DONT’T book this!!!!! When you go and talk with the ladies at the tour operator counter they tell you that you can take the dinner cruise and buy the dinner on board but it’s a lie! They also said you can get food à la cart but they didn’t have that either upstairs only drinks.
Don’t wastes your 2.5 hours at night doing this!
They also tell you there is a tour in English and Finnish but no one talked. It’s all a sale pitch and a lie.
Fraud fraud frauds! I want my money back!!!!!
事業者からの返答
We are sorry to hear that you were disappointed with your experience.
We would, however, like to clarify a few important points about this booking. The ticket purchased for this cruise is for a sundeck seat and does not include a dinner table. As stated in the booking information, guests who wish to dine onboard need to contact us in advance and reserve a table. Dinner is therefore not something that can simply be added onboard to a sundeck-seat booking.
The tour information also clearly explains that the sightseeing commentary is provided through a downloadable audio-guide app, rather than as a live guided tour in English or Finnish. Guests are advised to bring their own headphones if they wish to use the commentary.
We are unable to identify your booking from this review, and we have not received any direct contact from you regarding the issues described. If you believe that information provided to you at the departure point differed from the published booking information, please contact us directly with your booking details. We would be happy to investigate what happened and address any genuine misunderstanding.
We take feedback seriously, but we also want prospective guests to have accurate information about what is included in each ticket.
G
Glenn R
June 4, 2026 · via Tripadvisor
A boatload of fun!
Nice way to finish the day. The boat was in good condition only the upper deck benched were rather tough for 2 1/2 hrs. The music on the upper deck cut off mid-trip and nothing replaced it which was a bit weird but its been an overall good experience.
4
41vickyi
August 4, 2025 · via Tripadvisor
Nice boat trip – but disappointing buffet
We had booked a boat trip with dinner on board. The trip itself was excellent and the view was lovely, but we were unfortunately disappointed by the buffet. The choice of food was very limited in relation to the price, and the quality did not live up to expectations. An expensive experience that wasn't quite worth the money.
事業者からの返答
Tak for din feedback. Vi er glade for, at I nød udsigten og selve sejlturen, men vi beklager, at buffeten ikke levede op til jeres forventninger. Vi tager jeres kommentarer til os og vil arbejde på at forbedre både udvalg og kvalitet, så oplevelsen bedre matcher prisen. Vi håber at kunne byde jer velkommen igen i fremtiden.
3
359bertj
June 8, 2025 · via Tripadvisor
Evening cruise
Good view, nice staff and perfectly okay buffet. Nice to see all the cottages and houses that were out in the archipelago. Was pretty long cruise
事業者からの返答
Tack så mycket för din feedback! Vi är glada att höra att du uppskattade utsikten, personalen och buffén, samt att kryssningen var lagom lång och gav möjlighet att se skärgårdens alla stugor och hus. Vi hoppas få välkomna dig ombord igen!
S
Safari19210842760
January 22, 2025 · via Tripadvisor
Great experience
You have a choice of food
Nice food and atmosphere
I was happy to see the sea and eat fantastic food
Thank you for great experience.
Great
事業者からの返答
Thank you for your kind words! We're delighted to hear that you enjoyed the food, atmosphere, and the beautiful sea view. We appreciate your support and hope to welcome you back soon for another fantastic experience! 🌊🍽😊
9
906arih
August 30, 2024 · via Tripadvisor
Great cruise!
Great service & staff ♥️ We enjoyed both the food and the scenery, I'd recommend to all Helsinki visitors and locals too.
1人が参考になったと回答
事業者からの返答
Hey,
Thank you for rating us! Happy to know all went as it should :)
Happy Regards,
Royal Line
R
Rennae_A
August 9, 2024 · via Viator
Failure excursion
Nothing. Dull and boring. Could not get any English audio-didn’t know where we were. Was absolutely nothing to see. Never saw the Suamoliena Fortress. Option to get food when I registered but not when I paid, so no food and a couldn’t buy food on boat. Was a complete failure. Guy checking us in was in a hurry, didn’t answer our questions. Asked us “how did you register?” Not helpful at all.
L
L2054NLannev
May 24, 2024 · via Tripadvisor
Brilliant
5/5 for the trip, food and service. Maija and Tepo 8/5 Really great service, friendly and knowledgeable! <3
事業者からの返答
Moikka! Ilo kuulla että reissu on onnistunut hyvin ja nautitte siitä :)
Iloisin terveisin,
Royal Line
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