We recently did the Platinum Heritage Desert Safari and it was easily one of the highlights of our entire Dubai trip. From start to finish, the whole experience was exceptional and something we’ll remember for a long time.
A special mention has to go to our tour guide, Noman. He was absolutely fantastic. His knowledge of Dubai, the desert, the wildlife and the local culture was incredibly impressive, and he made the entire experience so much more interesting and enjoyable.
What stood out most to us, though, was the way he looked after our family. Travelling with two young kids isn’t always easy, but Noman was incredibly patient, caring and attentive with them. He made sure they were comfortable, involved and enjoying themselves throughout the entire safari, and he did it all with a smile on his face.
Definitely would do it again.
事業者からの返答
Hello 276eaa,
Thank you so much for your wonderful review and for choosing Platinum Heritage for your desert safari experience!
We’re delighted to hear that your safari was one of the highlights of your Dubai trip. It’s especially rewarding to know that Noman’s knowledge, enthusiasm, and passion for the desert, wildlife, and local culture made your experience even more memorable.
We’re also thrilled that he made your family feel so well cared for. We understand how important it is for families travelling with young children to feel comfortable and included, and we’ll be sure to share your lovely feedback with Noman.
Thank you again for your kind words and recommendation. We would love to welcome you and your family back for another unforgettable desert adventure!
8
850dnb
February 18, 2026 · via Tripadvisor
Perfect family desert experience
We booked the private Heritage Safari with our 3-year-old daughter, and it exceeded expectations.
Everything ran like clockwork - pickup was on time, no waiting around, smooth transitions between activities. With a toddler, that matters more than anything.
Lovely touch right from the start with welcome gifts - a nice surprise that set the tone for the whole experience.
Our guide Samuel was fantastic. Attentive, caring, and great with our daughter. He made sure we were comfortable throughout and genuinely seemed to enjoy sharing the experience with us.
The camel rides were a hit with our little one, and the stargazing session at the end was magical - so many stars you’d never see in the city.
The food was incredible - and way too much of it! We couldn’t finish everything, which is exactly the kind of problem you want. Delicious traditional dishes in a beautiful Bedouin camp setting.
Highly recommend for families. One of the highlights of our Dubai trip.
事業者からの返答
Hi 850dnb,
Thank you so much for your wonderful review!
We’re thrilled to hear that your family enjoyed the private Heritage Safari and that everything ran smoothly, especially with your little one. Samuel will be delighted to know his care and attentiveness made a difference.
It’s fantastic that the camel rides, stargazing, and delicious food added to your experience. We truly appreciate your recommendation and are so glad this was a highlight of your Dubai trip!
A
Aydin_H1217
January 7, 2026 · via Tripadvisor
Cool.
I would highly recommend this experience. For those from foreign countries, this is a once in a lifetime experience. Each activity had little bits of information about the history of the desert. Additionally, the entire staff was kind and helpful. Some highlights are the falconry show, the camel ride, and the stargazing. I was able to clearly see many well known stars such as Rigel and Betelgeuse from the Orion constellation. The staff pointed out the history and explained the mythology behind each constellation. An example of this could be the Casseopiea constellation, which was depicted as a herd of camels. The middle star was the abysmal, and the surrounding adult camels were protecting it. In summary, this was a detailed and fun experience perfect for a family trip.
事業者からの返答
Hi Aydin_H1217,
Thank you for taking the time to share such a thoughtful and detailed review!
We’re truly delighted to hear that you found the experience so meaningful and informative, especially as a once-in-a-lifetime adventure for visitors from abroad. It’s wonderful to know that the blend of activities and storytelling about the desert’s history and mythology made the evening both educational and enjoyable for your family.
We’re especially pleased that the falconry show, camel ride, and stargazing stood out — spotting stars like Rigel and Betelgeuse and learning the cultural interpretations of constellations such as Cassiopeia is something our team loves to share. Your kind words about our staff’s warmth and knowledge mean a great deal to us.
Thank you for the high recommendation. We hope to welcome you and your family back for another memorable desert experience in the future.
A
Alden G
December 26, 2025 · via Tripadvisor
Highly recommended and stress free experience.
November 27, 2025
Nikki - servers
Nikki was very friendly and helpful. He made us feel very welcome and made our experience great.
Bash - Host for Main Meal
Bash was fantastic when it comes to crowd control with his sense of humor, he kept our attention with information with a side of jokes.
Saeed - Driver and tour guide
Saeed was fantastic from start to finish. He was on time for our hotel pick up, the vehicle was clean and cold. On the drive heading to the desert location, he was able to give us many information what what we should expect and was able to answer all of our questions regarding the tour and everything about Dubai from the culture, food, and history. Once we arrived at the desert location, Saeed gave us the water flask and the scarf for our heads which he also helped put it on our heads. During the tour he was always present for any question and informing us about the area, animals, history and culture. Once the desert tour finished, he drove us to the dinner area where he gave us a tour on where the food, drinks, activities and toilets were located at. Once the dinner was finished and the star gazing was finished. Saeed drove us back to the hotel safely and stressed free. So I would highly recommend to request Saeed as your driver and tour guide if you are planning to book this amazing desert trip.
事業者からの返答
Hello Alden G,
Thank you so much for taking the time to share such a detailed and wonderful review. We’re truly delighted to hear that you had such a memorable experience with us.
We’re thrilled to know that Nikki made you feel welcome and well taken care of, and that Bash’s sense of humor and hosting style added to the enjoyment of your main meal. They’ll both be very happy to hear your kind words.
