 hours instead of the promised 2 and 1/2 to 3 hours. We weren't offered a hot drink or a plaster(I had fallen off) so it was a real disappointment and very bad value for money. Definitely would not recommend at all!!
事業者からの返答
Dear Shona Fisher
This report is being taken very seriously.
We are frustrated and sorry you feel like this.
Staff finds that you bend the truth since you wanted to cancel because of rain and couldent ( Viator terms & Conditons. As you were informed, all tours run rain or shine) This is a highly rated operator with trained and friendly staff. No one has ever been unfriendly and certainly not dismissve. We are - to be honest - a little shocked. I have been looking into your tour and case. No one here can recognize your experience. It is important to us to describe and react on comments that are not in context with reality.
We are a service operator and are aiming for the best service for all dear guests.
When you arrived, you were taken very good care of, evnthough you arrived late. You received special service since you were not comfortable riding a bike at all. Group and guide were waiting for you on all stops. When you fel off your bike while standing still, 2 staff members helped you and offered you plaster but was told you had one yourself.
Valdemar and Jesper are both 5 star rated and valued guides with years of experience. Your guide was waiting for you on every single stop with the rest of the guests since you drove very slow and unsecure on your bike. Valdemar did not start telling facts untill you arrived but yes, your guide entertained the rest of the guests like a good guide should do. All guests are always offered ponchos in case of rain and no one will ever be left behind. Valdemar was asked by all guests including yourself to return after 1, 5 hours since rain was heavy. Again, we are sorry you had this experience. In the mean time, please be kind and take a few minutes to read +2.300 5 star reviews during the years. Enjoy your stay in Copenhagen. All the best from us.
You are welcome to contact me because this is the first wrong and misleading accusement of this kind in the companys history since 2011.
CEO Uffe Folkmann. Info@tourscopenhagen.com
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CJLG
July 12, 2026 · via Tripadvisor
Informative and entertaining
What a fantastic experience. Our guide Valdimir was a history student at the university and was therefore incredibly passionate about his subject. We had a great time a learnt a lot. I can’t recommend Segway bike tours more highly.
事業者からの返答
Dear CJLG.
Thank you for your review. Cant tell you enough how nice it is to hear that enjoyed your tour with me. Copenhagen is a old and lovely city, which i have very much fallen more in love with after i began to study History. I am thrilled to hear you had a great time. Hope to see you again sometime.
All the best
Valdemar /Valdimir (haha)
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alextress1254
July 10, 2026 · via Tripadvisor
Good guide
Julius was an excellent guide: personable and knowledgeable. He got everyone using the segues quickly and safely. This was a good quick tour of Copenhagen highlights
事業者からの返答
Bike Copenhagen, staff and Julius sends their best wishes for a great holiday in Denmark. We are happy that you booked our Bike Tour.
J
Julie_T
June 21, 2026 · via Viator
This was a great...
This was a great experience. There was only 4 in our group so it was easy to stick together in busy areas. We saw much more on bikes than we could have by foot with our limited time. Our tour guide was great and was able to bring us to off the beaten path areas.
事業者からの返答
Dear Julie. Thank you for your kind words. It means a lot to us. We always strive to give a good experince regardless size of the group. Hope you enjoyed the rest of Copenhagen. Have a great summer.
Best regards
Valdemar
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