We were kept waiting for our private car with no explanation until finally someone came and said our driver had been detained by the police because he was an immigrant and not allowed to drive clients. Then we were told they would find another driver and walked us out quite some distance to where tour buses were parked and told to wait for another driver. Then we were told there would be more delay as THAT driver was also detained by the police for speeding. We were finally taken by van to Cascais by a very nice young man. But this entire arrangement was botched by the transportation company. Never again.
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Shannon_B
August 11, 2026 · via Viator
Hotel Transfer
Driver was on time and took us quickly to our next stop on vacation. We just went from one hotel to another to meet our group. Great service!
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Erin_G
July 22, 2026 · via Viator
Elon was our driver both...
Elon was our driver both ways and he made it so easy and pleasant. He sent info and pics on where to meet at the airport, helped us carry all our things into the van, had a booster seat for my big toddler, gave us some info while he drove, and got us to our house safely. We were happy he also gave us our ride back and we had the same great experience. Thanks again!!!
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hil2nem_rciav
February 16, 2026 · via Tripadvisor
Satisfied.
The driver Diogo served us very well. It was helpful, polite, attentive and knowledgeable of the region where we are staying. Excellent professional!
事業者からの返答
Muito obrigado pelo seu comentário e pela sua preferência.
Ficamos muito satisfeitos em saber que o Diogo lhe proporcionou um atendimento tão positivo. A sua postura prestativa, educada e atenciosa, aliada ao conhecimento da região, são características que valorizamos muito na nossa equipa e que fazem toda a diferença na experiência dos nossos clientes.
Partilharemos com todo o gosto as suas palavras com o Diogo — ele ficará muito contente por saber que contribuiu para uma estadia agradável.
Esperamos ter o prazer de o(a) receber novamente numa próxima visita.
Com os melhores cumprimentos,
Equipa TopTour
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Chris P
October 29, 2025 · via Tripadvisor
Excellent service
Very impressed with all aspects of the transfer, communication was excellent and the transfer was very comfortable and professional.
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Amanda_B
October 3, 2025 · via Viator
Amazing ride
Smooth and on time ! We met our driver right after grabbing our luggage, the van was in front, quick and easy
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H9744DGstephens
August 17, 2025 · via Tripadvisor
Took the stress out of our holiday.
Great service provided good instructions and guidance.
Friendly, professional and helpful.
Nelson Leong was personable and went above and beyond just taking us to our holiday accommodation.
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Alison_P
August 3, 2025 · via Viator
Great experience. Easy...
Great experience. Easy after a long flight. Friendly, informative, and communicative. I would highly recommend.
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Gus E
June 6, 2025 · via Tripadvisor
Texan couple's 21st anniversary trip off to a good start.
Very courteous person met us and walked out to the Mercedes Van. Also very attentive and friendly driver. Greatly appreciated the opportunity to sit back and relax after a long overnight flight.
事業者からの返答
Thank you so much for sharing your experience!
We’re delighted to know our team made the start of your anniversary trip smooth and relaxing, with a warm welcome and attentive service. We truly appreciate your kind words and look forward to welcoming you again in Portugal!
Warm regards,
TOPTOUR PORTUGAL®
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johniglar
May 26, 2025 · via Tripadvisor
Excellent transfer service
We booked a transfer to the airport from our home. The driver, Nelson Leong, arrived early and waited for us to be ready. He readily helped us with our luggage (we travelled heavy!) and was thoroughly helpful and professional throughout. Excellent service. I will use TopTour again