A special thank you as well for highlighting Saeed’s efforts. From punctual pickup and comfortable transportation to sharing his knowledge of Dubai’s culture, history, and desert environment, it’s fantastic to hear how attentive and supportive he was throughout your journey. We’re especially glad he helped make the experience smooth, informative, and stress-free from start to finish.
Your recommendation truly means a lot to us, and we’ll be sure to pass along your feedback to the entire team. We hope to welcome you back again for another unforgettable experience in the future.
T
thomasfS797TY
December 12, 2025 · via Tripadvisor
Magnifique
Amazing experience, Thanks to the whole team, more specifically to Haider our guide !
Great food, drinks, wonderful sunset !
事業者からの返答
Hello thomasfS797TY,
Thank you for taking the time to share your experience with us. We agree, our Heritage dinner is simply delicious, thanks to our talented chefs. We aim to offer the most authentic Bedouin experience for our guests. We will be sure to pass on the lovely comments to Haider as well. We hope to see you again soon.
S
saifs692
November 30, 2025 · via Tripadvisor
Amazing and premium experience!
It was an amazing experience..all the services were excellent right from pick up to the drop off after the event…guide Haider and Saif (specially) were really very helpful and kind..food was good..its unlike the other desert safaris with alot of activities but its indeed a premium and calm experience. It was our anniversary and the crew was really sweet to arrange for a brownie cake as surprise..so thanks team for such a good experience..Recommended.
事業者からの返答
Hello saifs692,
Thank you so much for your wonderful review! We are delighted to hear that you had an amazing anniversary experience with us. It’s fantastic to know that Haider and Saif made your safari extra special with their kindness and attention, and we are glad you enjoyed the food and the calm, premium experience.
We are so happy the surprise brownie cake added a memorable touch to your celebration! Your recommendation means a lot to our team, and we hope to welcome you back for another unforgettable desert adventure in the future.
T
tomgG3191HU
October 22, 2025 · via Tripadvisor
Amazing Desert Experience - highly recommend!
The tour was an amazing experience, a great way to see the desert and wildlife as well as experience the historical culture of the region. Our tour guide, Ravi, really made the experience for us - offering great insights and generally making us feel comfortable.
事業者からの返答
Hi tomgG3191HU,
Thank you so much for your wonderful review!
We’re delighted to hear that you had such an amazing experience exploring the desert and learning about the region’s rich heritage.
Ravi will be so happy to know his insights and warm hospitality made your tour even more special.
We truly appreciate your recommendation and hope to see you again soon for another memorable adventure!
M
Moritz W
October 19, 2025 · via Tripadvisor
Again and again
It was a really wonderful afternoon and evening, perfect and organized, with extremely good care, well-timed activities and very delicious food
事業者からの返答
Hi Immer,
Thank you so much for your wonderful feedback! 🌟
We’re delighted to hear that you had such a beautiful afternoon and evening with us, and that you enjoyed the activities, organization, and delicious food.
We hope to welcome you again soon for another unforgettable experience!
9
947wasimb
October 6, 2025 · via Tripadvisor
Best Dubai tour ever .
I really enjoyed the tour. All the staff were nice. Especially our tour guide Abdul Raza. We love the camels ride and fire show.
事業者からの返答
Hi 947wasimb,
Thank you so much for your lovely review!
We’re so happy to hear you had such a great time on your desert tour.
Abdul Razak will be delighted to know he helped make your experience special!
We’re glad you enjoyed the camel ride and fire show — they’re truly unforgettable moments in the desert.
Hope to welcome you back again soon for another amazing adventure!
P
Peterprevett
September 12, 2025 · via Tripadvisor
A Truly Unforgettable and Flawless Experience! A Must-Do in Dubai.
From start to finish, the heritage luxury safari with Platinum Heritage was an absolutely amazing and well organised experience. This isn't your typical desert tour, it's a a class apart and truly worth the investment for an authentic, high quality adventure.
The organisation was impeccable. We were picked up right on time in a comfortable, clean vehicle and given a warm welcome by our guide. Throughout the entire evening, every detail was thought of, and the flow of activities was seamless. Our guide was not only friendly and professional but incredibly knowledgeable about the desert's history, wildlife, and the local Bedouin culture.
The safari itself, in the vintage Land Rovers / luxury air-conditioned 4x4’s, was a highlight. It felt so much more authentic than a dune bashing tour and allowed us to truly appreciate the serene beauty of the Dubai Desert Conservation Reserve. We saw beautiful Arabian oryx and gazelles in their natural habitat, which was a special treat. The falconry display at sunset was breathtaking, and the falconer's passion for the birds was contagious.
The dinner at the Bedouin camp was a magical end to the day. The setting was stunning, with a peaceful, candlelit ambiance. The meal was delicious and authentic, and it was lovely to enjoy it under the stars. The camp activities, like henna painting and traditional dancing, added a wonderful cultural touch.
We felt so well taken care of throughout the entire evening. This experience is a perfect blend of luxury, culture, and nature. I can't recommend it enough to anyone visiting Dubai who wants an incredible, well organised, and memorable desert adventure. Thank you to the entire Platinum Heritage team, in particular to Mauricio & Raj of who we had on our tour.
事業者からの返答
Hi PeterPrevett,
Thank you for your amazing review! We’re thrilled to hear that your experience was unforgettable from start to finish. Your kind words about the safari, camp, and especially Mauricio and Raj mean so much — we’ll be sure to share your feedback with them. We’re delighted you enjoyed the blend of culture, nature, and luxury, and we hope to welcome you again soon!