A great way to check out the harbour with some good snippets of info and history. At the end the skipper complained loudly to a patron about having to train staff and not getting paid enough, even though his offsider seemed like she was doing a good job. Her service was terrific though so likely the guy was having a bad day.
事業者からの返答
Kia ora Breanna,
Thank you for taking the time to share your recent travel experience with us.
We are glad you enjoyed your travel via our Auckland Harbour Cruise. We are sorry to hear about the situation you have witnessed concerning our team members. This has been shared to their managers for them to address accordingly.
We hope to have you travel with us again soon.
6
613hamishl
May 19, 2026 · via Tripadvisor
Excellent
Well priced great tour learnt alot
D
Darren_C
May 8, 2026 · via Viator
Great day out on the...
Great day out on the harbour, Fullers were excellent 👌 cruised around inner harbour area, past harbour bridge, devonport, rangitoto
R
Robert_O
April 24, 2026 · via Viator
Relaxing
Great trip highly recommended any one who is interested in the harbour and local history of Auckland
T
Terry and Chris... H
April 22, 2026 · via Tripadvisor
A great way to see Auckland.
This is a great way to get an overall view of Auckland and its beautiful harbour. The commentary was clear and informative. Highly recommendwd.
J
Joyce_H
April 10, 2026 · via Viator
Winner in my book.
Very easy to find. Staff available for questions. Weather was great and lots of room to roam, not very crowded .
S
Susan_R
April 6, 2026 · via Viator
Very nice vessel with...
Very nice vessel with beautiful views of the water and sites around the Auckland waterfront. Crew was friendly and the guide was knowledgeable !!
A
Alys_H
March 31, 2026 · via Viator
Hard to hear the commentary
I was a little disappointed with the harbour cruise. I had a very hard time hearing the commentary both inside and outside on the boat. I kept trying to find a place where I could hear her, but gave up and just enjoyed the views. I think the speakers could be turned up or improved on. I also heard from other passengers that the audio was cutting out on our specific tour due to a battery, so maybe that was part of it. Either way, u missed the commentary which is what I was looking forward do. We did get to see someone bungee jump from the bridge - that was cool!
I also do not think this activity is great for young children unless they really like geology or history.
事業者からの返答
Hi There,
Thanks so much for taking the time to share this feedback - we really appreciate it.
We're genuinely sorry the audio issues meant you missed the commentary, which is such a key part of the experience. We'll pass along your comments about the speaker volume to our Customer Experience team so we can look into improving the audio setup.
If there is anything else you'd like to share wtih us, please visit our website and fill out a form in the 'Contact Us' section detailing the time and date of your experience and some one will get back to you.
Kind Regards,
The Fullers360 Team
O
OCB
March 28, 2026 · via Tripadvisor
A Great Introduction to Auckland During Your First Visit
This harbour cruise offers a great way to understand how downtown Auckland fits into the harbour area. You will see some surrounding islands, the naval base, an historic lighthouse, and much more. It’s something that you should do if you on our your first visit to Auckland. The tour is a very informative 90 minutes with excellent commentary.
K
katy92027
March 24, 2026 · via Tripadvisor
See Auckland by Water
Great way to start our New Zealand trip and see Auckland and its surroundings. Loved being on the water. Great narration, interesting and informative. I highly recommend taking a Fuller’s Ferry ride. Ther are many choices.
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