Lots of fun, great drinks and music! The bus to pick us up was 25 minutes late and there wasn’t clear communication on pick up time so that was initially mildly stressful since I booked it for a group of 6, also they then randomly took us to a strip mall because they had a friend who owned a souvenir shop. After that, we did get on the boat and a good time was had by all! Snorkelling is slightly disappointing because the reef is basically dead due to constant human interaction. Saw a rubber tire in bottom of ocean but can’t blame the tour company. We did have a good time but manage your expectations.
事業者からの返答
Hello,
Thank you for taking the time to share your experience with us!
While we regret to hear that some aspects did not quite meet your expectations, we’re glad that you were still able to have a fun day and make some great memories with your group. We truly appreciate your honest feedback, as it helps us understand where we can continue to improve.
Thank you again for choosing to spend your day with us, and we hope to welcome you back for an even smoother and more enjoyable experience next time!
Best,
IR Experience
D
DaDiva43
July 26, 2026 · via Tripadvisor
First anniversary awesomeness!
We originally booked the morning but due to lack of people we were booked on the sunset cruise and it was perfect. It was our actual anniversary this day and it was amazing! Our pick up was smooth from the lobby of the mobay RIU. Signed in and was escorted to the yacht. All the crew was professional and helpful. Drinks and snacks were provided.DJ was great . The vibes were great with a mix of old and young groups and couples so everyone had fun. Can’t wait to do this again.
事業者からの返答
Hello,
Thank you for your wonderful review.
We're delighted to hear that you had a memorable experience and that our team helped make it a special one.
We truly appreciate your feedback and look forward to welcoming you again soon.
Best,
IR Experience
N
Nila_B
May 20, 2026 · via Viator
Unexpected Cancellation
The excursion was cancelled without our knowledge and we found out last minute. The only way I found out was by calling bc they didn’t pick us up at our hotel and they also didn’t have the number registered to whatsapp so I had to call regular and spend more money on this.
事業者からの返答
Hello Nila,
Thank you for sharing your feedback with us.
We sincerely apologize for the inconvenience and frustration caused by the cancellation of your excursion.
While situations like these are rare, operational or weather-related circumstances can occasionally affect scheduled excursions. Our standard process is to notify guests in advance using the contact information provided, and we also recommend that guests reconfirm their excursions with our team 24–48 hours prior, as schedules may sometimes change unexpectedly.
We sincerely regret the inconvenience experienced and hope to welcome you again for a smoother experience.
Best,
IR Experience
W
W7751DUjenniferm
April 20, 2026 · via Tripadvisor
Highlight of our trip!
We loved our experience with Island Routes, it was the highlight of our Jamaican trip! Theresa was our booking agent and she was wonderful to deal with. We were a large group of 125 senior high school students and moms. From the person that greeted us at the dock to the captain to the bartender they were all amazing. The friendliest people. Would definitely recommend!!!
事業者からの返答
Hello,
We’re thrilled to hear that your experience was the highlight of your trip and that everything went smoothly for your large group. It’s wonderful to know that our team member made the booking process easy and that the entire crew left such a positive impression.
We truly appreciate your recommendation and hope to welcome you all again for another great experience in the future!
Best,
IR Experience
C
Coastal623928
April 15, 2026 · via Tripadvisor
Poor
I would not know because it was canceled.
事業者からの返答
Hello,
We regret that your experience was impacted by the cancellation and that you were unable to go on the tour.
We appreciate your feedback and hope to have the opportunity to welcome you on a future tour.
Best,
IR Experience
S
Shakeila_J
April 12, 2026 · via Viator
So much fun in the Sun
Had a wonderful time, music was great, staff was amazing and the vibe was great. Everyone dancing and having a great time I would definitely recommend this experience to others.
事業者からの返答
Hello Shakeil,
Thank you so much for your kind review! We’re thrilled to hear you had a wonderful time and enjoyed the music, the vibe, and the energy on board.
It’s great to know our team helped create such a fun and memorable atmosphere for you. We truly appreciate your recommendation and hope to welcome you again for another amazing experience soon!
Best,
IR Experience
D
Deron_L
April 10, 2026 · via Viator
Worth it
Fun cruise, music was good, food as well. For sure worth it. Just be weary of the pick up option. They need to be a little better about the communication with that. We had to find our own ride. Luckily the didnt start on time.
事業者からの返答
Hello Derron,
Thank you so much for your kind words!
We regret the inconvenience you experienced with the pickup and the lack of clear communication. That’s not the standard we aim for, and we’re taking steps to improve this moving forward.
We appreciate you bringing it to our attention and hope to provide you with a smoother experience next time.
Best,
IR Experience
L
Leslie_S
January 11, 2026 · via Viator
Great way to sail around Montego Bay
This was so much fun! Great music and staff! The drinks and sandwiches were great. Snorkling was not bad! Truly a great time had by all!
事業者からの返答
Hello Leslie,
Thank you for taking the time to share your feedback.
We’re thrilled to hear that you had so much fun and enjoyed the music, our team, and the refreshments. It’s wonderful to know that the snorkeling added to your experience and that everyone had a great time!
We truly appreciate your kind words and look forward to welcoming you back for another memorable adventure in the future.
Best,
IR Experience
A
Amber D
October 23, 2025 · via Tripadvisor
Great time
The crew was great. Driver arrived on time and go us to the pier safely. Enjoyed onboard activities such as snorkeling, drinking, partying and stop at Margaritaville. I would book again.
事業者からの返答
Hello Amber,
Thank you for sharing your feedback on our Reggae Catamaran and Snorkeling Open Bar Cruise.
We are delighted to hear that you had such an amazing experience, and we look forward to welcoming you again for another fun-filled Island Routes adventure.
Best,
IR Experience
8
861trinitis
October 23, 2025 · via Tripadvisor
Amazing
I had an amazing time. Boat was fun! Staff was amazing, friendly, and engaging. Staff even encouraged me to get in the water even though I was petrified. I can’t wait to go back.
事業者からの返答
Hello,
We are delighted to hear that you had such a wonderful experience on your Reggae Catamaran and Snorkeling Cruise!
We’re especially glad that our team was able to make your experience even more memorable.
We look forward to welcoming you back for another unforgettable Island Routes adventure.
Best,
IR Experience
Montego Bayの類似ツアーを比較
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