Incredible is all I can say. The falls were amazing, if you are considering doing this, just do it, well worth the time and money.
Boat picked us up on the resort, took us to snorkel and swim at a reef, then on to climb the falls. Its not too difficult but definately physical. The boat back was a blast, music, drinks, food and great crew that danced, sang and joked the whole way. Would 100% do this again
事業者からの返答
Hello,
Thank you so much for your incredible review!
We’re thrilled to hear you enjoyed your excursion. It’s wonderful to know our crew helped make the experience so memorable. We truly appreciate your recommendation and can’t wait to welcome you back for another adventure!
Best,
IR Experience
7
79wilj
August 3, 2026 · via Tripadvisor
Amazing Catamaran Experience Dunns River Jamaica
WOW!! What an amazingly, awesome experience! My wife and I set out on a 4 hour tour of Dunns River Falls, on the Island Routes catamaran and we had a wonderful, fun-loving time! Jermaine, our captain, Saskia and the other 2 hosts provided exceptional service, as they safely assisted me on and off the boat. I have a physical disability and permanently walk with crutches, however, all 4 hosts ensured my overall safety and fun! The trip was lively, fun, exciting and everything we hoped it would be. The traditional Jamaican refreshments were appetizing and tasty! A personal thank you to the DJ for the wonderful job on the wheels of steel. I highly recommend Island Routes for your next Caribbean excursion.
事業者からの返答
Hello,
Thank you for your amazing review.
We're delighted to hear that you and your wife had such a wonderful experience on the Dunn's River Catamaran excursion. It's especially rewarding to know that our team provided exceptional service and helped ensure your safety and comfort throughout the tour, allowing you to fully enjoy the experience.
Thank you for choosing Island Routes. We look forward to welcoming you back for another exceptional experience in the Caribbean.
Best,
IR Experience
T
tialorend
July 31, 2026 · via Tripadvisor
Must do!
Was great! The staff were amazing! Can’t wait to come back and do it again
事業者からの返答
Hello,
Thank you for your wonderful review.
We're delighted to hear you had a great experience and that our team made such a positive impression.
We can't wait to welcome you back for another amazing adventure!
Best,
IR Experience
W
W7816MXjeffreyw
June 25, 2026 · via Tripadvisor
Island Routes Ocho Rios Dunns Falls
Great tour, snorkeling was great, Dunn's Falls climb was gorgeous and well worth the workout. Our life guards were awesome they watched the snorkeler's for their safety as well as shared some of the under water ocean life. They informed people how to use the snorkel gear and mask and then followed them in the water. They also were the dance entertainers while we were cruising back from the falls. Captain and boats mates were awesome, DJ rocked some great tunes. The Dunn's River Falls guide was also very helpful for your safety going up the falls. Listen to them as they help you learn how to go up the strong water Falls. Total Blast. As I said in a previous post TIP your guides and tour staff well; they truly do watch out for your safety while doing the cruise and ascending the Falls. At least 25 for the cruise and 15 for the guide but I did more because they genuinely watch out for their guests. Food was great as well and plenty of adult beverages to enjoy on the way back. You only need to bring good water shoes for grip going up the falls. You can bring a water bottle and a towel but otherwise everything is provided for you. What I would suggest is a hat and sunglasses with straps to secure to your head with a strap. the falls can be slippery so you don't want to lose those items.
事業者からの返答
Hello,
Thank you for your wonderful review!
We're delighted to hear that you had such an amazing time and enjoyed every part of the experience, from the snorkeling and climb at Dunn's River Falls to the cruise back. It's wonderful to know that our team helped make your day both fun and memorable while ensuring your safety throughout the adventure.
We truly appreciate your kind words and recommendation, and we look forward to welcoming you back for another unforgettable experience!
Best,
IR Experience
2
255karishmam
June 16, 2026 · via Tripadvisor
Birthday Celebration - 10/10
I celebrated my birthday on the catamaran and had a fantastic time. The snorkeling, Dunns River Falls and the party boat were a vibe. Tajera was an excellent hostess who went above and beyond to ensure we were catered to and ensured we always had a drink in hand. She truly made the experience 10/10 and went out of her way to make me feel special on a special day. Highly recommend and will be going again.
事業者からの返答
Hello,
Thank you for your amazing review!
We are delighted to hear that you had such a fantastic time celebrating with us. Creating memorable experiences and going above and beyond for our guests is always our top priority, so we are thrilled that our team helped make your special day unforgettable.
We truly appreciate your kind words and look forward to welcoming you back for another incredible adventure soon!
Best,
IR Experience
H
hefatao
June 15, 2026 · via Tripadvisor
Dope experience
I would rate this experience a 10/10. The tour guides were exceptional, engaging, and made the experience enjoyable from start to finish. The food was delicious, and every aspect of the event was well organized. The music, atmosphere, and interactions with everyone involved created a fun and memorable experience. Overall, we had an amazing time and would highly recommend it.
事業者からの返答
Hello,
Thank you for taking the time to share your wonderful review!
We are thrilled to hear that you had an amazing experience with us. It is wonderful to know that our team, delicious food, music, and overall atmosphere helped create such a fun and memorable event.
Your kind words mean a lot to us, and we truly appreciate your recommendation. We look forward to welcoming you back for another unforgettable experience soon!
Best,
IR Experience
R
robbY9721WL
May 30, 2026 · via Tripadvisor
Unprofessional
I booked a river cruise through Viator with Island Routes the evening before the excursion and received confirmation that my reservation had been accepted. The next day, the tour was not honored, and neither Viator nor Island Routes made any attempt to contact me beforehand.
What makes this especially frustrating is not simply that there was a problem with the booking—it is the complete lack of communication. No phone call, no email, no text message, and no effort to explain the situation or offer an alternative. As a visitor on vacation, my time is limited and valuable. I planned part of my day around this excursion only to be left disappointed and scrambling for other options.
Mistakes can happen, and tours can occasionally become unavailable. However, professional companies communicate with their customers when issues arise. Leaving a paying customer uninformed is unacceptable and reflects poorly on both Viator and Island Routes.
I chose Viator because I expected a reliable booking experience and trusted Island Routes to deliver the service that was advertised. Unfortunately, neither company met those expectations. Based on this experience, I cannot recommend this excursion or the customer service provided.
I hope both companies take steps to improve their booking verification and customer communication processes so that future travelers do not have their vacation plans disrupted the way mine were.
事業者からの返答
Hello,
Thank you for your feedback.
We regret the inconvenience and lack of communication you experienced. We typically advise guests of any changes beforehand, and we sincerely apologize that this did not happen in your case, as it does not reflect the level of service we aim to provide.
Kindly contact us at customersupport@islandroutes.com with your booking details so we can investigate and assist you.
We truly hope to have the opportunity to provide you with a better experience in the future.
Best,
IR Experience
B
businesstraveler094
February 2, 2026 · via Tripadvisor
Half Day Catamaran & Snorkeling Cruise
We had a great time on this trip. A DJ onboard played great music & his commentary kept it fun! We snorkeled near a reef and saw some great fish then cruised around past Dunn’s River Falls and other spots. They had a full bar & snacks to enjoy after snorkeling. The staff were all awesome & fun but made sure everything was done safely.
事業者からの返答
Hello,
Thank you for the great review!
We’re delighted to hear you had an enjoyable time and that the atmosphere and crew made the experience fun and memorable. We truly appreciate your feedback and hope to welcome you back again soon!
Best,
IR Experience
5
53sanalk
October 21, 2025 · via Tripadvisor
Great falls and beach but worst tour guide
The water fall and the trekking was really great. The most terrible experience was the tour guide. His name was Everton. He was not friendly at all and behaved rude at times. He didn't want to talk or answer to our questions. He didn't even tell us where to go and what to do at the falls. We had to figure out all by ourselves. Also made us wait for almost 25 minutes at the ticket counter, just because he didnt want to walk back to the car to get the phone where we had the ticket confirmation. The Island Routes company need to put some friendly tour guides who can speak well and be friendly to visitors.
事業者からの返答
Hello,
Thank you for sharing your feedback regarding the Dunn's River Catamaran Cruise Experience.
We regret to hear that your experience did not meet expectations. This is not a reflection of the service standards we strive to uphold.
Please know that we value your feedback and are currently working with our internal team and partners to review the experience and identify areas for improvement. Your input is greatly appreciated and helps us enhance future tours for all our guests.
Best,
IR Experience
M
michellekG2503YL
October 11, 2025 · via Tripadvisor
Great experience
Such a great experience!! Crew was amazing and knowledgeable. From snorkeling to climbing the waterfall, to dancing on the catamaran, even stopped by to see dolphin cove. The day was a great experience. Jamar went above and beyond. He made the adventure a 10/10 for us. Had a great time, highly recommend this excursion!!
事業者からの返答
Hello Michelle,
Thank you so much for your kind words!
We're glad to hear you had such a great time and that the experience lived up to your expectations. Our team will be happy to know he made a positive impact on your day. We truly appreciate the recommendation and hope to see you again soon for another adventure!
Best,
IR Experience
Ocho Riosの類似ツアーを比較
最安値: Montego Bay Airport (MBJ) Transfer One-Way or Round-Trip to Hotel — $19
最高評価: Ocho Rios Blue Hole and Dunn's River Falls Tour — 4.9 (441 件のレビュー)
最短: Montego Bay Airport (MBJ) Transfer One-Way or Round-Trip to Hotel — 2 時間